Avoid this entire organization (all locations) - they have gotten "too big for their britches". Although the providers themselves are sufficiently competent they have grown too large to provide acceptable patient care. You WILL experience gaps. With multiple locations you will not be able to contact your provider, everything is automated and you will be leaving voicemails. Those voicemails will either go unanswered entirely or MAYBE be returned after 48 hours. The staff at each location is only in charge of HALF their own job, aka they issue your script and disappear. All subsequent communications/resolutions go to a "med management team" that never sees you, and could care less about timeliness or you in general. Expect your script to be filled out incorrectly, expect to have to call you pharmacy then med management then the pharmacy then med management then the pharmacy....over and over and over again relaying mssges you don't understand bc you don't work in the medical industry - because no one at the office will make the effort to resolve the issue themselves....you better be a great self advocate bc your going to need to fight for your life here. God forbid you get sent to the Danville location - where Evelyn is the face of the front desk. Her mood is unpredictable but immediately evident within the first exchanged sentence. Not sure how a mental health facility can employ someone so openly condescending, pretentious and irritable...the niche clientele is likely anxious...we deserve warmth. Even their HR person "reached out"...but it was just for show...bc she didn't give me her number OR her last name to call back hahaha - just went through the "motion" of calling - likely to show her boss my number on the caller ID as "having done it". They are just SO careless. I'm so tired of the nausea and vomitting I'm subjected to monthly bc they can't make two scripts of Prozac meet. Avoid. Avoid. Avoid!! read more

I was a patient for 9 years with two different providers, and both were terrible. In addition, the office staff is incompetent and dishonest. Communication is severely lacking, and it's very disappointing that people who are supposed to treat mental health issues only cause more of those issues for their patients. They lied and said they took my debit card off of my son's account and continue to charge large amounts to my checking account without warning. The office manager even lied directly to me about removing it. Don't waste your time here. I got a second opinion and was the healthiest I'd ever been TWO WEEKS LATER. Speaks volumes. read more

I see Hayley and she is great. She is not in a rush to shove you out the door like some have from other providers in the past. She is always on time and friendly. read more

This place is a joke. They charge an arm and leg for absolutely nothing. Their therapists operate under outdated and/or unfounded information. The nurse practitioner is VERY unprofessional. Speaking of unprofessional, the front office seems to be run by catty teenagers. They do not have any urgency when it comes to refilling prescriptions. Getting a call back from your actual prescriber is impossible. But if they do refill prescriptions outside of an appointment, you get a bill. read more

I wanted to give a shoutout to the best therapist I have ever had Andrea rabadi. She has been extremely helpful getting me through some rough times and extremely flexible with getting emergency sessions on the books. The ease of communicating and scheduling via there text messaging service has been awesome as well. Always get prompt responses for appointment and medication inquiries and requests. I see there is a lot of negative reviews out there and its hard for me cause I have had nothing but positive experience. Also love their virtual appointments. Very nice since I live at least an hour away from all their offices. I would highly recommend this therapy office if your struggling. Thanks again Andrea! You are a life saver and Hendricks is lucky to have you!!! read more

Incompetent doctors. The staff is always nice, the offices are always clean, but wow. Needs shut down, there is no saving the laziness here.

Very friendly and goes out of their way to be informative, and really cares about their patience.

They're great when it comes to the actual sessions but everything else is a nightmare. I'm a current patient and Dr.Mullinex is great about prescriptions and actually listening to when I need adjustments to medications. I'be had pleasant experiences with him, personally. The staff, however, is a different ballgame, enough to knock down three stars. I got a call with concerns about my billing and was spoken to like I was child, being called my mother to lecture me; by whom ever Erica is. She seems to be frequently uncourteous, as I've heard from and discussed with other patients. As an establishment who treats mental health patients, it's YOUR responsibility to maintain patience and professionalism with mentally struggling persons. If I was any less stable when receiving that call, I wouldn't not have responded as kindly as i did. Your patients don't pay as much as we do to be spoken to in this way, especially when seeking help. read more

If I had to describe Hendricks Therapy in one word, it would be "meh". They're not great, but at least I've been able to schedule appointments with them, which is not always the case with mental health providers nowadays. Appointments ALWAYS start late. During one telehealth appointment that was scheduled at 1:30, my doctor finally joined the call at 1:58. I had a work meeting at 2:00, so I had a whopping 2 minutes to talk to the doctor. Rescheduling would have been another 2+ weeks. A family member and I have seen two different doctors at Hendricks Therapy, at both the Danville and Plainfield offices. I feel that the doctors we've seen haven't really tried to dig in and see if they can help with issues. Instead, they are very quick to prescribe medication. One doctor in particular at the Danville office was very judgmental about a family member's issues. However, it is fairly easy to schedule appointments via text or by calling, and telehealth appointments are an option. read more

The Drs & staff @ Hendricks Therapy honestly care about you! I can't say enough good about them & Dr Phillip Borders!!! read more

$150 to cancel future appointments. Literally talked to the doctor for less than five minutes. These people are frauds.

Always extremely professional and courteous. I've always been seen either directly at my appointment or at latest 10min following apt.time. Anyone that has to deal with health care understands some patients need longer time then allowed with doctors. Hints 10min past appt. Dr.Mulinex and staff have been nothing but professional. Always shown courtesy,compassion and respect. It's somewhat of a rarity in the society that we live. Glad they do what they do great. It's made a change for the better in my life. Thank You All! read more

Horrible experience all around. Don't waste your time. Can't ever get anyone on the phone for any reason, can't get them to prior auth meds. Asked them to do a pre auth, and received a nasty, condescending message from my provider, talking to me like a child. (I have saved the VM if you would like to hear it) worst mistake of my life trying to get care for my mental health here. read more

I had a very good first session with Chelsea. I'm not a fan of therapy, but left there feeling that I was able to identify some issue, in order of importance, and some ways of handling them. On the whole, worth my time. Journaling again which I recommend highly. Write it, ripe it up, burn it do whatever you want with it. Makes you feel better. Cheaper too! Good job Chelsea . read more

I had a terrible experience there. I received no Diagnosis or treatment plan. The computer testing system failed after I took the test (no useful results)I explained I travel all the time and have very limited time. I was still charged 100.00 with out any value to me! read more

I have been seeing Dr. Lamb for therapy after my divorce and to examine my childhood issues. I can not be more satisfied. She has calming, nonjudgmental attitude. I feel she gets where I am coming from and that is something new I am experiencing. She does challenge my points of view without dismissing them. I feel more understanding of myself. Appointments are usually on time. I can not mention any particular complaint about this office. I think some people have unrealistic expectations when it comes to therapy. It is hard, very hard. There is nobody that can get inside your soul and change it for better. It is internal work done by you with therapist's support. read more

65 dollars to get a spot. I had a scheduling conflict and they were completely inflexible with me. So that money was W A S T E D. The front desk secretary seems disinterested in serving the patients, and she would not make eye contact with me. I would not recommend going here. read more

Hendricks Therapy has brought so much relief to my life! My friend recommended them after I had a hard time finding a mental health office that would call back or have availability within 4-5 months. As you can imagine, when you're reaching out for help with mental health, this can be very discouraging and stressful. Hendricks Therapy was very responsive and got me in within a few weeks. I've been seeing Ms. Curran and she is wonderful! I couldn't be more thankful for this office. I would recommend Hendricks Therapy to everyone! read more

I enjoy going here. I was diagnosed and was helped quickly and meds were distributed to me easily. I'm doing so much better with my mental health read more

HRH recently opened a satellite office in downtown Indy. Though the office staff have hit a few roadbumps, my provider (Lyndsay) has been consistently excellent in handling my psych meds. I turned out to be allergic to one med and after I notified her about it, she immediately took steps to get me on something else. She's also not afraid to try new or lesser known meds, anything that might help my situation. She is willing to communicate by email with me due to my phone phobia (which I greatly appreciate) and is very flexible with her scheduling. Highly recommended (especially as they get the "new office" road bumps out of the way)! read more

For the first time in my life, I look forward to therapy. It's a nice environment and friendly receptionists. My therapist is great- I've never had one this good. My only qualm is that my appointment NEVER starts on time and it really aggravates me, and brings me anxiety because I typically always have a tight schedule. It takes 45 minutes to get from my college campus to here, and i try and schedule as early as possible so i can have time to get to class. I am late every time because we start late... or we will start late and we will get out on time, which is also aggravating because I am not getting my full hour. That's all, besides that I love this place. read more

I'm Dr.Borders patient from last eight years.He is an inspiration for me.Always helpful.Listens what I have to say first and then gives me his expert advice.Best therapist one can get. So blessed to be under his care. read more

I had an amazing first experience. The receptionist was very nice and helped me find a days that worked good for me. My therapist was absolutely amazing. She made me feel so confident and comfortable and has already made me feel much better and very much more accepting. I would highly recommend. Thank you hendricks therapy! I now look forward to therapy very much! read more

Love the detail to attention that is provided. I do look forward to going into the office, Tricia Poindexter is great! Everyone is very friendly and polite. read more

I am extremely disgusted with just the initial phone call. I called seeking to see someone. I found the number on my insurance website and the receptionist who answered the phone was just nasty and not helpful at all. It sounded like I was more bothering her than anything else. I eventually told her that I would call another doctor. They are suppose to be therapy and for someone seeking help. If you can't get past the initial phone call due to the nasty receptionist, than how can I trust that they will help me with any mental health issues? read more

Have to wait very long time each time I'm there. At least half hour or longer every time. Billing department keeps double billing between EAP and insurance. This has happened 2x in 2 months. The people I see there are wonderful but the rest not good at all. read more