I am so glad I was referred to Hilltop Laundry ahead of our Key West trip. Location was prime, easy to walk to, and they also offer full service delivery! For about $10 (cash only! They have an ATM) we received all of our laundry washed, dried, and folded. I couldn't believe how quickly it was done- we had time for one brief activity and it was ready! They were so friendly. Pickup laundry 7:30-3pm Self service 7:30-10pm read more

Hilltop Laundry - Exterior - Laundry Services Near Me - Key West, Florida

We enjoy dropping off our laundry when we get to the island, then picking it up a few hours later clean and neatly folded.

It got the job done but machines are a bit pricey. No A/C so we sat outside in the breeze. No one was on duty but they have money changer machine. read more

Once again I have to thank my fellow yelpers for bringing me to this little laundromat off the beaten path in downtown Key West. It's just what you all said: (the reliable people anyway) the gentleman that works here is very friendly and he had my laundry done in two hours (and text me) and I didn't ask for any special service. It would've cost me $6 to do this laundry and he only charged me $10 wash dry and fold. read more

Excellent service. Highly recommend. We had a suitcase full of laundry we needed to do & they did a great job. Fair pricing & quick turnaround. Very grateful read more

I needed laundry done halfway through my time in Key West. I called and they picked up my laundry from my hotel and had it back to me washed and folded in under 3 hours, for under $20! This is the deal of the century. Excellent service, highly recommended! read more

what a great service!! A timely turnaround with very reasonable prices. Highly recommend!

Out of town and needed a laundry service. They were responsive when I called. Clothes were ready in a quick turn around. Clothes were clean, and folded neatly. read more

We called when we came into town on the spur of the moment. They are great. Had our laundry done within a couple of hours. Super friendly. Definitely recommen! read more

They were perfect!! Finding a laundry service on key west was a real treat! They did same day and had everything folded and were super reasonable!! A little gem in Paradise!! read more

I give this place ZERO STARS. They just laundered about $1,500 worth of dry clean only shirts. Photo of what just one shirt looks like will tell you exactly how disappointing this place is. read more

Hilltop Laundry - This is a $250 dollar shirt that should have been dry-cleaned but instead they laundered it with the other 6 shirts we left with them. - Laundry Services Near Me - Key West, Florida

I have been using Hilltop Pickup and drop off for years now and am a Key West resident. I have a washer dryer in my home but bedspreads and blankets are too heavy for them. I have NEVER had a reason to complain...ever! Excellent and timely service, clean bedspreads, blankets and towels. The young man who picks up and drops off is so pleasant and efficient and is there at whatever time he specifies for pick-up and drop-off. Sign me, A VERY happy Customer. FL read more

Read all the negative reviews and believe them. I was quoted $9/load for the clothes I brought in (all summer clothes and kids items, no more than two loads with room to spare since we are only in KW for a few days) but when it came time to pick up, the fee magically became $30. When the employer there showed me what he calls a "load" it was a small stack of clothes that didn't even fill the washer 1/4. The clothes had the added bonus of still smelling dirty AND the middle aged man who works there is possibly the rudest person in Key West. He was wearing a shirt covered in holes, which should have been my first clue honestly. This place is garbage, the machines are garbage, the employees and owner are garbage, and they will leave your clothes smelling like garbage. I would rather buy new clothes and donate them when I am done than let them touch anything I own ever again. read more

Laundry delivery service is the best thing since the invention of delivery!!! All I have to do is bag my dirties, make a phone call, pay the delivery guy, put away my cleans. How can you beat that? read more

Quick, excellent service. Great location. Would definitely use the drop off service again.

The worst experience ever! Not only did I get ripped off for my wash load because my clothes still smelt like sea water but the owner yelled at me and said he didn't care about my clothes because I didn't do drop off service with him? I then looked for another person working which was like a foreign little family and they were so rude! I can't believe they treat people this way!!!! Stay away people!!!! read more

My boyfriend and I have been using this laundry service for 4 years. Since we don't have a washer dryer hookup and we both hate to do laundry anyway, hilltop has been very convenient. Today though, I've had it with them! Our clothes have come back wet again! We pay for pickup, wash, DRY, fold,and deliver. We have to hang all our clothes up AGAIN bc none are dry. Sometimes we don't get home from work until hours after the laundry has been dropped off. The laundry is put in plastic bags so it marinates and gets gross. I have called and complained twice about this matter and the costumer service is bad, the girl who answers the phone doesn't speak English for the most part. Each time we order a pick up I'm positive they just get our address from the caller id. read more

Amazing experience. I was a bit nervous leaving my belongings I had a good amount to wash 9.00 it was washed folded perfect and super nice folks I would highly recommend read more

We are dying in Key West on a boat I. The Bight Marina. We are having numerous guests so I'm having to change sheets and wash towels frequently! Hilltop's pickup and delivery is a lifesaver! They do an excellent job of washing, drying, folding and wrapping up. Very nice and professional people and you cannot beat the prices for their excellent service! We'll be here for 3 more weeks so you'll be hearing from me often! read more

Don't go there; they overcharge, and your clothes will come back smelling like dirty water; their employees are nasty as well; take the extra long walk, and go somewhere else; you'll be glad you did read more

I have been using this business for almost 10 years without a problem either with quality of the work or with the attitude of the staff. I drop off laundry typically twice weekly in the morning and pick it up mid afternoon. It has always been washed and folded to my satisfaction. This year it costs $9.00 for a good sized bag. No hesitation recommending this business. read more

same day service- bag of laundry, ready for pick-up in the same afernoon for $8! Give the hard working Asian lady some love (and business)! Just don't cause me to wait for mine next time I am in KW! ;-) read more

Hilltop Laundry - Bag of laundry, cleaned, folded same day: $8. How do you beat that? - Laundry Services Near Me - Key West, Florida

How wonderful is this!!!! Drop your laundry off in the morning and pick up in the afternoon all nicely folded and wrapped in a plastic bag. $8.00. Can't beat that!!!!! They did a great job. read more

Dirty washers, smelly washers, dirty facility. No waiting and now I understand why. Expensive but not sure if it's just because of the area. To was $3.25-$3.75 per load depending on soil level you choose. Would not come here again but needed laundry done read more

Greedy Greedy Greedy. Filthy Filthy Filthy. No Hot Water. Broken machines and they refuse to give you your money back. I had to throw away some of my whites because of their filthy muddy water. And if you look at the glass in the washers you can actually see green slimy pond scum in the seams. The barrels in the washer are so filthy that it actually left a stained polka dot pattern on my clothes. The washer was broken and they refused to refund my money because they said I used the water and had to pay. Save yourself the aggravation and go to a reputable place. read more

This place doesn't even deserve one star. I can get past the dirty grungy building, but cannot get past the rudeness of the guy that runs the place. First - when I was inserting quarters in the washer, one got stuck and I could not get it out. I walked over to the man to ask him if he could help me. I got half a sentence out when he started yelling and cursing that he's busy and doesn't have time for anything else. The lady that work there came over with a tool and helped me. Second - I tried closing the dryer door three times, but it would not catch and stay closed. Apparently, I closed it too hard because he began yelling from the other side of the room profanities about people slamming doors and breaking things that he has to fix. He literally walked around the room for ten minutes yelling and cursing about what I did...with me sitting right there. When my husband came to pick me up, I told him what happened. My husband asked the guy what the problem was and why did he need to yell at me. The guy couldn't even apologize or have a conversation with us; he went to the back room, peeked his head around the corner and told us we weren't allowed to come back and that he was calling the police. I did NOTHING to him or anyone else to deserve such treatment. read more

Nasty place....nasty lady working...so rude...and very bitchy. Machines took my money...I got no refund....lady yelled me and said I didn't no how to use machine.... but when she put money in it didn't work...she said I broke it....she called me a stupid. Then she left and locked us out for 15 minutes while our laundry was inside. read more