Not gonna lie, I was sitting in the small lobby feeling little sketchy about this place because…read morewhen I called to make an appointment, they said to bring cash only, they won't give you notification of your upcoming appointment, the office is hidden a sidewalk vendor (google maps shows the strip mall next door), they're taking my blood pressure right in the lobby and my Cantonese is not my primary language. But my grimace turned upside down when my checkup was said and done. The ladies up front were friendly and Dennis, the doctor's assistant was easy to talk to, affable and professional. He asked the right questions and I felt comfortable giving him my health history. This place is low key but the best.

The doctor seems great but front desk reception is a miss. Insensitive to needs of patients and…read moredismisses in a rude tone. Not personal, patient or friendly..

Dr. Chu has been my family doctor for three years and I have always gotten quality care and…read moreservice from Dr. Chu. Whenever I do a health check with Dr. Chu, my blood and urine test results always come bank within two days and are ready for me for pick up for review before my next visit. Dr Chu cares about his patients and provides good consultation in a fast paced environment and I recommend his clinic because it is also connected to and close to a variety of lab services and medical specialists.

Dr. Chu, I'm gonna miss you. Apparently he is now only seeing patients from the ages of 65+ so I no…read morelonger make the cut. All my experiences at this office were positive. The wait was never unbearable, Dr. Chu is warm and listens to you. His staff is attentive and friendly, the establishment is clean and professional. If you're lucky to be able to see him you won't be disappointed!

This Urgent Care is good. I've been coming here since 2009. But today when I arrived, the security…read moreguard was obnoxious and told me that I can go upstairs vs wait for him. He was very rude w/ poor customer service. The last time that I was here was during Covid & since he had a mask on, I was waiting to ask if I need one too. But he rudely waived me off & went back to playing on his phone. So much for security. Just talk to him. It was today around 12:50p at the 2411 Broadway branch. I'll take this review down eventually.

Dr. Chan is not my doctor but he is so disrespectable with his comment saying "I'm not gonna waste…read moretime on this " and he said it twice , even as i was feeling really sick with several symptoms , instead of helping me he made me feel worst , I'm reporting him so doesn't treat another patient like he did to me , i also let him know and he just walked away , the rest of the staff and nurses were great.

Be aware: 2-3 month wait for new patients. I recently moved…read moreto the city, started a new job, and my insurance just kicked in. I was interested in seeing this doctor as my new primary care provider, but my experience calling the office was incredibly disappointing. The first woman I spoke to began taking my information but was impatient and didn't ask why I was calling. Then, without warning, she abruptly hung up. When I called back, a gentleman answered and resumed the intake process. He commented, "Oh, you're the patient," and asked a few more detailed questions. When I explained that I had just started my insurance plan and was looking for a primary care doctor, he asked if I was currently taking any medications. I said no--and his response was simply, "New patients have a 2-3 month wait." I was shocked. It felt dismissive and made me wonder if I had done something wrong. He assured me that this was their standard policy, but the interaction felt cold and transactional--like because I wasn't bringing in ongoing prescription revenue, I wasn't a priority. If this is indeed their policy, they should clearly indicate that they are not currently accepting new patients in a timely manner or post a notice about the long wait. It would save people time and frustration. The whole experience left a bad impression.

Receptionist and staffs are friendly and quick. I've been coming here for over 30 years and it…read morenever disappoints. Wait time is about 10 to 15 minutes and is great and fast. When I have a medical question, they answer right away, with easier terms for me to understand.

Dr. Lew is such an awesome MD that will spend time to listen to you and give helpful health…read moreinformation. She is very detailed oriented and follows through the treatment plans of her patients. I highly recommend her if anyone is looking for a Primary Care Provider for their own.

Dr Lew was really nice took the time with our daughter to get to know her and answer all of of our…read morequestions.. We will be changing and adding Dr Lew as our Primary Physician. Her office staff is also very nice. There is plenty of on street parking. Amazing Dr Lew is available on Saturday.

My parents are patients here. I can say the doctors are great. Very professional and knowledgeable…read more As far as the other staff I cannot say the same. Staff that handles referrals is awful. Took weeks for them to call me back to fix a referral that needed a code. Back and forth with staff and when finally the issue gets resolved not even an apology from any of them. Parents are not happy with outside providers but for primary care I do recommend all their doctors. Dr. Sevilla and Dr. Zapatan are the best and other doctors as well.

Great doctor and staff! Awesome experience they saw me…read morepretty quickly especially considering there was some paperwork to fill out, I had never been there before, and the pandemic slows medical procedures down. Will definitely be back as the prices were very fair too

My family and I have been going to Dr. Tran's office for about 18 years and we've never had a need…read moreto see another physician, even when we moved about half an hour away from Los Angeles eight years ago. FIRST IMPRESSIONS: Dr. Tran's office is in an older brick building, right across the street from the Orsini Apartments (you can't miss them - they're the giant duplexes). If you're coming from Grand, then Dr. Tran's office will be on your right. The building itself looks very old, but that's just the historical parts of the Old Chinatown. PARKING: You can either park in front of the brick building and enter from the front doors (the one with the Acupuncture sign right above it), or you can park in the private lot behind the brick building (you can access the lot from Bunker Hill Ave.). If you do park in the back lot, be careful that some spots are reserved only for the tenants of the adjacent apartment. SERVICE: Dr. Tran and his staff are the some of the best qualified physicians & nurses I've met. They're knowledgeable, willing to go the extra mile to ensure that you're healthy, will help with referrals to see other specialists, and most of all, personable. - Mrs. Thao, the main nurse, is always super friendly. She helps Dr. Tran administer shots during flu season, when the doctor's office is overrun with people. She's also very great to chat with if you're waiting for Dr. Tran. You can ask her any health related questions or just talk to her about what's going on in your life - either way, you'll end up with a new perspective on things & maybe even learn some things you didnt' know before. - Mrs. Michelle is the receptionist. All referrals go through her, so if your treatment with a specialist is being delayed, talk to Mrs. Michelle, she'll know why and help you out. - Dr. Tran is the only physician in this office. He's always invested in your personal health. Over the years, he's helped me through numerous bouts with the flu, minor colds, and even major ear infections. OVERALL: Since I've been a patient at this office basically since I was a toddler, there's no other physician that I would rather go to. Sure, the staff at other health centers are friendly, but they're not as personable as the staff at Dr. Tran's office.

He is our family physician. Me, my wife and my two kids treated by him. He always gives us the best…read moreadvice whenever needed. He is a great professional who knows how to treat people in the best possible ways.

The accolades definitely checks out. MD straight from USC…read more Respect from a fellow Liang to another! Current waiting list for those who own MediCal, experiences may vary. Recommend fully!

Dr. Horowitz and his wife Peggy have taken care of my family and several of my close friends for…read morethe past 20+ years. His broad scope of expertise, humanity, tact, and sense of humor have made a lasting positive impact on my life. Like most of his other patients, I can say without hesitation that I consider him and Peggy to be a part of my extended family. I will never forget receiving an unprompted call from Dr. H late in the evening many years ago after they learned of a sudden health crisis that my parent suffered. Thankfully, my parent's crisis eventually resolved; but that brief check-in from Dr. H touched me deeply. I knew that I was not alone and that he genuinely cared. Unheard of in modern medicine, when you call their office after-hours and connect with the emergency line, the phone rings at Dr. H's house. They trust their patients not to abuse that access; but the small number of times that my family needed it, Peggy and Dr. H were on the other end of the line, providing useful information and reassurance, even at 4AM. My experience as a patient of Dr. H's played no small role in my own journey towards becoming a physician. I often find myself trying to recall one of his totally unique and pithy one-liner jokes when I need to break the ice with a new patient. Family practices like this one are virtually impossible to find these days. The world would be a much better place if everyone had a medical team like Dr. Horowitz and Peggy.

All I can say is WOW!! I've never had such amazing service when it comes to doctor visits. From…read morethe first moment of contacting the office, Peggy was soooo nice and sweet. With covid and how things are run differently now, communication is KEY! Peggy sent me all the health forms that needed to be completed in a timely manner via email. She was wonderful at responding to my emails, and she made things so easy! They went out of their way to see me in person in a really short notice as my visit required necessary clearance for my nursing program. They only have certain days for appointments but she made an exception for me as my work schedule conflicted with their in-person office visits. Peggy also sent me my labs on a Saturday as I requested if she could send it to me as soon as they receive it.. they are closed on Saturdays and she did that for me (I am so grateful!). I also want to say that I drove from Monterey Park to Dr. Horowitz's office on a Friday during the time that there is so much traffic (traffic alone in this area if you already know is hideous) but I would do it again! Thank you so much Peggy and Dr. Horowitz!!