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    Highland Tree Care

    2.3 (3 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Highland Tree Care

    Tree removal

    Damage restoration

    Highland Tree Care Photos

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    SERVPRO of Lafayette

    SERVPRO of Lafayette

    3.0
    (2 reviews)

    After my basement experienced a septic leak, ServPro was on my property within just a couple hours…read moreof my call. Eddie and Michael were absolutely fantastic! They assessed the damage and immediately began working to get the space dry. They were extremely communicative with me, setting my mind at ease while they worked to figure out what needed to be replaced. They ended up removing my highly-saturated carpet, then adding industrial fans to remove all moisture from the area. They left them overnight, then came back first thing in the morning to check again. Thanks to Eddie and Michael's great work, the basement was surprisingly dry by then! What a fantastic experience, especially considering my initial fear of "everything is ruined!" In addition to their great work, Eddie and Michael were tremendous at explaining what they needed to do, which helped calm my fears. They kept me smiling and laughing throughout the process, which was an unexpected - but greatly appreciated - boost to my morale while dealing with such a stressful issue. I would recommend ServPro for any issues, particularly if you can request Eddie and Michael! They were OUTSTANDING!

    where to start, we had a flood in our home, our son used to work for Lafayette, Indiana Serv pro…read moreso, we hired them. biggest mistake I've ever made hiring anyone. I already had the carpet up when they got here. we a have a concrete foundation. so, it was still full of water. The people they sent at first, didn't know anything when asked questions. I had to wait for a few days until Tony, the head guy showed up and he di answer those questions. the equipment they used was super loud, couldnt carry conversation on with my wife for a few days. they took some of the base board off. when the people we hired, went to put the base board back on, we are still missing 2 pieces that we could find. they ripped out a vanity in guest bathroom. insurance didn't want to pay for it so, we faught that . insurance finally paid for vanity but won't pay for the plumbing to put it all back together so, that comes out of wife and I pocket. they broke a small figur my wife had on wall.( they are replacing.) still waiting on our bedding they took to get it cleaned. ( been over couple months now.) when trying to get a flat out answer about how much they would charge to do the painting, flooring, and vanity, couldn't get a straight answer. matter of fact, when meeting with Tony about it a few times, not only couldn't get a straight answer but, when I asked about how much we had for budget for flooring, all he kept saying was," part of the cost from insurance is our cost as well." when asked about the padding for the flooring, " you can just keep that." dude, that's insurance fraud! needless to say, we was done at that oh t and went somewhere else. I would never use serv pro again! never! I also won't recommend them to anyone either.

    Serv Pro of Howard Tipton

    Serv Pro of Howard Tipton

    1.0
    (2 reviews)

    We had a pipe in our basement burst and we called Serv-pro at around 9:30pm. It took the tech over…read more2 hours to even call us back, then when he called us he said they have to be at our house within 1 hour of the call. One hour went by, NOTHING! We called back and the same tech said it would be between 3 and 5 am before they could get there that his "TEAM" was on another basement job. OK!! So... at 3:30 am we called back AGAIN!! The same tech told us that we could go ahead and go to bed, that they would be there at 9 or 930 in the morning! They did not show up at that time, it was over an hour later, no calls NOTHING!! They are lazy, they don't communicate AT ALL, they try to tell you that you can save something that is completely saturated with water like a MATTRESS or a COUCH! Our adjuster had to tell them to throw the stuff away!! They NEVER are on time!! They NEVER call, they always have excuses for EVERYTHING! They leave a mess for you to clean up! When they had to move things out of the basement, they acted like it was an inconvenience to them! I will NEVER, EVER use this company or recommend them EVER!! BTW, when they did show up, I'm expecting a TEAM as the tech had said, NO!! It was only 2 techs! Not dressed to deal with a flood AT ALL!!

    I hired this company to come into my home to determine the bad smell which was occurring in my…read morebasement when water usage was occuring. They charged me $85.00 and told me they would find my problem before leaving the residence if it took them all day. Their representative told me it was mold and could take an air sample for additional service trip and fee. I knew there was no mold in our basement causing this smell. I paid them and received no receipt for their services upon their leaving. I telephoned the company to complain. They sent out one of their managers, who explained to me after examining the basement, that their representative had been wrong, and that I in fact had no mold at all! I hired a plumbing company who came and quickly determined I had a cracked/broken pipe which was allowing septic/sewer gas to come into the home. I called Servpro to request my money back as I had gotten no service from them and they completely mis-diagnosed the issue and even admitted they had done so. The owner was extremely rude on the phone to me, yelling and carrying on, but told me he would return my check back in the mail. I was satisfied by this and planned to go on without complaint about the company to anyone. But a few moments later he called me back and got into a screaming match with me upon which I hung up on him. At this time I determined to contact someone within the community to alert others to what occurred with me. This company is EXTREMELY unprofessional and I would recommend them to NO ONE.

    ServiceMaster Advantage - Lafayette

    ServiceMaster Advantage - Lafayette

    3.7
    (6 reviews)

    About a year ago we had a basement sump backup for which we called ServiceMaster Advantage of…read moreLafayette. The minor disaster required the carpet of the built-in basement be replaced. Separate crews were assigned to take out the damaged materials. ServiceMaster sent Eddie Diaz to scope the work and explain what would be done. The crew he sent about a week later, to pull out the damaged carpet, asked for entry and spent a good amount of time on the work. But it seems to be much more than assigned work that occupied their time. When they were done they departed quickly and without checking in to show me what they had done. Within a few weeks of their work, I noticed assorted items of thousands of dollars of value--ammunition, vinyl record albums from the 1960s-70s, military uniform items and insignia, CDs, electronics, and other personal property--missing from my office and the nearby closet, neither of which had any damage. I had happened to inventory many items a few weeks before their work and knew well what I had from inventory and electronic receipts, that the items were definitely gone, and that no other people had any access to the areas whence the items disappeared. I compiled a list of what I realized was missing and filed a statement with the Tippecanoe County Sheriff's office a few weeks later, after checking carefully what was missing. The detective investigated the slickie boys whose names they got from ServiceMaster, but the identified boys claimed they were never at my house, and I had no solid proof they were. In the intervening months a few other items are also missing, having not been noticed among the many items in the office area until recently needed. With highly restricted access to the area, those had to disappear the same time as the other property--no other explanation makes sense. Some lessons: Even if very busy on other activities, observe the laborers closely, frequently, randomly, and fully trust none requiring entry to your premises--especially not any low-skill, part-timers who might be unable to gain more reliable employment. So they cannot lie that they never worked at your location, photograph their government issued facial ID and their vehicle--including the license plate--before allowing them entry. Unless it is untrustworthy, any competent business will be certain to have the supervisor come by that day, when the work is done, to ensure it has been performed suitably and honestly. Other contractors do so. For the money paid, the customer has every right to expect the supervisor sending the laborers to be professional and "close the loop." We have installed a security system in the meantime. The multiple cameras would have captured the boys carrying out their stolen property. I will not call upon this business again.

    As part of a pole barn restoration, I needed someone to extract my possessions from the rubble and…read moreget them stored properly. I was impressed by the professionalism and attention to detail shown by Servicemaster Advantage. They met their commitments on time, got everything done that I asked for, and worked around a number of external constraints. I was even more impressed because this was a task somewhat outside their norm, but you would have never known so by how well they completed it.

    Highland Tree Care - treeservices - Updated July 2026

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