I used to eat here often and loved it. But it is now under new management. We Waited over an hour…read morefor my food, when it came it was burnt. Sent it back and changed my order. Then manger came out she was rude, mean and unprofessional. Do not recommend this place anymore.

This is a proper gardeners garden centre. No gimmicks just good garden plants and accessories. They…read morehave an excellent range, especially fruit trees and the staff really know their stuff and are happy to chat to you about your needs. There is a cafe on site which offers a good range of snack and main meals. The car park is absolutely massive and there is never any issues with parking.

This place seems to permanently have the heating on, no matter what time of the year, when you walk…read morein your met with a wall of heat They also have a tendency to let very long ques build up rather than opening a new till, and if your trying to find a staff member , they tend to be tucked away down a quiet isle, chatting and on their phones rather than working

Bought an item that was faulty. Took it back the following week with receipt. The manager 'John'…read morerefused to take item back and wouldn't recognise british consumer law. Argued the point with him. Didn't get anywhere. Refused to give me his surname so I could complain to head office. Then he called police. They attended. Couldn't see why he was refusing refund. Asked for his surname. He refused their request. I left and fired off complaint to head office. Jordan in Customer Service asked for proof of purchase. I replied that he was missing the point. He should be dealing with embarrassment caused to me being led out of store by police and very poor handling by manager. I also send copy to CEO Chris Dawson. I Get a letter a week later informing me I am nationally banned from all range Stores. I call Jordan to ask what is going on? He says Scunthorpe Manager 'John' has banned me and Head Office can't overrule. I ask why CEO hasnt acknowledged my email. I am told that CEO of The Range doesn't talk to customers. Ask to speak to Jordan's manager and he doesn't speak to customers either. I am not the only one who has run up against this thieving shoddy company. just Google, The Range Reviews or complaints and you will see a pattern. Have now passed on to Trading Standards and BBC Watchdog. I have had to keep this report brief because of the word limitations on Yelp. If you wish to see a full report with copies of all emails between The Range and I, Please visit dooyoo and search The Range. Thanks.