Always nice and helpful staff. Maybe too helpful considering my husband spent 5 grand last time we…read morewere in there haha.

Paul was awesome and super helpful!! Love this location as…read morefar as buying new gear they make it easy.

This "location" seems a bit redundant to the actual surrounding GC, but maybe it should be a…read moreseparate, individual review setup. Anyway, our daughter is pleased as punch with her bass lessons, and it's affordable, close to home, they're flexible with occasional rescheduling, and she's growing in her new hobby. Jordan is great, he's a good instructor and inspiration. Recommended, obviously.

I went in here the other day and I had my stimulus check cashed and in my pocket with the intent to…read morespend it all at this Guitar Center. I walked and the store was empty on Friday evening. I thought cool I have the whole store to myself, not so fast. I was kicked out for not wearing a mask. Now, it's no secret that Guitar Center is practically bankrupt and about 6 seconds away from complete collapse so you'd think they'd be doing anything they can to get customers in the store spending money, not kicking them out for no mask. I completely understand that even though Governor Abbott released the mask mandate they can still require it. I get it. But, why be so militant about it? It's rather stupid to be starved for cash and customers then kick them out because you're scared of their breath. I don't expect Guitar Center to protect me from anything but I do expect them to sell guitars. That's all they have to do. It's their property and they're free to make the rules even if they put themselves out of business. In a free market I just took my cash to their competitor in Dallas who was operating his story just like it was 2018. I got the Strat I wanted and he got my cash. Rest In Peace Guitar Center.

We went in a while back to rent a violin for my daughter. A young man (man, I'm old) named…read moreNicholas helped me & went above and beyond. She needed a 1/4 size violin, which he didn't have at that location, so while we went to an appointment we had to make, he took it upon himself to drive out to the Hurst store and pick one up for us, despite me telling him that I could go out and get it after our appointment. He called me and let me know he'd gotten it, we went back to this location after our appointment, and he made the entire transaction as easy and painless as possible. He was unfailingly polite and had a great attitude. I highly recommend him and will be going back to patronize this store for future musical needs.

Fantastic experience. As new instrument renters they gave very helpful direction! Much appreciated…read more and price matched And was able to get our instrument same day. Excellent customer service thanks!

I am really disappointed in my experience with Creative Soul Music School. We originally signed up…read morebecause of a teacher we loved, but that teacher quit unexpectedly during the season. After that happened, there were no other lesson times that worked for us with a teacher we preferred, so I reached out to cancel. I used their Contact Us form on the website and also called to cancel, but I never received a response. A couple of months later, they contacted me saying they had not received payment. I explained that I had already sent a message requesting cancellation months earlier. They told me their policy is that cancellation only becomes effective thirty days after they send a cancellation form, but they never sent one. They even acknowledged that they do not regularly check their emails and said I should have come in person to cancel. I do not understand why I am being penalized when they were the ones who were unresponsive. I followed the process that was available to me at the time. For them to refuse to honor the date I originally contacted them feels unfair and comes across as a way to keep charging customers longer. Their pricing is also very high for what you actually receive. We have since switched to a private tutor who charges half the price, is more flexible, and also offers recitals. There are clearly better options out there. Based on my experience, I would not recommend Creative Soul. The communication, policies, and customer service were very frustrating.

Horrible experience with the Colleyville location management. My son's teacher quit this location…read moreand so the school offered other locations, days and times that would not work for us. When we demanded a refund we were told no that we needed to submit a 30 day written notice and could finish the 30 days out if we wished. I did that and then was told that there would now be a teacher available at this location same day, same time. Great! We go to the lesson and there was no teacher scheduled. I asked for a name of the person I had been communicating with and was told they cannot give out names. I didn't realize I was dealing with such a highly classified organization! I message the person I was communicating with and they told me I put my last day as 2/10 even after I got confirmation that the last day would be 3/13 via text and email. Nice way to CYA! All they care about is money and not the experience of my child. My child has severe ADHD and has finally found something he is interested in only to be disappointed. Shame on you Creative Soul.

Helped me out in a pinch! Great Wylie for a small town! Will be back! Although in an antique mall,…read morethey had what I needed and was in and out without any hassle! Highly recommend!

The booth in the antique mall is about 10x10. It's mostly old LPs and a few ukuleles and guitars…read more It's one of several dozen small booths in an antique mall. If you want Selection and an experience, this will take all of 4 minutes to browse extensively. If you're at the antique mall and want to browse LPs, it's probably fine. Not quite Guitarasaur. More like GuitaraGecko.

New owners, but still good people. The experience was definitely different, but we will come again.read more

I bought a Jon Paul Fusion silver bow. Our postman, Keith, wrote a note on it that it arrived…read moredamaged,, AND he came back to ask if it damaged. It is slightly warped and there's an issue on the bow hair pin. Despite paying EXPRESS delivery, which failed and ended in damage, they refuse to refund my shipping and I can't request it at the post office because it was purchased on Young Musicians account. Thieves!

Our son has been taking lessons at SOR Saginaw since they opened. We can't say enough good things…read moreabout our experience! He has learned SO MUCH in such a short period of time, with no previous background in music. The setup inside is awesome--very much like an upscale garage band. Their season-ending shows are so much fun, and I love that they have them at local restaurant spots. Both Chuck and Holly are so enthusiastic, kind, and accommodating. Honestly, I can't imagine going anywhere else. We love it!

From the owner: Call today 817-985-7625 (ROCK) and experience our exclusive immersion special: 4 thirty minute 1:1…read morelessons for $100 in one week at School of Rock Saginaw. Our programs, camps and workshops for ages 4 to adult make learning to play music fun. School of Rock is the leader in performance-based music education. We combine weekly one-on-one drum, bass, keyboard, vocal, and guitar lessons with weekly group rehearsals. Students learn to play fully licensed music from day one and put on live performances at local venues. Our experienced instructors are local musicians themselves who utilize our Song First method and patented Method App to help you build confidence and musicianship.