I have used this service for several months now and they have been great! I think I was one of…read moretheir first customers here in Williamsburg. The employees are always friendly and they are quick and do a good job. They text me when they are on their way and I pay for the service electronically. I love the ease of the process. I'm so happy to have found them!

Crew did not clean couches chairs or cushions. They did not move items on shelfs and dust them or…read moreshelf. they did not wipe doors or frames. Left grit on kitchen counter. When they said they were finished just packed up and left. they did not ask us to check and see how they did or ask if everything was Okay. For the amount paid we do not feel we received the cleaning contracted for. Quality and value lacking. Debra O

very professional and great work done. the price was lower than expected. very happy with them…read moreand would use again.

Outstanding. Professional, great communication and explanation. Fair pricing. Will call again, this…read moreold house will need more work, lol

Ryan's bathroom is the nicest room in my 33 year old house. He and his team take great pride in…read moretheir work. They are efficient and on time, and their craftsmanship is excellent. Ryan is easy to work with and always responsive. If you are not a design expert--and I am not--I would recommend getting input from him about your choices. I would have saved myself a lot of agonizing by just asking him about choices! He has expanded his business beyond bathrooms, and I look forward to using him again for any future remodeling projects.

Ryan has done improvements in two of our bathrooms. I can't recommend him highly enough. The…read moreworkmanship is superb. The value is excellent. Plus, he and his crew show up when they say they will, are very personable, and go the extra mile to clean up behind themselves. We were super impressed.

What a great experience. Had a broken water pipe in my business and called them at 430 AM. They…read morewere very honest and said with all of the damage in the area they could come do the extraction but that was it right then. Came right away and got the water out and came back later in the day to check on things. Very professional and quick and just a great job overall. Highly recommend.

This company came highly recommended from a friend. They did a nice job completing the service we…read morehired them to do, but good luck getting them to followup when there is a problem. Company is A+ responsive if you are hiring them for a new job, but absolutely the worst we have experienced in terms of customer service when the work they previously did is no longer working. Seriously frustrated by the number of times we have been blown off and ignored!

We recently had Mr. Handyman come out to repair our kitchen sink, and we were lucky enough to have…read moreChris H. handle the job. Another contractor had previously caulked the sink and did a pretty rough job, and Chris not only fixed it -- he completely transformed it. He recaulked everything with care and precision, and the sink now looks and works so much better. Chris was also incredibly affable and easy to work with. He explained what he was doing, worked efficiently, and left everything clean and polished. I highly, highly recommend Chris H. if you can get him -- especially for kitchen sink work. Excellent craftsmanship and a great experience overall!

Reviews Yelp I…read morecalled Mr. Handyman of Newport News for an estimate to remove the full size shower door assembly and replace it with a new frameless one. I told her I had it in the box, in my garage. I had purchased it from Lowe's and it was unopened. I also a had a two steps set from our Laundry Room to the garage that needed a set of wooden handrails installed. I also had the wood for that too. She asked me to send pictures of each, which I did. She gave me a cost of $350-$500 estimate for the shower door, but reserved the cost for the step rails to the Handyman when he arrived. She set the arrival for Dec 12 at between 12-1:00. I received a text the day before to confirm the visit no time and I replied. I had asked for a courtesy call before he came, but received none. He showed up at 8:00 AM . Unacceptable to me, for we are retired and I was still asleep. I told him his mistake was he didn't ask for me, for I was the one that had call. He said he did 75% of his business with Wives and thought I wasn't home. I said you didn't ask. He had come in and checked the area. His cost was $550 which I didn't agree for shower door. I told him $500 as the lady told me as tops. He agreed. His price to add the step handles was $450 to install just two wooden handrails and side slats on the steps. I said no. He would have to come down. I called the business and explained to her that he went to Lowe's for materials, which I also had and I had idea what he'd needed. She asked me if I would let her hang up before he purchased anything and she would call me back? I agreed. No returned call. He returned with a written Work approval of for me to sign. I looked it over and it was blank except name, address and at the bottom a place for me to sign. This was an authorization to do the work. I told him I didn't sign blank documents. I told him to fill it out stating the work he was going to do, including the removal of old door assembly, disposal and clean up to my satisfaction. I further want a signed copy from him. He said I told you the cost would be $500. He seemed a little upset with what I wanted. He said let me go out to the truck and talk to my boss. I will come back and let you know. He drove off with no comment. Note: I learned a lesson a long time about signing blank documents and I haven't since. On the good side: The Handyman was courteous, with one acceptation, looked at the box with the door and wood for the steps. He seemed knowledgeable and wore covers on his shoes to protect our wooden floor. I cannot recommend this company. If you hire them, get it in writing, you may be regretful.

One problem was month delay in completing install by West Shore Home, due to back-ordering of glass…read moredoor by M&G. Shower not available to use in that time. Recommend turn-key contracts with both enclosure and door included. Dealing with two companies was a pain and led to delay mentioned above.

They made and installed my custom shower door very quickly -- everything looks beautiful and neat…read more The installation was fast and professional, and it was a real pleasure communicating with the office. Friendly, efficient, and reliable! I'll definitely use them again.

As a renter the work done looked great. They were in an out and respected our house. They are kind…read moreand communicated well when at my house. The contractor in charge of this repair did not know they were coming so there was a lack of communication there. But, we were expecting them at some point this week. So I guess that could be the communication. The person who brought samples by was great as well. The product was stunning. As a renter I can not comment on l pricing and the behind the scenes.

We had MNG put in our outdoor kitchen countertop this past week and they did an awesome job. We…read morepicked the granite out and in a week or so they were installing it.

Mark's team at 2nd Street came in and replaced our old mismatched flooring on our main level with a…read morebeautiful new wood floor. His entire crew was amazing, from those who did the demo to the installation crew. They fixed our subfloor which had numerous issues and did the job right. I'd definitely hire them again and recommend them to others.

Thinking about having 2nd Street install your hardwood floors? Highly recommend you look somewhere…read moreelse. We had hardwood flooring installed in our den and it was a nightmare from the get-go. Measurements were way off. Two extra boxes of flooring and ~40 feet of 1/4 round. When asked about what to do with the 2 boxes of flooring (that we paid for), was told "you can sell it on eBay". Really? Then there was the installation crew. No one spoke English so any questions I had resulted in blank stares. These were not W-2 employees but sub-contractors. This crew stained the 1/4 round us and it wasn't even close to matching the new flooring. And then there was the damage to the new flooring during installation. The large staple gun that was used to "nail" the flooring was placed dozens of times on the previously installed flooring leaving nail head size indentations across the entire floor. And then there was the "customer service". Made appointment with Ackerman (the owner?) to inspect the damage and he never showed up, he didn't call, text, or email that he was going to make it. During one of numerous calls, asked Jessica to have Ackerman call us. She emailed me that she couldn't get him to talk to us. But to be honest, full discloser: 2nd Street is giving us $40 for the 1/4 round. Bottom-line: we will never use 2nd Street again and will never recommend them to anyone.