My mother and I visited Hi Nails today for pre-vacation pedicures. Although it was a busy Sunday afternoon, we were greeted with warm welcomes and kind gestures from the whole team. Our Nail Techs were both very sweet and professional and our toes look great now! The prices here are very reasonable and the quality of services is excellent. Being that this is such a great place, I'd recommend calling ahead to make an appointment. Thank you Hi Nail team! read more

I had a 3pm appointment! Sat in the chair not even able to soak my feet for 20 minutes! Someone came over and said it would be a few minutes! I left and would never go back. read more

Upon walking in I was promptly greeted, the salon is clean and bright. I was asked to pick out a color however I felt rushed as I was watched while I tried to decide. I have never been watched in my life while picking out a color. This is the first time in several states that getting a pedicure things are extra. I'm not just talking about gel polish. I also wanted a manicure; I was told it would be extra to remove my polish. Neither my manicure or pedicure were done properly to my standards. No one spoke to you during the time there or asked if you wanted anything to drink. I will not be going back to this salon. read more

This was my first time here and recommended by a co worker whose nails always look great. This is a very busy location. My nails are square and he never asked what shape I wanted and then they are not even. Just mildly unsatisfied wouldn't go back again. Sadly read more

Hi Nails - Just weird - Nail Salons Near Me - Queensbury, New York

I am very picky about my nails and hardly ever genuinely like them after there done... but I absolutely LOVE my nails that I got done here !! The service was great although it seems There is an up-charge for everything you pay for quality work!! read more

Absolutely destroyed my natural nails. Had ANC removed when my nails grew out and ANC is not better, healthier or easier than acrylic nails. My nail beds were soft and they filed the residual almost down to the skin of my nail bed. They also used a course nail file to "shape" my natural nails. It's true that it creates micro tears in your nails and they spilt past the tip of my nail bed within days. Very painful for weeks before new nails started to grow in. Lesson learned: Get educated about growing thick healthy nails. Glass nail file, 10,000 mcg of biotin daily, push back cuticles once a week with a stainless steel cuticle instrument and moisturize your hands and nails at the very least once a day read more

Recently moved to Queensbury, always having my nails done In Saratoga Springs, where we moved from. Thought I would try Hi Nails on Main Street today. Mandura was rough when clipping my nails, I think I winced multiple times she seemed to be more interested in everything else going on, other than my pedicure. She used s twisted piece of paper towel in between my toes, for separation (obviously it did not work). Didn't notice all the polish all over my skin, until I got home. read more

Hi Nails - NOT GOOD - Nail Salons Near Me - Queensbury, New York

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went to get my nails done today made an appt for 1:30 its 2:30 and I still haven't been taken. super annoying! read more

Hi Nails - us waiting, we're getting bored.,....;// - Nail Salons Near Me - Queensbury, New York

I went to get my nails done yesterday because I was given a gift card for a manicure a little over a year ago. I was excited to treat myself to this luxury as it's been hard for me to have time to myself postpartum. I had several bad experiences during my visit and I had to put out this warning as a result. I began my treatment and was immediately made to feel self conscious because my nail technician kept making comments on how dry my skin was and how I should use lotion. I work in the medical field and have a skin condition so it's difficult to maintain soft skin. I am well aware of these issues and I would rather not be embarrassed by a stranger for them. Honestly though this lady and establishment are one to talk about how they maintain themselves .... The longer I was in the salon the more I realized how dirty it was. I persevered because of the gift card but made a mental note to wash my hands when I left. My next issue occurred when it came time to pay. I pulled out my gift card and immediate commotion occurred in the salon. The owner came over and made a huge deal about the expiration date of the gift card (there is no expiration date...). He is a new owner and he DOES NOT HONOR the previous owners gift card. There is no sign stating this at their entrance!! This is a major problem and seems deceitful! Now I am out $$, I am going to monitor my skins and nails just in case, and I am writing this review so that no one else has to experience what I went through with Hi Nails. If you are thinking about going to Hi Nails with a gift card you can say BYE to your cash, your confidence and possibly even your nails if they don't clean up their act. read more

Hi Nails - Raw nail bed, unfinished nails because I left after being humiliated and disgusted by facility - Nail Salons Near Me - Queensbury, New York

I receive manicures & pedicures frequently. I came here with my mother for a mani pedi (regular) and first impressions of salon were typical for this price range. Unfortunately, I received a lackluster pedicure where she oddly tried to work on my feet before they even had a chance to be put in the water (weird and cold) followed by a manicure that lacked skill and care particularly when push back cuticles (no cuticle softener was used and she dug back my nail beds way too far) I gave this business a chance to make my experience right by calling and requesting a manager... I reached instead a woman who I told the nature of my complaint which was that the manicure left my cuticles shredded and peeling backwards painfully. I told her my pedicure was alright. I had to call back once more since a manager never responded and he was rude and combative when I explained what happened. He proceeded to tell me that this woman has many appointments and has been working for him for years. He said that they just do SUCH a thorough job "deeply cleaning the nail bed" and that this was normal. Not only was he condescending but he also insinuated that I would have to ask next time for them to push back less otherwise what do I expect?? I realize English is not these type of places first language but good business should be. My cuticles hurt and that ain't cute or what I paid for. Will never return. read more

Hi Nails - Shredded painful nail beds - Nail Salons Near Me - Queensbury, New York

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I've had my set on for a week and two days and they are already popping off. And I had an appointment for 12 and they kept taking appointments after me before me. read more

They did an amazing job on my daughter's cheetah print French tipped nails. Thank you Elena! She will be back! read more

Hi Nails - They did an amazing job. My daughter got cheetah print French tipped nails. Thank you Elena! My daughter is excited and will be back! - Nail Salons Near Me - Queensbury, New York

I've had amazing past experiences here. Today I called for a full gel set with gel color and was told to come in at 11:30. I show up and tell them I had an appointment and what I needed. After waiting 10 minutes past a lady comes over and says she can't do my nails yet. I wonder stand there busy. But after waiting for an hour I got up and left. I wonder stand their busy but when I had an appointment I shouldn't have to wait as walk ins where getting taken back for nails. read more

I bring my wife and daughter here often. They are nice, though can be a little stand-offish but I think that is more cultural and a result of the language barrier, rather than anything that is intentional. They are very nice and accommodating to my intellectually disabled daughter and I can't be more pleased with the way she is treated. That being said, the outside of the shop is filthy. Garbage is everywhere as if no one who owns or works in the shop has even given any consideration to picking up the trash, literally a foot from the front door. They share a space with Subway and there is no garbage on the Subway side of the building. Doesn't anybody care at this business? Clean up your shop people- it's disgusting outside! read more

Location: Right off exit 18. Clean. Staff: Very polite, well trained, quality work, always staffed well. Fit 3 of us in last minute on a Saturday, no prob. Work: Great quality. No complaints! Will definitely come back. read more

Hi Nails - Pedicure - Nail Salons Near Me - Queensbury, New York

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Great service! With an appointment my wait time was five minutes. My nails came out just the way I asked them to do them. The salon is very clean. read more

Wish I could give a negative star because that's what this place really needs Would not recommend Showed a photo and my nails do not look anything like the sape that photo shows way to thick and when I made that known she did her own thing hated it will not go back read more

I've been going to Hi Nails for yrs. When the new owners took over I saw the quality of techs go down. There is only 2 great techs there. On 4 different occasions with 4 different techs, my mani or pedi hurt and the nails ended up sloppy. On several occasions with an appt I still waited 20-40 mins. After last nights gel manicure I won't be going back. While grinding down my previous gel polish, he was staying in one spot so it started burning. He didn't soak nails first w acetone to try to file off. He did my cuticles with the same machine which nicked 3 diff fingers. Filed my oval shaped nails uneven. One side is straight to middle while the other is curved. The white tip ( French manicure ) is uneven as well. Not to mention there was a lot of white polish left on my fingers. I was scraping what I could off last night at home. read more

Hi Nails - Nail Salons Near Me - Queensbury, New York

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They're okay. I had gone to them 3 times before and have had no complaints. I went to them yesterday for ANC and the tech blew through the process. I expect to spend, maybe, 40-45 minutes based on my past experience and I was there for less than 30 minutes. I have ANC on my cuticles. The tech was sloppy and I got the fast food service yesterday. Even added glitter to my nails (didn't want it, but it was hard to see what the tech was dipping on to my nails. Silly me, I thought it was a new tyoe of top coat) So, I will just go to another place in two or three weeks when these grow out. read more

this is the worst nail experience i've ever had!!! i drew blood multiple times and nothing was done about it!! this is absolutely absurd!! my nails are not the right shape either. i asked for almond and he even showed me a picture to make sure he would do it right!! BUT IT WAS STILL WRONG they are completely rounded and the top is bigger then the bottom!! if i go back there again i will be asking for a woman! if i ever even decide to take my business there again my fingers are still in pain from this horrible experience!! the only reason they are getting 2 stars is because of the color! the color is the only correct thing!! my technician is lucky i tipped him too!! he didn't deserve it, but me being a nice person i decided to tip him anyway. i am so disappointed in the service here and the way i got treated. i hope to never deal with this again!!!! read more

Drove 30 minutes for an appointment at 10:30am. After waiting for 45 minutes with no service, I had to leave. What's the point of making an appointment if you don't keep your appointment time? I understand running late a few minutes... but 45?! That's just disrespectful to your customer's time. read more

save your money & go somewhere that treat their on going paying customers better. Somewhere that actually does a good job for the money you pay. The last 2 times my daughter & I went one of us left in tears. straight trash. I was angry at the way the girl just didn't care what they looked like and when you ask them to fix something they are rude about it and then start speaking in their language about you. I promise you'll thank me later, just save your money. read more

Asked woman to not cut my nails short because I had been growing them out and she proceeded to cut the first so short it was not salvageable so she had to cut the rest. i was truly upset and they still charged me for the manicure. They gave me a certificate but there's no chance I'll be back. Nothing worse than growing your nails out for months and then having the mail tech chop them off. read more

I really enjoyed getting massaged with a heated garbage bag, hot sack massage really pepped up my day. The chair kinda killed me, completely worn out. Pedicure was ok, could of spent more time on my cuticles. Massage was actually great and the staff was kind and friendly. read more

I got acrylic nails with gel polish, and I am very pleased. I usually don't ask for designs because I'm too nervous but I did today and she killed it! My nails are shown below. It was very busy though and the wait was long. The service was thankfully short. The workers were nice but not talkative, I'm fine with it and honestly prefer it. Overall, the salon has a very welcoming atmosphere. read more

Okay place. Clean. Prices are a little much for the area. Nails came out average. Customer service isn't the best. The man who did my nails was really angry at someone in the salon WHILE working on my nails - he was speaking under his breath and talking at another employee, then would get up and argue with him and come sit down back to finish my nails. Made for a very stressful 2 hours (gel mani and reg pedi). read more

Have been very happy with my experiences here so far! I have had pedicures and also ANC. Staff are very friendly and constantly attentive to needs! I find they are following state regulations for sanitation pretty well! They even have liners for the pedicure tubs! Love the touch of wax they treat your heals with while polishing toes! They are also quick to offer up a gift or coupon at end of service! Would recommend you try it here! read more

Hi Nails - Nail Salons Near Me - Queensbury, New York

I can't say enough good things about this place. The service is fantastic and the staff is top notch. I started coming here the day it opened and I haven't gone elsewhere, nor do I plan to. They always have a movie playing, which I also always enjoy vs. awkwardly playing on my phone whilst someone is trying to cut my cuticles. Anyone complaining on here clearly doesn't understand how extremely busy this place is and/or expects to be served immediately, when they're booked. Ya know what's really easy? Calling and arranging an appointment in advance vs. walking in and expecting immediate gratification at a busy nail salon. I've never had an issue and if it's a little bit of a wait, oh well. Trust me, it's worth the wait. Kobi, James, Lily, Vangees are fantastic and the best nail technicians we have in the area. Anyone that says otherwise likely will never be satisfied. read more

I'm in town for a wedding and did a lot of research as I'm very selective with where I get my nails done. It was a stressful day for many reasons (not nails related), and this salon was great from the moment I called to make an appointment - they were friendly and helpful. When I arrived, I had a difficult time with the color and type of polish, and Mike was amazing with me. He was patient and kind the entire time, which I greatly appreciate. I recommend this salon and will go back when I'm in town. read more

We were just in town for a few days for Christmas and needed a last minute mail touch up! My pedicure was wonderful. The customer service was top notch and we were even given a small Christmas gift before walking out (even my mom who didn't have any services). Definitely recommend this spot and I know I would be a regular if I lived closer! read more

Hi Nails is still my favorite place. They treat you like family and Kobe is an artist. James give the best pedicure and actually puts me to sleep as I am so relaxed. I would give it 10 stars if I could. read more

Hi Nails - Nail Salons Near Me - Queensbury, New York

I used to love going to Hi Nails when Colby was there. Since the new owners have come in it seemed as though the prices are constantly changing every time I go they charged differently for the same service. Everything extra it's like the a la carte menu at a fine dining establishment (which it is it). The customer service is poor, today when I try to explaining to them how things have changed she insisted on answering the phone first, so I left. When I walked out she chased after me telling me that I never paid I walked in and showed her my receipt with my signature on it that's she handed me. Very poor customer service! Used to be my favorite now my least! read more

Hi Nails - Not worth $48.00! - Nail Salons Near Me - Queensbury, New York

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Okay so this is the best nail salon In the area they never mess up and I always leave so satisfied they are so great

If you like having your time wasted... Hi Nails is the place for you! I brought my sister and her friend to Hi Nails with me and these people had no consideration for our time. My sister and her friend got in about 15 minutes after arriving. Me, however, I wasn't even acknowledged until an hour and a half after arriving. In that time, five other people who had arrive before me were seated. They didn't even ask me about my nails until they overheard me complaining about not being seated. My sister's friend sat in foil to remove her old ANC nails for over an hour. Which is not necessary (they probably forgot about her). And before they finished her nails, they asked to start mine. She had a dance to get ready for, so I told them to start her. In the end, I didn't even bother to get mine done because I had places to be. What they should have done was tell me how long I was going to wait. There were a lot of people who came in with appointments and weren't seated until 45-60 minutes after their appointment time. They should have also made a list of who came in first to avoid people being seated before people who came in first. Despite having been here before, and enjoying my experience, I will not be back here again. I feel quite disrespected! read more

Was hoping for better. Very clean and very new. Sunny wasn't very "sunny". What should have been 1 1/2 hours was much longer as nail tech was continuously answering phone. Great for a new business that your phone was busy but between that and about 15 walk ins the place wasn't moving people in and out. Sorry..... latex gloves are banned in every health care facility and if not then there's a back up plan, vinyl gloves!!!!!!! There's only one chance for a first impression. Sorry read more

I went for a manicure...terrible experience. Will not recommend to anyone! First the older gentleman tried to talk me into a higher service. He told me how it would save money (NOT). He finally began my gel manicure. I left with 2 fingers bleeding! He filed so hard I bled! He pulled out some concoction to put on the bleeding...not telling what it was! I showed to receptionist as I left and she said So Sorry and gave me a bandaid! Beward of Hi Nails! read more

i got The most, and i cannot express this enough, DOG SHIT fucking nails ive ever had. literally horrific. you couldn't even dream this up in a nightmare. they are so fucking see through. AND IT WAS $120 MOTHER FUCKING DOLLARS?!?!?????? i cried. i had a 6:30 apt. i was not taken until 7:00 they closed at 8 and i was rushed the entire time and my nails now look like absolute DOG SHIT. never ever go here unless you wanna waste your money and be highly disappointed. not to mention they made me BLEEED and then tried to NAIL GLUE the gouge back together. now i'm prob gonna get an infection. rip guys read more

Great pedis, usually very fast service I've been twice with minimal wait times. I went today for a mani pedi and my pedi was wonderful but the mani I choose I had picked a nail slide they provide and I did not end up getting what I asked for. This was only one nail technician though, I'm sure the others are fine but I just got the one that maybe lacks a bit of artistic talent, not a big deal but if you know you can't do the design just say so. In her defense she did ask if it was okay and I did say yes... I didn't want to offend and it was only five bucks to get a design, not worth it to make her take that off and redo it until I was happy when I am capable of doing such a design myself. She absolutely made up for it with the massage at the end though! read more

Hi Nails - Provided design that I asked for. - Nail Salons Near Me - Queensbury, New York

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I moved to the area within the past year, and went here back in October for a manicure and the lady that did my nails did a great job and was very nice. I went here again a couple weeks ago and had a different lady who was also great and really nice. This last time I went, it was absolutely HORRIBLE. I set an appointment for a certain time and he asked if I could show up earlier than that and I told him I couldn't. Later on that day, I was able to go earlier and I wanted to call and let them know that I would be coming earlier and they told me they were too busy and to just come at my appointment time, OK.. fine. So I waited until my appointment time and once someone finally came over to me, which I find funny as I had an appointment.. I noticed it must be the manager or new owner. It was a man, about 5 foot with glasses. He complained every time someone would walk in and when I asked him how much my nails would be he just kept racking up the price, charging for anything he could. It was a fill, that is suppose to be cheaper and he was charging me for a total set when I already had them previously done. He then moved me over to another woman, who painted my nails so he could move onto to another client. The woman was a nice lady but did a crap job on my nails. Very disappointed, and won't be going back. Wouldn't recommend this place to my worst enemy. Do better. read more

Very friendly people, not too hard to understand. Decent pricing for the area. Pretty establishment as well. My acrylics were done super fast and they were done very well. Also the nails come with a lovely free massage. read more

Hi Nails - Nail Salons Near Me - Queensbury, New York