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Henry Ford OptimEyes

4.1 (9 reviews)
Closed 8:00 am - 8:00 pm

Services - Henry Ford OptimEyes

Eyewear fitting

Eye exams

Retinal imaging

Eye testing and diagnosis

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Advanced Eyecare

Advanced Eyecare

2.0(4 reviews)
5.2 mi
Established in 2008
Free estimates

I went here at the recommendation of my chiropractor. I read the other reviews and 2 of them have…read morenothing to do with the actual business. They order the glasses, not make them. I was there at the end of December and received awesome service. Doctor took his time as did the lady that did part of the tests. I was the last customer right before the holiday, too. Highly recommend!

The doctors have always been wonderful, Cheryl has always been informative. This last experience…read morewas so frustrating and upsetting. I spoke with Kelly when I made the appt and was specifically asking for a Vera Bradley frame. She told me they had it. I made my appt for the next time that available. I came in, signed in and asked if they had received my email with the frames and numbers of the frames I wanted- Cheryl stated they didn't have any emails- Cheryl piped up and said they sold the frames they had. My physical body language showed my disappointment - she's told me they weren't holding any frames. I told her those were the ones I was specifically asking for. She stated to me I told you were could special order frames and I pay the shipping. I asked her how I am I try on frames you dont have? When you told me you do? I said if those weren't floor models why wasn't I told that? That you can't hold them and that you can sell them, I should have been told. She wanted to argue with me across the room in the office. I walked over to my BF and he said just leave. That was the hole reason I made the appt and canceled my appt with another store, just further away. I stayed to keep my exam appt with the doctor but wasn't not Going to satisfy that bad behavior let alone- she knew that's what I wanted because I made it clear I was looking for those Vera Bradley sun glass's, she told me they had had them for a while and they had been there for a long while, since 2017 I think she told me. I was very discussed with that, when I left neither Kelly nor Cheryl acknowledged me Leaving, never received an apology with even a possible "mis communication ". My family had been going to advance eye for a long while, since 2008 I believe- because of Kelly's I don't give a shit attitude towards me - you just lost a family of our business with you.

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Henry Ford OptimEyes - opticians - Updated June 2026

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