We have used Hines Plumbing twice in the several years we have owned our home. First for a toilet/toddler/paper towel incident and most recently for our hot water heater. In both instances, I called around to several places literally just to speak to someone. Hines Plumbing was the ONLY place to answer or call me back in both instances. Hines Plumbing was prompt and came and fixed both our issues very quickly. For our hot water heater, the phone call was placed at 0730AM and by 1230PM, it was fixed, no issues, no worries. Jack performed the work on our house both times. Hines Plumbing is a very professional and courteous organization. They perform quality and reliable work. Going forward, if we should have any other plumbing needs, I'm not even going to bother calling anyone else. Hines Plumbing is locally owned and operated which is our preference for most of our business dealings. If you have plumbing needs, I highly recommend Hines Plumbing! Better Call Jack! read more

I needed 20 feet of pipe cleared going to my septic tank. Called Himes first thing Monday morning and explained to the girl on the phone that the toilet was removed and I just needed the pipe routed to septice tank. She said "prices start at $345... I explained that I had most of the work done and she said a tech would have to look at it before I could get a actual price.. I than asked "according to your web sight quotes in Valparaiso where free correct? She didn't respond once again she stated a tech would have to look at it. I asked a second time. Still no response. Then I went ahead and asked for the tech to come out and she said one would call me... That was Monday as of Friday plumbing is fixed (I did it myself) and I'm still waiting on that call. Wow what service... Their mistake. I'm getting ready to remodel two bathrooms and a kitchen all of which need plumbing relocated. Hines will be the last plumber I'll call. Deceptive and non-responsive read more

My husband and our two children just closed on a house and as it always goes the week we moved in we began having issues with our hot water. Being first time home owners we were worried about this expense! Hines Plumbing put us at ease right way. They were very personable over the phone and accommodating to our hectic schedule. Our repair man came out quickly and was so kind, genuine, honest, and extremely knowledgeable! The job was not rushed at all and we felt every one of our concerns was met and was super affordable. We were treated with the utmost respect. We HIGHLY recommend this company and will definitely be sticking with them from now on. read more

We had a drain leak behind a wall in our laundry room. We called Hines on a friend's recommendation. They were quick to get someone out to us. They had the repair done quickly and were professional throughout the entire process. After the repair was done we discovered the leak was still happening. We called Hines and explained this. Jack promptly came out to investigate and found the problem right away. He repaired it at no extra charge to us. Very professional and caring people. Thank you for the excellent service! read more

The shower floor in our 2nd bathroom had several cracks in the floor. I contacted Jack Hines about replacing the shower. Jack and his crew came in, and completed the job the right way! No shortcuts, no slipshod work. The result is a beautiful shower with a lot of shelves, and a safety handle! Jack and his crew did the drywall work, replaced some baseboard, caulked, sanded and the shower looks fantastic! I cannot be happier with Hines Plumbing in Valparaiso Indiana. Thank you Jack and crew. Mike Spudic read more

We called Hines Plumbing this morning, and by 2 pm my kitchen sink was draining better than has in 33 years!! Thank you Ryker and your partner. Great guys, very reasonable, efficient personable hard workers! Thank You Hines! We've been married 52 years, have never called a plumber, but because of age & bad back we had to. I won't ever hesitate again, I've found a great company . . . HINES!! read more

Jack and Matt & the guys were very good to us. The finished project is high quality work and their attitude is great. I appreciate their help. We had a service line break. They replaced the line, took care of the problem, accommodated our requests, and did their best to save us before going to the costlier next step. Hines is great to work with and I will call them again. read more

I needed some plumbing work done so I could have a new water softener installed. I was able to get an appointment quickly and the price was the same as the quote! Everything went smoothly and these guys even cleaned up after themselves. I highly recommend this firm. And the company is local - that is important to me. Especially a company that gives back to the community. read more

Hines went out of their way to help my mom. Over the years, she has been taken advantage of by many service providers, but Hines has ALWAYS been honest, trustworthy, and reliable. Jack sent out Paul and Scott to help, and they went above and beyond to help her. I am 100% grateful! Thank you, Kristin (and Bonnie, my mother) read more

Hines Plumbing is one of the most reliable and trustworthy companies in Northwest Indiana. I have done business with them many times and continue to refer people to them based on the high quality service and customer satisfaction that is consistently delivered. read more

Hines Plumbing was more cost effective than several other plumbing companies and provided value added and attentive service with detail orientated focus. Professional Service with respectful pricing. I will always use Hines Plumbing and highly recommend them. read more

We needed a hot water heater, I called them for a quote and it was installed less than 3 hours later AND at significantly cheaper cost than another popular plumber in the area. They also used quality parts and equipment. Can't say enough good about these guys. read more

Literally amazing. Installed a new hot and cold valve under my sink, hooked up a cold water line all in an hour. Extremely professional. Do not go anywhere else for any of your plumbing needs, Hines and Sons has you covered. read more

Hines Plumbing has been prompt and very professional each time I have had them come to my home. I know that when I call them their service personnel will provide great service. I have never been disappointed. read more

Proffesional contractors that take pride in their work. I always refer my home inspection clients to Hines Plumbing.

Jack and his team were very responsive, efficient and even friendly!