NO SHAME!
Do not support an organization that has no morals or sympathy for people that are not allowed to travel due to a GLOBAL pandemic. We booked a tour for July 2020, however because flights and travel was restricted from the US, there is no way for us to actually use the tickets. They offered another tour day, but how can someone plan for something that we have no control over. The right business practice would be to provide refunds to people that are not able to actually use the service. Instead, management gets into a pissing contest over email. I hope someone would start a lawsuit against Highclere, and everyone that is shafted join the lawsuit. read more