We are returning our rental this morning and I have to say, despite the negative reviews, we…read morereceived excellent care and top notch customer service.

0 Stars - Reservation Meant Nothing…read more If I could give 0 stars, I would. I made a reservation in advance, expecting that a vehicle would actually be available when I arrived. Instead, I was told there were no cars available, making my reservation completely pointless. What's the purpose of allowing customers to reserve a vehicle if you can't honor the reservation? It wasted my time, disrupted my plans, and showed a lack of organization and respect for customers. The staff offered no meaningful solution or accountability--just excuses. A reservation should provide peace of mind, not uncertainty. I would not recommend Enterprise based on this experience. If you have important travel plans, don't assume your reservation guarantees you'll actually have a car waiting for you.

The day I needed a rental, the company I normally use was completely out of vehicles. I had never…read moreused Hertz before, but they truly exceeded all of my expectations. The process was smooth, the service was great, and everything was handled professionally. I will definitely be using them again in the future!

We rented a large SUV for the week. The gentleman working the front desk was very nice and helpful…read more The vehicle was clean and ready upon our arrival for pickup. This is a veteran owned business. They were extremely helpful and accommodating. There was an error on our bill after we dropped off the vehicle but they were very quick to fix it. Great people, running a great business. We would highly recommend Hertz to everyone in the need of a rental car.

Everything from start to finish tgey were really good and fast at getting me into this vehicleread more

I purchased a vehicle from this dealership after having it 2 days or so it was acting like it…read morewanted to shut off and was shaking really bad called the dealership and they asked me to take it to the mechanic of their choice the first thing he said was the spark plug coil was loose it just needed a zip tip what in the world why would you say that to a customer is beyond me anyways after he shook it he noticed it was broken so he changed it. Drove it home and proceeded with everything then not even a week after that I was headed to my son's basketball game and my car started smoking and running hot. I called the dealership because it's not even a month old I had just made one payment on it. I am a single mother with no family or help so I do what I can. Well I was out of work for a week or so because of that situation ended up losing my job really I asked for a car to use or for them to help in some way well it didn't happen. The mechanic said it was a dry rotted heater coil hose so he fixed that he didn't look over anything else. So I get my car back I'm going to work again and it starts running hot by this time I take it to my mechanic and he says I have a cracked radiator. So I decided to take care of it since I got the total run around from the last situation. I have fallen behind due to work and school and kids I deeply apologize but I have kept in contact with the dealership as I was told to. My car gets repossessed I am trying all options to get my car back so I can get back and forth to school and work: I also have 6 kids and I am trying so hard to provide for me and them. Your general manager is the most rudest woman I have ever spoke with she has no customer service skills nor is she empathic or compassionate at all. She had no interest in the situation she just wanted to not be bothered and go on about her day. Life happens and there are good people that fall on hard times you should not judge. I have every thing recorded and documented. I will be at the attorneys office come Monday morning.