Nelson Carpet Cleaning company is great. I wanted to get a steam cleaning, and they weren't able to…read moredo that since their truck-mounted machine wouldn't reach my apartment. The owner explained all of this to me and offered to refer me to another company or do a different kind of cleaning treatment that didn't require the truck-mounted machine. He explained the process in detail. He is clearly very knowledgeable and cares about the quality of his work. The owner cleaned the rugs himself. He arrived late, but kept me posted about his ETA and gave me a discount, which I appreciated and thought was very fair. My rugs and sofa look like they are brand new, and I couldn't be happier with the service. I'll definitely use this company going forward.

Our great grandson is crawling now so we needed our carpets more than just vacuumed. I found this…read moreplace on Yelp, getting quotes from a few places. Yelp provided an on-line scheduler*. We agreed on the price and they came in and cleaned our 2 carpets, moving some things I couldn't. The carpets look very nice again. I would have them back and recommend them. * - turns out this scheduler wasn't connected to their own so I had to reschedule over the phone. This could cause others to go to a competitor but I'm not sure who to blame - Yelp or Nelson, so leaving that point aside.