Classic European hotel with nice rooms and a friendly and helpful staff…read more A good location near the train station and lots of shops and restaurants.

This hotel is located in the Old Town area. The tram stops just a few steps away. It is a short…read morewalk to the train station. The staff is tremendous. The rooms are very clean and the shower is outstanding. They offer free water and Coke Zero 24 hours a day. There is a restaurant attached to the hotel which serves a nice buffet breakfast if you book that option. If noise is an issue for you ask for an inside room. The streets can be loud late into the night. You get what you pay for and the hotel Adler is an excellent hotel for the price.

My friend and I stayed here during our time in Zurich last week and we were not disappointed. The…read moreroom was a great size compared to what we were expecting and the staff was very friendly and helpful. The issues that I had would be the room temperature was too warm and there was not way for us to decrease it any lower. The other issue we had was our room was right over the bar and we heard the noise and music late into the night. The location is perfect to the train station and bus stops and a quick trip from the airport via car.

DO NOT STAY HERE -- PHOTOS ATTACHED…read more Booking dates: June 17-19, 2025 Booked via Expedia in April 2025 Expedia Itinerary #: 73078320239854 We booked this hotel months in advance. Our reservation showed valid right up until we arrived -- after 16 hours of international travel. At check-in, we were told it had been cancelled. We received no notice or communication from the hotel or Expedia. We were exhausted, in a foreign country, and now had no place to stay. Assistant Front Office Manager Pia Commin told us Expedia cancelled it. Based on this, we blamed Expedia. But after returning home, Expedia confirmed the hotel cancelled the booking -- not them. I have screenshots proving this, and they're attached. That means Pia either intentionally or negligently misled us during an extremely vulnerable moment. Worse, she changed her story multiple times: first claiming the cancellation was due to a payment issue the day before, then saying it was cancelled one hour before our arrival. Another staff member said Pia was modifying our booking the night before. Their stories didn't add up. This was not a prepay, it was pay at hotel, there was no payment until we arrived. Either way, still no communication even if true, but it was not true. After 2-3 hours of frantically trying to find another hotel, Pia finally offered one room that had been blocked off due to loud construction noise. It was our only option, so we paid 307 CHF for it. We then had to pay 396 CHF for a second night elsewhere. The construction noise was unbearable, and this experience ruined the start of our trip -- one we had planned for years. We did not escalate on-site because Pia claimed to be the highest supervisor and we didn't want to waste more of our trip fighting. My wife was in tears. This was devastating. After returning home, I contacted Pia's boss, Simon, who said the cancellation happened in April -- and blamed our Expedia upgrade. However, I upgraded on April 17, and Expedia provided a new itinerary confirming the upgraded River Suite. Everything appeared valid on our end. His evidence was a basic spreadsheet with no detail, just showing the original room was cancelled, which it was after the upgraded room. The upgraded room showed valid and confirmed since april to the day we tried to check in. Another hotel employee, Klay Franziska, claimed the hotel didn't cancel -- yet provided no proof, while I provided clear documentation. Klay also encouraged me to leave negative reviews and said he would reply to them -- which says a lot. Simon and Pia may respond to this claiming they "accommodated us," but putting us in a construction-ridden room after hours of stress doesn't excuse dishonesty or the initial mistake. We lost hours, suffered emotionally, and were left completely unsupported by the hotel staff until we were desperate. This wasn't a simple issue -- this was avoidable and inexcusable. I requested a 300 CHF compensation for the distress and additional cost. They refused and blamed Expedia. I've also emailed the Director of Rooms, Lorena Oehninger -- she has said nothing. Summary: Our confirmed booking was wrongly cancelled by the hotel The hotel lied about who cancelled it Gave conflicting reasons Provided a loud, undesirable room only after hours of desperation Caused hours of emotional distress to us when we should have been enjoying our room / trip Refused to accept accountability or compensate fairly This was the worst hotel experience we've ever had, and the only bad one during our Switzerland trip. If you value honesty, customer care, and peace of mind, do not stay here.

This hotel is very close to city center shopping area we stumbled on it after doing some after…read moreshopping. Nice place for lunch!!! We all loved the live music and everything about this place was classy. The waitstaff offered excellent service, I would definitely recommend!!

Just an FYI, hotel is apart of Marriot Bonvoy group now. So the reviews in the past were apart of…read moreSheraton and it seems like since Marriot took over and renovated this hotel is fantastic. The front desk recognized I was a Marriot member right away and for my loyalty, they upgraded me to a bigger room for my 3 night stay. They also provide a welcome drink of your choice when you check in (water, wine, beer, juice). The hotel is less than a 3 minute walk to Lake Zurich. The tram/train station to take you around Zurich are less than an 8 minute walk and you have multiple tram/train station options. Konstantin was a pleasure to work with and always made sure we were taken care of during our trip. Only thing I wish they had was a fitness are, but I was also on vacation. So who really cares about working out during vacation?

Beautiful hotel, beautiful room. Lake and church view, white marble bathroom. Great service, fast…read morecheck in. Room upgrade, early check in and late checkout, free buffet breakfast, center of town. Highly recommend.

Go to The Nest - rooftop bar. Gorgeous views of Lake Zurich…read moreand nearby buildings. Drink options for everyone, food was delish.

Such a wonderful hotel, great location, quiet, clean, easy to get to with public transportation,…read moreand close enough to interesting walk-able places such as old town and Bahnhofstrasse. The staff in the lobby are very welcoming and friendly - Katja and Anna were so helpful in finding us a place to dine where they could accommodate my food allergies. They made a reservation on our behalf at Swiss Chuchi and gave us a path to walk to kill some time until dinner. We were able to explore Zurich's Fraumunster, Grossmunster, and also Lake Zurich. If I return to Zurich, I would definitely stay here again!

Stayed at this hotel a few years a go and don't remember it being this nice. It's definitely not a…read moreFour Points you'd stay at back in the US. Easy and friendly check in, great breakfast (crepes and omelettes made too order) and nice restaurant and lobby. The gym is separately located on the 5th floor and you need a green wrist band to access as a hotel guest. Super nice room with a view of the river.

Awesome team. Industrial vibe since it used to be a brewery. Access to sauna and baths is a huge…read moreplus. Its.not free there's a fee. Buffet.breakfast is adequate. Not near the tourists area so just keep that in mind

Their thermal bath and spa is something to take advantage of while in Zurich. I stopped at B2…read moreBoutique + Spa after being a week in Europe and this was just what I needed to re-cool in the middle of the trip. Everyone is very polite here. You do have to pay to use the lockers (2 francs, given back to you when you leave), for the robes, and towels etc. I do like that once you check in, you get a bracelet that you can scan to utilize the facilities, as well as charge your expenses to - including the cafeteria! My favorite spot had to be the rooftop pool. It's a gorgeous view and very relaxing. I would love to find a place like this back home. Not super crowded on a weekday, and definitely a hit with couples. They do not allow phones here, but I still managed to snap a picture or two of myself on the roof and in the spa. Staff will call you out if they see your phone but there were also plenty of people snapping photos when no one was looking. It does seem pretty invasive in this serene environment, but they can't blame you for wanting to capture the beauty! The thermal baths and the steam rooms smell of lavender and other herbs. It is really a great place to renew your energy! Loved coming here and would definitely come back.

Not bad for the money. Convenient access to the tram that will take you to the downtown area in…read moreabout 8 min. Clean rooms , free wifi , elevator available but we chose to walk up the two flights . There is a grocery store just outside the lobby as well. We did have a room that was facing the main road so by 6am you are hearing the trams , cars and trucks all morning but we didn't have a problem with it. The only issue I had was in my hurry to get out we left a bag with wine (from Italy) and some souvenirs from the week prior. Didn't realize it till we got home. I contacted the hotel who state they found the items and they were at the front desk for pick up. I sent multiple emails asking if they could mail it to my home at my cost. No response to any of the emails. I get it that it might be a bit much to do that but a response would have been nice. So for that my experience was about a 3 star rating. Anyway my fault on leaving the items, but if you are looking for a decent hotel in a very expensive city I would say this hotel is what you are looking for.

This is a cute hotel a bit far from the city center, but it's a 2 minute walk from the tram stop…read more The desk speaks English very well. Tic tacs, maps, and fruit infused water are available in the lobby. I chose this hotel because it's one of the cheapest in Zurich. Not a bad choice for the price. The rooms are modern and clean. Wifi is free. There is a city tax or CHF 2.50/person charged at check out. The main issue my friends and I had was that the bathroom shower is a bit small (typical for European hotels) and that the shower would not drain quickly. We had to turn down the water pressure to avoid flooding and we were left standing in dirty water. I don't think it was just my room since I'm traveling with a group of 6 and each of our rooms had this issue. With that said, I would still recommend this hotel especially if you're in Zurich for a night or two. You do get what you paid for.

Hotel Atlantis Guesthouse is located outside the Zürich's center, so it was very nice and quiet…read more You can get there by the tram, stopping at the stop Triemli. My beau and I made the mistake of trekking up the hill on Panorama Way, and hiking for a good 15 minutes. However, the hotel is easy to get to downhill directly off the tram and cutting through the residential area. The staff is very friendly and speak English well. I was a big fan of this hotel during my stay- clean room and bathroom, comfortable bed, and even a mini fridge & tv! There is also free wifi available. Last but not least, the complimentary breakfast is worth going to; it's loaded with a variety of cheeses & meats, Swiss muesli, yogurt, bread, fruits, eggs, coffee, tea, etc...

Ok place. Not too expensive but also nothing special. Very simple breakfast.read more