Got the all you can eat meat carving deal. All the meat was super fatty, chewy beyond reason and poorly cooked. Like burnt outside and raw inside. they kept bringing the sausage and chicken legs and turkey (wrapped in under cooked bacon!). I actually had to ask for the other stuff like the skirt and the sirloin multiple times before it came and they were also fatty and chewy. The skirt was almost raw. The beef chunks (of what cut who knows) were just grizzles and literally unchewable, the pork chunks dry as hell and unedible too. They also don't have any of the better cuts for the all you can eat. They didn't even have a fillet on the menu and its a steak place?
We were there 2 and a half hours! Waiting for the skewer guy was ridiculous, they took forever to come out and forever between different cuts.
Oh I asked 3 times for a steak knife and never got it. My daughter ordered apple juice but didn't get it because they couldn't find it? My soda came with no ice?
They dropped a big slice of meat on the floor next to me and no one bothered to pick it up. I almost fell when I slipped on it getting up to leave.
Not a fan of the ipad menus as they were filthy. I get that we touch menus but this requires constant tapping and scrolling basically shaking hands with the whole world right before I am going to eat. Not to mention the maitre de coming up to shake my hand and say hello right as my apps came. Hey restaurant people stop shaking the hands of your customers who are about to eat!! There was also one set of tongs that traveled with the skewer guy that they handed you to ake you meat. Again shaking hands with the whole restaurant. Gross.
The mens room was filthy and they also happen to be storing a big metal handicapped parking sign that looks like it fell of a pole in the parking lot too, just leaning on the wall.
And the prices? WAYYYY too high for what it is. Peter Luger prices at sub Outback quality. 33 dollars for a shrimp app? 25 for a bowl of lobster bisque? My wife had two fried eggs on an unidentifiable piece of meat and half a sliced fried potato for 40 bucks! Oh and everything was way under seasoned. Do I mention the pork and turkey were sahara dessert dry?
When the host came to ask how it was I let him know how crappy the meat was and how they were only coming with the turkey chicken and sausauge over and over but , didn't mention much else. He took a pic of my plate, showed the other host? maybe owner? Then asked the table next to me the same question and the woman actually said I agree with him and pointed to me.
Side were awful, tasteless beans, collard greens as a standard? bland rice.
All in all a huge waste of money. Not to mention the suggested tip was based on the total plus tax! Also it's not the standard restaurant receipt with the lines for the tip etc. It only had check boxes for the suggested tips starting at 18%. the word custom tip was there but it was unclear how or where to write it. I doubt that is by accident. I just circled that and gave my standard 15%. Service wasn't the worst but wasn't great either. Never did get that steak knife....
It's also very crowded furniture wise. There are too many tables and the seat backs from one side to the other are so close when walking down the aisle you have to twist and turn to avoid bumping peoples chairs.
If they don't make some changed they will be gone just like BBD who they replaced.
What makes it worse is they didn't even offer any remediation for thier bad food. I wasn't looking for a free meal or anything but usually when you give them the feedback they asked for and it isn't positive (and you have a plate full of grizzle and un eaten fatty poorly cooked meat they actually photographed and the table next to you felt the same and said so) you would think they would offer a coffee or to take your sodas off the tab or something, anything to persuade you to give them another shot, not here. Just an "ok thanks for the feedback"
I see no reason to return. read more