I booked Hera for my July 2017 wedding for photography, videography, engagement session and photo booth. My husband and I couldn't be happier with their work! We met them initially for a consultation and quote, and during this time Phoebe and the team were extremely thorough, answering any questions we had and taking their time going through the type of work they provide. After seeing their style and comparing them with a few other local vendors we knew they were the right fit for us. I also wanted to minimize the number of overall vendors i worked with, so by Hera being a full-serviced film company where i could get all of this in one place was a plus for me. Communication was clear and easy throughout the planning process and they were very accommodating with any changes. They took the time to know us as a couple, which showed clearly through the photos and videos they took. Josh, our photographer, made us also feel very comfortable during our photography sessions which was a huge deal, considering we're not the natural type of couples when it comes to these things! On your wedding day you get caught up with so many things that sometimes you aren't able to see and absorb everything at that moment in time, and Hera was able to capture those moments of my friends and family when i wasn't there to see it myself. Now that i look back at my photos (including photobooth pictures!) and videos, I'm able to reminisce on that day and have those memories with me for years to come in exceptional quality. Thanks Hera! read more

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We first met Hera Studios at a wedding show and fell in love with their work. Claire, Annie, and Christine were wonderful to work with from start to finish. All three of them were friendly, professional, and on-time re: scheduling, communication, and photo delivery, with each step in the process delivering quality experience with ease. Our photographers Annie and Christine were super fun to work with. My husband and I are very awkward in front of cameras, and they tried their best to put us at ease and make sure we had fun. Both our engagement and wedding day photos turned out beautiful - natural, warm, and very 'us'. Their photos also captured our parents at their best and most natural selves, and we are so grateful to be able to look at our wedding photos and see our parents with all their love and warmth. Zia and I couldn't be happier. Thank you! read more

Gave us only a little over 200 photos (out of the 800 promised) from a 12-hour day - photos are not even perfect. Gave us a USB in an envelope and said they ran out of presentation boxes. When asked about the small number photos, salesperson was surprised by this and didn't have a reason why so many were "cut down" (which shows that they didn't care to ensure that all our photos were intact). Video was terrible - bad sound quality, choppy, seemed thrown together at the last min. When we got more photos, we received repetitive images that were unedited, blurry, out of focus, of dirty dishes and odd images of people's unrecognizable heads and faces. Many images were taken at a bad angle. We've had to harass Hera to get any sort of response and it's a never ending waiting game with them. Paying $10,000, we expected to have the best experience but it has been nothing but horrendous. Hera may have been good before, but our final video and photos are NOTHING like their old portfolio of work. I would not even pay $2000 for what we got. I have been losing sleep over this and I feel truly sick to my stomach. read more

WARNING: I am posting this review because Claire L. asked me to share my experience and to post a review on all sites. We hired Hera to photograph and shoot our video of our wedding this summer. Up to now we have yet to receive the quality and items we paid in full for. Dealing with Hera has been extremely disappointing and a huge headache. We've been misled as Hera did not deliver anything they have promised. Here are just some minor examples: 1. We were promised 800 edited photos from 12 hours of coverage. We were only provided with 200 semi edited photos - a couple with eyes closed. Only after asking about this, our salesperson agreed it was too little and was surprised by this so they gave us 1900 photos, only to find that they are unedited, blurry, out of focus, and repetitive which looked like raw photos. Photos of dirty dishes, back of heads, etc. 2. We were promised the USB to be delivered in a custom box. Instead the USB was presented in a crappy envelope. 3. Video was terrible, choppy, bad sound quality, poorly put together. Not like other videos in their portfolio. 4. We were promised a photo album. We have yet to receive this. 5. Poor communication. Have to pull teeth to get any response. Poor quality control. Had to reach out COUNTLESS times to get any progress. Management also admitted they cut down on the amount of photos edited for reasons she did not know the answer to. 200 photos from a 12-hour day?? Really? I believe there are management issues within the company that has caused this misalignment. There are just too many issues. Paying top dollar of $10,000 for their package should not come with all these headaches as they portray themselves to be the best of the best. We feel we have to warn people about this company. We will give an opportunity for the owner Agnon Wong to reach out to us to resolve this matter. For anyone who wants more details, call me directly at (604) 785-1001. I will gladly share the photos with you to show the type of work that Hera claims to deliver. read more

My wife and I have sent out our thank you cards with a link to our own wedding website set up by Hera Films featuring a short video and photos from the day. You wouldn't believe the number of positive compliments we've gotten. Our decision to even have a videographer was a last minute one. Agnon and his team did such a fantastic job for my best man's wedding (who married a few weeks before I did) and I liked them so much that I wanted them for our own. On our day Agnon and Taby were just so cool, minimally invasive, and got along with all the guests. They meshed very well with the photographers too. There is something different about their videos. It's hard to describe but the best part about them is that they aren't cookie cutter, which is what you expect to see from a lot of videography companies - the same standard formula used from one wedding to the next. Just as every couple is different, it just seems that each Hera Films video is different from the next, while maintaining a signature quality about them. We also have a longer 2 hour video featuring all the speeches and parts of the day that we're keeping to ourselves. If you are considering videography, I can tell you that you'd be surprised the number of things you miss on your wedding day so it was nice to take another look. read more

My wife and I selected Hera Films in 2014 to handle both our photography and videography for our wedding. Hera really stood out because they took the time to get to know us, to make sure that not only were we a good fit for them, but they were a good fit for us. No pressure sales, just honest and upfront throughout the whole process. They really took the time to get to know us. They didn't use any cookie cutter template for location, style, theme etc and both the pictures/video turned out amazing. Highly recommended, our friends who got married the next year also used them and had a great experience. The end results speak for themselves. read more

We are so glad that we chose Hera to capture our special day. They were AMAZING as our wedding photographer and videographer! They are super professional and give great directions for poses. Everything you look for they have it. Loved Phoebe so much and how she's great at what she does. Our photos and video turned out so chic and classy. Love to see them all the time. You can't find better than them in Vancouver. read more

Agnon, Cindy & the whole team at Hera are the most helpful, personable, and efficient group me and my wife have met throughout our wedding process. We interviewed a lot of different vendors and the people at Hera were able to quickly grasp what we were looking for. They went above and beyond our expectations, throughout the process, and made our wedding day more than perfect! HIGHLY recommend the Hera team to be a part of your wedding day. read more

We serendipitously came across Hera Films on a blog, and, after our first meeting, immediately signed them onto our wedding team early in the planning process. We were first attracted to their unique sensibility to wedding filmmaking (natural yet artistic), but what really sealed our connection was their genuine and kind attitude as well as their collaborative and fun approach. We hit it off immediately and they provided us with a package that suited our needs and budget (the cost being very reasonable against our other researched options). We opted for an engagement and wedding film package, with the add-on of engagement photos and a Photo Booth. After we signed the contract, we had communications via email/phone and several planning meetings up until the wedding. Our engagement film was an incredible experience through and through. My husband and I felt natural and in our element even as we were being filmed and directed. The success of the session had to be in part because we had all worked together so well to set the day up, and the professionalism and talents of the two person team behind the camera. The engagement session turned out to be not only a highlight in our wedding journey, but also a very special day in our lives. After further pre-wedding planning discussions with our film team and coordinator, the wedding day was finally upon us. The team was there right on time, and throughout the whole experience they maintained their professionalism and positivity amongst a zoo of 200 people and a multi-faceted schedule that lasted from 8:00am to 10:00pm. What resulted was the most fun and comfortable environment for myself and my husband, and several positive comments from our guests on how discreet the film crew was the whole day. The resulting edited wedding film was such a precious treat for us; it captured the key moments in their entirety (gift exchange, ceremony, speeches, cake cutting, first dance, etc) so beautifully and we got glimpses of those wonderful in between moments that really fleshed out the film, and our memory of our day, very nicely. Overall, it is an evocative and cherished keepsake that I know we and our family (present and future) will treasure as the years go by. The wedding day can be so fleeting, and we had invested so much in commissioning professionals to create memories for us to carry with us into our future. Hera Films was one of the best decisions we made, and we knew it going into our contract with them. Now, we are happy to call them our friends, and look forward to future meetings and commissions documenting our family as we grow together. Thanks Hera! We love you guys :) read more

I live in San Fran, but was having my wedding in Vancouver where my husband grew up. I loved having the Hera team for our big day! They captured such beautiful photos and controlled distracting relatives all while working with a very limited amount of time. As someone who has never liked having my photo taken, they made me feel very comfortable and was good at suggesting lots of different poses for photos. Thank you so much! We will cherish the beautiful photos you took for the rest of our lives! read more

Hera was fantastic and fun to work with and made the two of us look like models! They recommended gorgeous locations to do our photos and they were unobtrusive during the big day! We absolutely love how they captured our big day in the photos! read more

We were fortunate enough to have Hera Films booked for our summer wedding day in Vancouver. There are not enough words to express how thrilled and touched we are with the memories they have captured for us through their beautiful films and photo. We booked their package including same day edit, pre-wedding/engagement video, feature film, photobooth during the reception, and a ~2 hour comprehensive film of the rest of the day. Our experiences with Agnon, Phoebe, and the team throughout the whole planning process, engagement shoot, wedding day, and even post-wedding details, were always smooth and hassle-free. If there's one pet peeve we had during wedding planning, it was poor communication, and we never had to worry about that with Hera. They were always on top of deadlines, setting up meetings, and really getting to know us as a couple to ensure that we had the most intimate, personal videos. Agnon's creativity and experience was evident when we were brainstorming themes for our engagement shoot - he was able to express and guide our vague "likes" and "hobbies" into a beautiful, romantic vision. What stood out about Agnon and his team was how professional, discreet, and efficient they were on our wedding day. Somehow they were always there to capture the important moments, without being intrusive. The wedding day was a blur, and passed by too quickly - which is why we treasure the videos we received from Hera Films even more. Watching them all for the first time was emotional. We were able to relive moments, and watch others that we missed. The uncut, in particular, was special; while we expected to get all the extra footage that wasn't included in the features, what we didn't expect was the editing, music, subtle transitions...the end result was truly a collection of beautiful scenes that captured the magic we will remember of our wedding for years to come. The team at Hera Films is passionate about what they do, and are clearly committed to providing an amazing experience for their clients. We can't speak highly enough of them or their work, and would recommend them to anyone in a heartbeat. read more

We met Hera at the wedding fair in 2013. We were drawn to the minimalist, artistic look of the booth. We were impressed by the previous photoshoots. They really stood out to us. After meeting with Hera, we knew we found our photographers. The studio space is very inviting and warm. They were super chill, easy to talk to and express what we wanted in our photos. I feel like we were well understood. Hera takes the time to get to know you as a couple, as well as your theme/vibe of your wedding. We absolutely loved our engagement shots. We collaborated on a few locations in Vancouver. Hera even set me up with a makeup artist. Not only were we beyond happy with the outcome of the photos, the whole day of shooting was such a memorable and cherished experience. On our wedding day, Hera was able to send a couple photographers to my husband and groomsmen, and a couple to me and my bridesmaids. They made me feel comfortable and at ease during a hectic time. We were thrilled with the candid shots they took as well as the portraits of us. They recommended great locations/backgrounds. Our guests loved the photobooth. Hera even created us some custom photobooth props that were unique to us as a couple. The filmstrip photos are super cute and great quality. The photobook is a great keepsake. We love the thickness of the paper and the quality of the images. There is a nice variety of sizes and collages. Overall, we couldn't be happier with Hera Films. We highly recommend them to any of our friends. read more

My wife and I booked Hera Films for our wedding in Vancouver last September. We went with their inclusive videography package for the whole day, as well as a photobooth during our reception. Our whole experience from consultation to our wedding video reveal was flawless. We had our consultation at their old studio (Congrats on the new studio!) with Phoebe, Agnon and Alaina. They wow'ed us with their wedding video samples and all the details of what their packages included so we can make an informed decision. It was important to us that we feel comfortable with the vendors we choose for our wedding, and develop a personal relationship with them. Hera films made this part easy, as we can see they were passionate about their work, which put us at ease in making a simple decision. We paid an initial deposit, and the remainder was paid upon the completion of the video. This was another guarantee of the product you will recieve at the end. They also set you up with a website, which made it easy for us to transition it as your official wedding webpage for your guests. We continued some correspondance leading up to our wedding day to finalize all the details. On the day, Agnon and his team were professional and integrated well with our photographers and the rest of our vendors. It seemed they blended well into the background, and only came to us whenever they needed some special close up shots or wanted some audio for their footage. Our photobooth was set-up perfectly, and everyone enjoyed using it to its full extent. At the end of the night, Agnon and his team cleaned up and left as quietly as they came. I was worried a little bit after the wedding day, as I wasn't sure how much footage we got as Agnon and his team were mostly passive in the background. We came in the studio for a reveal and we were blown away. They caught all the big moments of the wedding as expected, but it was the small gestures and initimate moments we shared with each other and guests, that they somehow magically captured, that really stood out to us. We later came home to see the un-cut video and were happily surprised it too was slightly edited with a beautiful soundtrack, similar to the feature film. We want to thank Agnon, Phoebe and the whole team at Hera Films for being part of our special day. They captured the most important day of our lives with all the magical moments you'd expect. We can't speak highly enough of this group of passionate artists. read more

I don't even know where to begin! Absolutely Outstanding, from their stunning work to every person working at Hera, no need to name you all, you ALL rock! I came across Hera Films at the wedding fair, and I instantly fell in love with their work. While I was talking and finding out information about them, my best friend was watching their short clips of weddings they had done and she was in tears, complete strangers she was watching but the way the films were done she felt so touched by how Hera Films captured everyones special moments. I had to have them for my wedding. Words honestly do not do justice at how amazing they are, they meet with you, get to know you and your story, what your vision is for your wedding. You truly feel like you are around your good friends every time you see and talk to them, which was so important to us. They made the our wedding completely seamless and were accommodating to anything we needed. I also need to touch on Sakura who works at Hera for make up, perfection!! You made me look like me, and better yet you made me feel so beautiful and I so appreciate everything you did for me and my bridesmaids!! We recently just got our video and pictures back and we are just blown away our friends and family were in shock with the quality and how every detail of our special day was captured. You can truly see their passion for what they do in the quality or their work! My biggest challenge is trying to pick pictures to have printed haha. Honestly from the bottom/tops/sides our entire hearts thank you thank you thank you, with lots of love your forever friends Shandyce and Chad. read more