We have a standing annual contract with Rick's. Usually, we have a good experience. Today, our…read moreexperience has been less than stellar. They were scheduled to come out at 8 am this morning. We have had this appointment since they did not appear the previous week. Today, they were a no-show no-call. We called at 9:16 am and were told the guy was meeting with a supplier and then would be here. We called back an hour later and asked to speak with the owner. Kimberly raised her voice so much so I could not comprehend what she was saying. Then she hung up on me. After calling back to leave a voicemail for Richard Anderson, the owner. Kimberly then called back 3 times.We answered the 4th call, she disputed the fact that she yelled at us which indicated that she listened to the voicemail. Then she hung up again while I was trying to explain the issue. No one bothered to call and tell us that no one was showing up. We have to make preparations in order for contractors to do their work and make sure we are here. People need to take time off work and move their schedules. Ultimately, our time was not respected. The employees are typically great under most circumstances. However, Kimberly just totally surprised us with her behavior.

Better late then never as an over the road truck driver life gets real busy. I would like to leave…read morea review of how wonderful this company really is. I was out on the road when the ac went down. Every ac company was booked for a solid week or more before anyone could come out to the house. Then I called Ricks Comfort solutions. They said they could get someone out the next day, but to my surprise they called me back shortly after I had gotten off the phone and they had pulled some one off of another job and he would be out shortly. His name was Manny and he went above and beyond and was very informative and knowledgeable about everything and was a huge help. Theres nothing like being on the road and your family at home with out ac in the middle of this summer heat. So thanks again to Ricks Comfort Solutions and Manny for there excellent service.

Great service! Came out to fix leaky valve, they got the job done They are always polite and answer…read moreany questions you have. Highly recommend!

I called in for my AC unit not cooling. They fixed it in less then 12 hours. The best customer…read moreservice I have ever had. I will always use this company. Dustin

We called to scheduled a date/time to have a plumber come out and look at a few items. Receptionist…read moreattitude wasn't pleasant w/ my husband. However, we scheduled and The plumber was to show up between 800-1100am. Noon rolls around and no one showed up, no phone call, no text! I called and come to find out that the plumber was on "another job" and they haven't heard from him all day! People have jobs and take time away from their jobs for these scheduled appointments. No call, No show is very inconsiderate and shows how you truly feel about customers. Geez, you would think that if you charge $135/hr the least you could do is have better customer service! We cancelled the appointment and scheduled w/ someone else!

They're flaky and non communicative, just like 90% of businesses in Clovis. Try someone else.read more

I have been working on a remodel in my 100-year-old home for 11 months. During that time, I hired…read moreat least 8 different handymen and workers. Romero Remodeling was the BEST for all of them!! I was so impressed that I posted Tyler's card on my FB page for all of my friends to see. Tyler and Joe were on time, extremely reliable, and called if they were delayed. When I needed something unusual done due to the age of my home, they came up with a solution. They always tried to save me money if there was a quicker or less expensive way to accomplish the task. I highly recommend them and will continue to use them from now on.

They put down flooring in my house and did a beautiful job. Timely, efficient, well priced, and…read moreeasy to work with!

Owner of company seemed professional and knowledgeable. He did good work fixing house water heater…read more Would recommend him to anyone.

Reliable Plumbing it's the only plumber I would consider calling. He's a veteran has years of…read moreexperience and I've never had complaint with what he charges. When I've had to use other plumbers I've always paid them more.

Called I.T.S. to service my HVAC in August, received a bill in November with a past due amount…read more Was never told by the appt setter or the technician that there would be a service charge for coming out and looking at the problem. Called numerous times and was finally told by the owner Jeff that, "there is no free service". REALLY??? Well I used another HVAC and there was no charge to come out and check my unit. Poor customer service!!

My AC went out, I called ITS and they responded within 30 minutes. They had my AC up and running…read morewithin 2 hours. When they arrived they were so nice and went right to work, I would HIGHLY recommend.

They are honest and straightforward. If they can, or cannot, do the work you need, they let you…read moreknow before you pay a service fee! ( Explain what you are having fixed with details and they speak it back to you confirming what they heard. They are careful.). They take care to clean up when they have finished with the job. Very reasonable. Prompt to get to the job, and get the work done.

I retired as Fire Chief and have lived in Portales since 2001 and have used D & D plumbing for the…read morelast five years. They installed my water heater with a very reliable brand and I have not had any problems with it for five years. They also replaced under sink supply lines and drains. They used top parts and did it in a very timely manner. They have also install my outside frost free faucets, replaced the float in my toilets and helped me plan for a septic tank replacement. I like D & D because they respond the same day and very fairly priced on their parts and labor and they back up the work they do.

Lectra Tech is a fantastic company to work with. I hired them to run power to a new shop in my…read morebackyard. The owner is very friendly and responsive, and he got me a quote in less than 24 hours. His crew was fast, friendly, and cleaned up the job site before leaving. I'm very happy with Lectra Tech and will probably not go back to the previous company I have hired in the past.