I unfortunatelly got into an accident in my Civic, hitting the side of the freeway, which cracked…read morethe firewall on the passenger side. Caliber Collision deemed it a total loss and refused to work on it. I called around to several auto body shops in the Tacoma area, but all of them were either unwilling to take on that level of damage or also classified it as a total loss. My insurance wouldn't cover the repairs, so I was stuck paying out of pocket. I was nearly ready to scrap the car and buy a used one, until I found Matsenko Auto. I spoke with Mike, who was very friendly and provided updates throughout the entire process. After explaining the situation, they took my car in without hesitation. They assessed the damage quickly and assured me it was no problem for them to fix, which gave me the confidence I needed that the car was in good hands. To top it off, they quoted me a price significantly lower than the other shops I contacted. The repairs took about a month due to backordered parts, but now my car looks good as new. They even repainted the scratched areas in-house. This is a very professional shop that gave me a chance when no one else did. Would give more than 5 stars if I could.

They were prompt with their response. As I'm still investigating other shops I can't comment on…read morepricing.

I am a difficult customer. I may have written a review in the past that was not particularly…read moreflattering and it may have come from a total misunderstanding, but I have used this shop since then, and I have always found their work outstanding and that is the reason I continued to use them.Recently I returned to Cooper's Collision after I was involved in a Hit-and Run rear end collision on I-5. I returned to Cooper's Collision because they have an outstanding work ethic and are very detail oriented. On a close examination you can not see any evidence of the repairs they made. As close to perfect as anyone could get. I can't find a way to retract my earlier comments, but I sincerely hope this will set the record straight. Thank you everyone and high fives to Ray. I had no idea my earlier comments would be published. Shame on me

Office is open "whenever "…read more Looking inside the shop there are no people and no equipment.

Five Stars - Mind-Blowing Convenience and Quality! I cannot…read morerecommend Gustavo and Bumper Clinic enough! If you have cosmetic damage on your car and don't want to deal with the absolute headache of a traditional body shop, this mobile service is a total game-changer. Gustavo came right to my house to work on my 2000 Honda Accord. I needed a few things done: 1. Paint a replacement passenger-side mirror. 2. Repair and paint a dented front passenger-side fender. 3. Paint scratched corners on both the front right and front left sides of my front bumper. The quality of his work is honestly incredible. The dented fender looks brand new, and the bumper scratches completely vanished. The color matching is spot-on, which isn't easy to do! He did forget to paint the replacement passenger-side mirror before wrapping up, but honestly, his customer service is so phenomenal that it barely registers as an issue. He owned up to it immediately and is coming right back out tomorrow morning to finish it up. That level of honesty, professionalism, and accountability is so rare these days. Bottom line: If you are in the Seattle/Tacoma area and need fast, top-tier cosmetic repairs without losing your car for days, text Gustavo some photos of your car. He's professional, highly skilled, and makes the whole process effortless!

Wonderful and prompt service! Thank you so much! I would 1,000% be happy to have Gustavo as my…read morego-to painter for all my future needs!

Very fast and easy. Did incredible work and were less money than the other 3 places I went to get…read morean estimate. It looks better than it did before it got scratched/dented. Big thanks to Luis. They even took care of my rental car. Highly recommend 11/10

This company was selected by our insurance company to complete the repairs on a 2003 Toyota tundra…read morethat had been vandalized. Caliber collision did very poor quality work on the interior repair. When I brought this to their attention, all I received were excuses of why they could not complete the repairs properly. I am now taking the vehicle to another body shop to fix their crappy work. And I am working with my insurance company to cover the additional cost. Don't waste your time, go someplace else.

Everyone I encountered was fantastic. The shop is highly professional, allowed me to bring my…read morevehicle in as soon as the parts arrived (another shop wanted me to be without my car while we waited on parts), Damien, Lynn and Bruce kept me informed throughout the entire process. When a replacement part turned out to be faulty at pickup, they addressed and resolved the issue promptly. I'm very happy with the overall experience and would highly recommend this shop. Thank you!

This is the worst possible place to take your car. I went here because my car got totaled just…read morebecause this retarded ass place decided to include parts that weren't damaged from the accident onto the repair bill. the repair was a 100$ trunk and somehow they racked my bill up to almost 3000$. NEVER get your car appraised here go to a private shop that isn't full of retards who don't know how to do an honest living in their life. FUCK THIS PLACE!!!

Made the appt and Voila all done. It seems like everything is about $300 ish for dentless repair…read moretho. But u can't even tell. (Well I know where it is but that's me haha. )Also had an owie repair on a wheel. They stripped the wheel where needed and re- powder coated that. Looks great!! They do a great job. They will be our go to.

They did an outstanding job. Highly recommend. And it's on the public bus route if you wanna take…read moreyour vehicle down there and take the bus back to save the town center

Great service and superb staff. My car was completed in a day and a half. Thank you Mullans.read more

I had a minor scrape and dent. They gave a quote within my expectation. They did the work…read moreprofessionally in the time they stated. Everything looked good. I recommend this business.

Great local shop! Doug and his team do great work here with VERY reasonable prices & time frames…read more I came for an estimate on Mon, dropped of on Tues, then ready on Fri! For a front bumper repair: scratch/paint chip. The estimate was very close to the final price & the work was exceptional!

I was stranded with a dead car battery parked across the street. Shop was already closed but a…read moreworker noticed I was having issues and offered to help anyway. I never got his name, but he truly helped me out and showed me real kindness when I was in turmoil in the boiling sun. Thank you, sir. I appreciate that more than you know!