I have used these guys three times and each time they walk in and get right to work. They know what they're doing, they're efficient, and they do great work. On top of that, it's a totally chill experience - they are relaxed and friendly, knock out of the work, and get on their way. Definitely recommend giving them a call. Thanks, guys! read more

I recently used Heritage Plumbing & Sewer for a plumbing issue at my home, and overall, I had a good experience! The technician arrived on time, was professional, and clearly explained what the problem was before starting the work. I appreciated how transparent they were about pricing and the repair process! The job was completed efficiently, and everything has been working well since then! The only reason I'm giving four stars instead of five is because the wait time for scheduling was a little longer than I expected. read more

Liars and thieves. I hired Dave and Paul, the owners of Heritage Plumbing, to change my water heater. I have a well system, and they said I needed a special water heater to get the rotten egg smell out, "according to Dave and Paul." One month later, my water stinks worse than ever. I paid the well company and my contractor to fix the problem, and they all said it was the water heater. After multiple attempts to resolve this, Paul and Dave came to my house and proceeded to blame us. They had to be kicked out. I hired a plumber who knows what they're doing. Thousands down the drain. Save yourself. I am reporting them to the BBB. read more

Highly recommend Heritage. They explained exactly what needed to be done, gave me the options and did the job quickly and for a fair price. They're good dudes. read more

Great customer service Fair pricing and quick to respond and answer my questions. I would highly recommend this company!! read more

Our experience with Heritage Plumbing was outstanding. They were quick to respond to and come to our house for a water leak issue first thing in the morning. Steve did an awesome job at a more than fair price... and could not have been easier to work with. We are very satisfied and will continue to use Heritage going forward. Strongly recommended! read more

Dave and Paul did an awesome job replacing my toilet, the job was completed in less than 45 mins. They even fixed the flange. Their pricing was great, I will most definitely use their services again and would highly recommend to anyone who is looking to hire them. read more

Amazing company to work with. Very professional, great prices, quick response time and friendly service. Ask for the owner Paul

Great company to work with. I called a few places for a quote to install a new sink and faucet in my kitchen. They were the most detailed over the phone in regards to what needed to be done/changed and also the most competitive in pricing. I booked them over the phone easily and they were on time for our scheduled appointment. They were thorough and knowledgeable. My daughter (4 years old) was interested in what they were doing and they humored her and explained to her what they were doing nicely and in a way that engaged her. I felt comfortable with them in my home since they were respectful of their surroundings. They used shoe covers and made sure to clean up any mess they made in the process. I would definitely hire them in the future and would recommend them to anyone needing a plumber for their home. I'm not sure if they have a receptionist as both times I spoke with the plumber over the phone. One thing I would suggest is for them to call the day prior to confirm appointments. I feel this is the norm especially if I made the appointment a few days/week in advance. I was a little nervous my appointment was forgotten so I called the day of my appointment and they assured me I was on the schedule. read more

Heritage Plumbing & Sewer - My new installed kitchen sink and faucet - Plumbing Near Me - Naperville, Illinois

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I had Heritage install a new sump pump with a battery backup after finishing my basement. They gave a quick quote which was competitive and were prompt, did good work and I'll use them for sure for future projects. read more

Paul & Aidan did a fantastic job replacing all our water shut off valves and a couple of bathroom faucets. Paul also identified an unknown issue with how the pipe was installed in our powder room sink that has caused undiscovered leaking. Paul was very knowledgeable and conscientious about his work and it showed when I inspected the work. I will always call Heritage for my plumbing needs. read more

Prompt, friendly service, and very knowledgeable. Paul and Dave came the same day I called. They replaced our primary sump pump and the battery for the backup. I especially appreciated them taking time to explain how it all worked and what the typical lifetime of the equipment was. read more

I recently had Paul and Dave from Heritage Plumbing install a new commode for me in one of our bathrooms. They set up and confirmed our appointment time, and then arrived on time. They were professional, knowledgable and efficient, moving quickly to properly complete the installation of the new fixture and the removal of the old one. They also fixed a couple of minor plumbing issues which my wife and I appreciated. They wore masks as we requested and totally cleaned up everything when they finished all the work. I will use them again, without hesitation, if I need further plumbing work. read more

An update to my previous post- Heritage Plumbing saw my review, and even though they initially didn't take fault, they did finally message me and own up to their mistake after seeing the screenshot of the texts. They also reached out to my husband to reschedule our appointment. This time they came in the window of time promised, and to make up for their scheduling error, they offered their services for parts only and no labor cost. Our shower is now working perfectly. read more

Heritage Plumbing & Sewer - Text from the company - Plumbing Near Me - Naperville, Illinois

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I had and issue with a shower and called another plumber that told me it would take days to get parts. I then called Heritage for a second opinion. They showed up and had everything fixed in less than 20 min and at half the cost. Highly recommended! read more

I needed to have a gas pipe moved to accommodate a new stove and Steve from Plumbing answered the call. Heritage Plumbing: Responded to my text immediately, Came to my house at the time promised, Gave a fair estimate and walked me through what needed to be done, Did the work on the spot, Came in under the estimate, Left the work area clean, Professional, polite and knowledgeable. ***** read more

HUGE SHOUT OUT to Heritage Plumbing in Naperville. We have never had sump pump issues before yesterday. Never needed an after hours plumber. I had no idea who to call so I just went down a list that I found on-line. I had absolutely no luck until my 9th call. The guy David at Heritage Plumbers told me that he could make it around 10pm. We took him up on the offer as we had no other options at that point. We had water rushing up outside around our house water tiles (we have an in-ground pool) and water pouring out of the sump pump hole in our finished basement. Water seemed to be EVERYWHERE!! It was about 6:00pm as we continued to see the water situation worsen & my phone rang. It was Heritage Plumbing! They said they realized how bad things were in Naperville so they were able to be at our house by 6:30pm. Both owners David and Paul showed up and immediately fixed our problem! Come to find out that it was Paul's birthday and he was supposed to be with his family for his birthday dinner but instead he was at our house fixing our major water issue. I would highly suggest you put this company's name & contact info in your cell contact list so you have it when needed. We can't say enough about these guys, their work, their concern & dedication to their work! A HUGE HEARTFELT THANK YOU TO PAUL AND DAVID!! read more

My sump pump battery backup system needed a replacement so I figured I might as well replace both my sump pump as well as my backup system together. Paul picked up the phone when I called and I was pleased with his explanation of the different sump pump brands and why he chose his particular brand of choice. I got a fair and competitive quote for my sump pump project - quality parts and installation included, so I decided to give this project a go. Paul and Dave showed up as a two-person team a few days later and did a quality job. With my permission, they got rid of my old sump pump which was already rusted out, disposed all the old parts in a contractor bag, replaced a couple of pvc pipes leading into my sump pump which showed signs of water leakage, and properly tightened the pipe fittings. Within 1 hour, a brand new sump pump and a battery (5-year maintenance free AGM) backup system was properly installed. Paul then explained to me how the backup system worked and what to look out for. There were no unexpected surprises nor hidden, extra costs above the initial quote for a job done right. I would definitely recommend these guys if you're looking for quality, honest plumbing services in your area. This is a family-run business and my experience with them has been quite positive. read more

Great response time, showed up on time, very pleased with service and explanation of the issue, no nonsense, fair pricing. Absolutely would recommend. read more

Got a new hot water heater. These guys are simply the best. On time, great price and cleaned up afterwards. read more

I don't usually write reviews, either positive or negative. But Paul, David and the guys at Heritage Plumbing absolutely went above and beyond for us! When they learned that we were without hot water since early in the week because we were working with a home warranty company, they really helped us out! Rather than asking me to schedule a convenient time the following week, they said they'd have someone there in a few minutes to get started. They weren't kidding - within 30 minutes from our first call, they were at the house and 2 hours later, we had our new heater installed and we were up and running! These guys have helped us a few times over the years, and each time they are more than fair, honest, and easy to work with! If you have a plumbing problem, Heritage Plumbing is the company to call! read more

I recently bought a new house that has very old plumbing. The pipes above my utility sink were leaking. I didn't know what was wrong. I wasn't sure if it was from my washer or the sink. I called Heritage Plumbing yesterday. Paul and Dave showed up today. They are the owners. Score. I'm so happy to write a good review for a family owned company like this. After inspecting the leaking pipes, it took about 2 hours and they replaced all the pipes in that area. Like i said, it was old plumbing. They were very organized and clean. You would never know they were there. I could tell they knew what they were doing immediately. I'm so happy I called Heritage Plumbing. Not only did they fix my leaking pipes but they inspected all the other visible plumbing in my laundry room for free. They explained about old pipes and told what to watch out for in the future. I highly recommend them if you need a plumber. Their magnet is now on my fridge. read more

Heritage Plumbing & Sewer - Plumbing Near Me - Naperville, Illinois

We had Heritage Plumbing out to fix two sink faucets on Monday. They were fast and efficient. Their prices were reasonable. I really enjoyed watching them work and learned a few things in the process. read more

Quick, and professional, sewage ejection pump replacement. Showed up in the time frame he said, checked it out while his partner was getting stuff organized, Looked at the old model knew what he had to replace it with and were done in half an hour. read more

These guys are amazing!! Got to my dads house exactly when they said they would!! HIGHLY RECOMMEND. Very impressive & great at their job! Will definately use their service again if needed! read more

The gents at Heritage Plumbing and Sewer are by far the best we have aver worked with. They are honest and reliable. We have plans to do more work with them in the future. Highly recommended. read more

Dave and Paul are wonderful! They came out to the house and were efficient, kind, and did a great job. I would hire them again and plan to if anything plumbing needs fixing. Great to work with and very fast. read more

Heritage Plumbing is as good as it gets when it comes to competent work in repair and installation. They offer honest explanations and fair pricing. It is comforting to be able to trust workers such as Paul and Dave when something goes amiss in your home or business. I find them to be kind and courteous in all their dealings as well as clean and thorough in their work performance. I have their number in my phone as my exclusive plumbers and recommend them to you unreservedly. read more

Great guys. Came out quickly (within an hour!). Very knowledgeable and fixed my problem within minutes. Had great advice in how to avoid the problem in the future. Thumbs up. read more

This was my first time using Heritage Plumbing. Dave and Paul were able to get to my house and work around my schedule. The communication prior to the appointment was excellent. They were friendly, efficient and reasonably priced. I plan on using them for all my plumbing needs in the future. Highly recommend! read more

Update: Hi Paul, just for the record, we did talk over the phone after this, and I did give you a chance to make up for it, and the result was unfortunately again disappointing. read more

Fantastic company for any homeowner looking for honest and reliable service. Their prices can't be beat and they showed up when needed. The price they quoted me was higher than the final price. Who doesn't like paying less?! I highly recommend these guys. read more

Simply the best! Responsive fair price! These guys will always be who I call first!

so happy to have been referred to Heritage Plumbing! We thought we had a sump issue and when they arrived they found it was as simple as adding water to the drain. The owners took the time to teach us about the cause of our issue as well as to solve another simple problem in our house. And, they are super friendly guys as well! Heritage is now our go-to plumber. read more

Great company. Very friendly. Arrive as scheduled and complete the job. Very reasonable in pricing. Have used them before and we will continue to do so. Highly recommend them read more

Paul and Dave were awesome from the moment I reached out to them about my leaking kitchen sink. I had just begun the process of a small kitchen remodel and needed a plumber to first help locate and stop my current kitchen sink leak, disconnect my old sink plumbing right before my countertop install and then install a new sink after the new countertop install & I'm glad I reached out to Heritage Plumbing! Both Paul and Dave were very friendly and responsive during this entire process. They came out 3 separate times right on time each time and were more than fair and reasonable on their cost. I would most definitely recommend them to anyone and will be using them next time I need a plumber! read more

On time, efficient, and job done for quoted price. Changed outside spigot and works great.

Paul and Dave were great. As soon as I called, they picked up the phone and were able to squeeze me in within an hour to inspect my faulty back up sump pump. Before coming out, though they asked me to check a couple of things myself to make sure I really needed their assistance and they weren't needlessly charging me for a trip to my house. As it turned out I did need their services and they kindly explained all of my options and answered my questions to help me make a decision. Two days after they installed my sump pump, my kitchen sink line needed to be cleared and they discovered that the existing pipes under my kitchen sink and behind my dishwasher were not properly installed. Once again, they took the time to explain my options and answered my questions before proceeding to complete the needed work. I highly recommend them. read more

Dave was extremely responsive, helpful, and knowledgeable. He took the time to talk with me and ensure our problem was resolved quickly and effectively. I would highly recommend Heritage Plumbing! read more

Good honest business - Had tree roots and baby wipes go into a sewer main along with hair - They were able to rod it out and were a pleasure to work with. read more