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    Columbia, TN

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    Hertz Rent A Car

    5.0 (1 review)
    Open 7:30 am - 5:30 pm

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    Avis Murfreesboro

    Avis Murfreesboro

    2.5
    (34 reviews)
    40.0 mi

    I rent cars several times throughout the year for business and travel, and this is my go-to…read morelocation in town. I've rented from them about 30+ times over the past five years. Service is usually excellent compared to other car rental places in town. The worst problems I've ever had in all these years is one time there was a long line, and another time they didn't have a car ready so I had to come back in an hour. Nobody's ever been rude to me! For best experience / price, I recommend: --Signup for the Budget rewards program, FastBreak. It saves you time at checkout. --Call ahead to confirm reservation, just to be safe --Choose to fill up the gas yourself before returning - there's a Shell station right down the road and it's cheaper than having them refill. --Call your credit card's customer service and see if your credit card automatically covers you for the rental insurance when you use the credit card.

    This agency voided my car reservation, made through Costco Travel, which had been made four months…read morepreviously. It was voided 48 hours by Avis before a month-long trip. The rental was for a mini-van and at that late hour no mini-vans were available for rent anywhere for the dates I required. We had to drive our personal vehicle. I complained in writing and heard nothing in five weeks. I complained in writing again and was offered one day free rental on a future reservation. I declined - such a cancellation is a breach of trust which remains broken. I have recorded a complaint with Costco Travel and asked them to sanction or terminate their relationship with Avis. Never again.

    Avis Cool Springs-Embassy Suites

    Avis Cool Springs-Embassy Suites

    1.5
    (26 reviews)
    27.6 mi

    Do you want to make a rental reservation a month in advance only for them to cancel 10 hours before…read moreyou need the car? Do you crave a company that will offer no accommodations for the chaos they have just thrown all of your travel plans? A company that will refer you to Enterprise instead? If so, then boy do I have a company for you..... Seriously, skip this joke location and go to Enterprise. They were exceptionally helpful and accommodating. Their prices were better too.

    This place has serious honesty problems. I reserved a full size car and they gave me a large…read moreChrysler minivan. I told him I didn't want it and he said it was my only option. I told them I would take a smaller car for the same money. They said there were none. Later Kevin said they were all smoker cars because the lot had quite a few cars sitting there. I told Kevin I wanted to cancel, I wasn't comfortable driving that big of a car (and it was dirty.) I never got in the car. He said his boss was the only one that put the cancelation through. I asked for a written note saying I never took the car... he was on the phone with his boss who told Kevin not to give me the note. I called Thyrl Reed (Kevin's boss) and asked for a record of the cancelation. Thyrl said he would cancel when he got to his computer. This still has not happened 2 days later. The charge they put on my chargecard was $200 over the rental fee. Serious honesty problems, wouldn't you say!

    Photos
    Avis sign indicating returns and directions to their counter.
    Avis sign indicating returns and directions to their counter.
    Main entrance to the lobby.
    Main entrance to the lobby.
    This sign is always up.

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    This sign is always up.

    Hertz Rent A Car - carrental - Updated July 2026

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