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    Highland Medical-David Dorf

    1.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    7 years ago

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    Advanced Cardiovascular Care of Hudson Valley

    Advanced Cardiovascular Care of Hudson Valley

    2.3(3 reviews)
    5.6 mi

    This rating is based purely on the service provided by the office staff - this is a cardiologist's…read moreoffice. In trying to get a refill for an RX, it took 3 requests which included (2) 20 minute phone calls. On my second call, I asked to speak to the office manger who, allegedly could not be reached. I asked for the manager to call me back. I was told that they would call me back by 5:00 that day. 10 days later I receive a call asking how they can help me? 10 DAYS!!!! You can help by finding a staff that can do their job. The manager was rude and unapologetic. Looking for a new cariologist.

    As a Professional it is my opinion that this office lacks the true caring nature you would come to…read moreexpect from a doctors office. Medically speaking, the physicians in this group are highly educated and proficient. All seem very well manored during your visit. Unfortuntly, while seeing one phyisician I overheard another Doctor, I believe to be the head of the group, um .. Dr, Southren. yelling at an employee , whilst calling them stupid and an idiot.. I was certianly taken back by this. When i came out of the room , I could see the upset face of the nurse. I felt very bad for her. I do respect getting good care, yet do to the fact that I do not appreciate unprofessional behavior , or mistreatment of any kind . I will not be returning to this office again. I look forward to finding a group where the environment is positive. thank you i hope this helps whomever reads this. god bless. star.

    Highland Medical-David Dorf - surgeons - Updated July 2026

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