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    Highgate Hospital

    3.0 (2 reviews)

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    13 years ago

    Helpful 2
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    15 years ago

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    Skin Like Silk

    Skin Like Silk

    1.8(5 reviews)
    2.8 miCamden Town

    PLEASE AVOID THIS PLACE. I bought a deal from groupon for 6 sessions of Diode Laser Hair removal at…read morethe camden branch and when I initially rang them to book my consultation, the lady on the phone hardly spoke any English and didn't really know what she was doing; and it seemed like she didn't know what I was talking about. I had to hang up and ring another day to speak to someone else. Most of these girls are very young and really don't know what they're doing along with hardly speaking any English. After booking my appointment I kept getting text messages from them asking to change my appointment but they didn't seem to know they were texting me, but still kept on changing my appointments around. I eventually had my first treatment where I was made to feel really uncomfortable with another lady sitting in on the appointment. For some reason they completely covered up my eyes so I couldn't see anything throughout the whole service, lying there in silence. My next appointment was booked in for 6 weeks later but their Diode machine had broken and no one even let me know. They were meant to call me on numerous occasions to let me know when it was fixed but each time I had to call them to find out what was going on. So I waited about 3 months for it to be fixed, by which time I turned up for my appointment and the lady told me the machine was broken again, and again no one even let me know. The manager was actually there that day and I said that I wanted my money back if they can't fix the machine b/cos clearly they can't provide me with the service that I have paid for. He initially agreed to this and he was going to call me when the engineer's had been in to let me know. I never received a call. I rang them to see what was going on with the machine and a girl on the phone confirmed that they no longer provide the Diode Laser treatment, so she put me on the phone with the manager which at this point outright refused to give me a refund. He kept trying to offer me other products and I argued with him over the phone for several minutes where I threatened to get legal involved and I even told him that I would leave a bad review but he didn't seem to care as he kept saying "We offer excellent service" and he just wasn't backing down. So I got in contact with groupon who eventually refunded me the full amount in groupon credit. Please avoid this place if you don't want an awful experience and be ripped off at the same time. I am also very dubious about all these 5* reviews... If you've been in there you'll know what I mean.

    Awful. This laser broke twice and having received no updates and news on when I can book my next…read moreappointment, I have resigned to asking for a full refund after four months of waiting. The staff were rude, barely spoke English and were poorly trained.

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    Skin Like Silk
    Skin Like Silk
    Skin Like Silk

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    Costas Papageorgiou, MD,FACS

    Costas Papageorgiou, MD,FACS

    4.0(4 reviews)
    3.7 miMarylebone

    Unable to answer basic straightforward questions prior to consultation, answers that were available…read moreon his site but refused to divulge further without payment first. Pompous, arrogant doctor and money driven, you can only reclaim or redeem consultation fee if you choose to have the treatment on the same day so no downtime to think things through as you run the risk of losing out quite a substantial amount should you require more time to weigh up your treatment options.

    I went to see Dr Papageorgiou about a year ago and I was looking for subtle interventions to make…read moreme look fresher. I was coming up to 40 and just wanted my face to look rejuvenated without necessarily going down the surgical route. The consultation process was superb, he put me at ease straight away and I really felt he took the time to listen to what I wanted as well as walking me through all the questions I had. He took several photos and analysed my face meticulously before going through all the different options with me. I had done some research before consulting with him and I knew that he specialised in Los Angeles along with top surgeons which was rather evident during the consultation process as his insight was unique. As a start he recommended a course of Sculptra treatments as this he assured me would gradually boost the collagen in my skin and give me the natural look I desired and how right he was, the fact that it took time to see the results made it even better, my face looked amazing without that obvious filler look! He also recommend I had some Botox in my masseters in order to reshape my face and jaw line as it was quite square and losing it's heart shaped appearance I had in my 20's. I had consulted with other surgeons before but no one recognised these changes on my face nor proposed this treatment. I recently had a session of Ultherapy targeting my neck and lower face which further improved my facial features and smoothed my neck. I am absolutely thrilled with the results. My face looks youthful and revitalised and I've never felt better. His eye for detail is impeccable, his skills more than impressive and the reason why most of my friends now go to him. I love the fact that no one can tell I've had anything done, I just get comments on how great I look!

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    Costas Papageorgiou, MD,FACS

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    Highgate Hospital - cosmeticsurgeons - Updated July 2026

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