As the YELP reviewers can clearly see, you are as unprofessional as they come…read more
Paul, if you think posting your horrendous response to me with the BBB shows you in a good light, think again. If I read that alone, I would not hire you.
Let some of the pictures I posted speak for some of the shoddy work and the proof in text messages that you were provided the paint name, code and colors to match. Also I can post the estimate on this thread if you would like where you stated that you would match the paint. I have that receipt as well.
I also found other issues later..you did not screw back on the water line in my yard after repair and upon removal of my boxes for planting, a missing concrete screw that was sitting on the windowsill. You left my sconces in my dining room hanging so I had to screw them in and I had to rehang the picture in the LR as it was crooked. Also, I had to screw in the top of the mailbox because it was still loose. I have a time-stamped video of this and can provide that receipt too.
On a daily basis, I have to look at my LR, office (thank god my new bookshelf covers the wall you painted in this room), MBR ( I go to sleep every night looking at my mismatched ceilings) Guest Room, kitchen, etc. with walls/ceilings that do not match. Clearly not the 'guarantee to match' that you provided in your estimate.
Again, how did I not want to pay you when I wrote you the check (in full) in participation of you completing the job the next day, per our discussion in my home the night before. The narrative changed the next day when you left my home after realizing that the cement was not cured on mailbox and I received a call shortly thereafter to void my check and write it for everything except the mailbox because your girlfriend stated you cant come home without some money. There was NEVER any discussion or requests from you on partial payments as you worked in my home and the discussion the night before was to be paid when all jobs were complete.
After discussions that I did not want to void my check and why cant you wait one more day, you guaranteed that you would come back to complete mailbox so I gave you the check.
Your improper business practices caused me stress that day, as well as yourself because you repeatedly interrupted my work day with your calls that I did something wrong by writing the check in your business name ( the invoice lists your business so that is how I wrote it), then I am accused of causing further problems as now my bank is in PA (sorry for the inconvenience but did not know it was a requirement for my bank to be in DE to do business with you), then never mind I am going to drive 1.5 hours to PA to cash it as you called my bank to ask how you can cash it but I need to call the bank to verify that I wrote the check. All of this 'drama' because you don't know how to run your business is now my problem and my inconvenience?
You also did not tell me that you don't accept credit cards albeit your estimate/invoice states you do. Despite, ALL of these things, you cashed the check and got your money after I verified to my bank that it was not FRAUDULENT (that is the real reason they wanted to talk to me as if a person calls and says, ' I have a check written to my business that I want to cash, what do I need as proof that I am this business?'. (YIKES!!!)
Paul, if you want me to continue with providing receipts, I will and I can also do it in court ( I requested a refund on some of these items with the DE BBB but have not received a response from you yet). as my mailbox is probably going to fall down because the concrete cracked and my walls look like crap.
I hope you don't procure any future clients just on the basis of the disrespect in your words, misrepresentations and crappy work You are the most unprofessional contractor that I have ever come across.
Signed,
'That lady..'