Timetable of my water heater installation. Thursday 4:15…read morepm, called and left a message. Office was already closed. 7:15am they called and set things up. 8:15am, two gentlemen showed up for the installation. 9:15am they were done and left! Good job guys.

This company wont even take 2 minutes to clean their trailers before getting on the highway. on…read more07-12-2020 they caused dozens of stone chips to the front of my vehicle and after contacting them and their insurance they have both ignored my attempts to remedy the damage. This is a great example of what "professionalism" you can expect.

Professionalism in their response was a 0 out of 10. No costumer service decorum just a flat out…read moreno. They are located only 1 hour from us and do not want our business.

We had 2 minor needs. Both times we were scheduled quickly…read moreand conveniently. Technicians were prompt, polite, skilled and courteous. We have had Turek's in our home for major and minor jobs. Always pleased.

I had a gas leak in my pool shed. Unlike the gas company I was dealing with, he did not leave until…read morehe was satisfied everything was done correctly and completely. Great customer service and support!

Christiensen Heating & Air Conditioning is my go to for any HVAC needs or service. They have…read moreprovided excellent and timely service and have installed both my furnace and air conditioner. In fact when my old air conditioner finally needed replacement, they had a new one installed on a very quick turnaround. The team is always friendly and very responsive. I highly recommend.

On 11-11-25 I left a review that I want to amend. I understand that mistakes happen but…read moreChristensen did honor the split of $300. Tiffany was kind, understanding, and professional. Christensen has my business.

3hours at 50$ per hour for an amateur to get the proper adapter and supplies from down the street…read more(In town) to connect a bidet isn't bad I guess. He also looked at the water softener and said he didn't know anything about them. Both of these requests were sent to Peterson's before someone was sent out. However, if you want a professional, that knows what they are doing, to get it right and not tell you "I don't know anything about these." Well... consider that before calling. Or just request a professional also with your inquiry. This will save you time, money and frustration. They probably have a professional there. We just didn't get that person. This would be fine if we were informed immediately that the company would be sending someone with no knowledge of our requests. That way, we would have went somewhere else straight away. Warren Wilde took care of the water softener, he even told us what exactly was wrong just from our description over the phone. This is what experience, paying full attention to the entirety of a request and sending personnel capable of understanding and performing the FULL job will get you. Thank you Warren

They were difficult to get a hold of from the get go. We finally got someone out here to install a…read morebidet and see what was wrong with our water softener. He was VERY young looking. He looked at our water softener and said, "I don't know anything about these...." I showed him a pin that supposed to be attached to the softener and he said "Yeah I don't know why there'd be a pin in it." So we are paying for a plumber to come out and NOT know about water softeners? So he installed the bidet but it took him just shy of TWO hours. When he finished he said it was leaking (maybe not his fault)- but two hours for a bidet? I installed it myself at our other house in 15 minutes. The only reason we had a plumber do it was because we needed a different T-valve and he didn't get a different T-valve- he just rigged the one we had to make it work (might be why its leaking????). We do need to get a new water softener but will be using someone else to install it as they did not leave us with much confidence in their abilities.

Process was straight forward. A sales pitchman (Sawyer) came over did a assessment of the duct work…read morealready in place. Went over the prices and unit models. A few weeks later the techs came over and did the job in about four hrs. The central A/C works wonderfully especially during these grueling humid/hot days. Only con that I can point out is there was a a set date for an installation but called me day of and unit was not in stock but rescheduled a few weeks later.

I live at Richmond Terrace and had a furnace/air conditioner replaced by Bob's Heating. This was a…read more$7000-$8000 installation. Afterwards, I had concerns about how to properly clean the grate, as there was no accessible panel. A representative from Bob's confirmed that the grates are not removable and advised using a product called Nu-Calgon Evap Foam No Rinse to clean the condensing coil. Earlier this year, Matthew's Heating & Cooling inspected and cleaned my furnace. They determined that the condensate drain had not been installed in a workmanlike manner and strongly advised against using the cleaning product mentioned above (see attached report). To date, we have identified at least two furnaces that experienced this same issue. I scheduled a meeting with the condo board president and a representative from Bob's Heating. No one from Bob's showed up for the meeting. I would urge any resident living at Richmond Terrace to use another vendor when replacing their furnace.

We were told by a different company that there was a problem with the bearings on our furnace and…read moreit really should be replaced. Kevin Mulry came to our home to give us a quote. He looked at the furnace did some tests and told us the furnace was fine, there was no problem with the bearing, that he would be happy to give us a quote but that there was no problem. We did not buy a furnace from him but when it becomes time to replace this furnace they will be the first company we call.

Friend just said they came out to check air conditioner. Were there 5 min. and said they should…read moremonitor it. Schuh & Multry changed $99.00 for that 5 min.. A few days later after the bill came, my friend asked if the bill was right they said yes. When asking if they could've had an on-the-spot cleaning or checkup to really use the $99.00 service fee, the company responded that yes we could have, but you didn't ask. What terrible customer service! Don't go here.

This is a fantastic company! They came out the same day that i called and fixed my space heater…read more Tim is professional, and honest. I highly recommend UGHC!!