So, having hunted about for 6 months for somebody reliable to fit a heat pump (not something you want doing by somebody inexperienced) I settled on Alan and the team to do the job and don't regret it. From the off, Alan was helpful (inviting me around to view the heat pump he had in his own house). Alan wasn't the cheapest quote I had , but on reflection, looking at the work done and the attention to detail and the obvious knowledge and experience, I am glad I didn't go "cheap". And I would encourage you to do the same. The job was far more work than I had realised (for them , not for me - it was a fixed price) - but I realised why it wasn't cheap, they did a LOT of work in the loft and hot water tank and outside. They really earned their cash. I realise now, why cheaper installers , that maybe don't do all that work, why some people then have bad results with heat pumps and others don't. It isn't the heat pump, its the install. And these guys know what is really needed. So, lots of shiny new pipes and kit - and my house is lovely and warm and the unit outside is whisper quiet (quieter than my old gas boiler outlet) and everyrhing is neartly done and put back together. Result!. Speaking of the old gas boiler outlet - I had expected to find that still sticking out of my house wall but no, Callum, removed it as I didn't need it any more (not all installers would have bothered). Given it was removed, I went to check what it looked like outside - I expected some mortar in the old position to block up the hole. But no. They had gone to the trouble of removing the old half a brick, and replacing it with a new "whole brick" so there is literally zero trace of there ever having been anything there. Total attention to detail that I know I wouldn't have got from most other installers. If any. I was so impressed. While I can't claim to understand all the other things they did and why (i am no heating engineer), haviing seen the attention to detail on the things I do understand, I have complete faith in the other work. And thoroughly nice blokes they are too. Five stars and well deserved! Great job guys. read more
