Wife went in and was treated like second class citizen shuffled between waiting areas she got…read moreeyelashes done and a massage, they got chemicals in her eye and when she told them it burned and hurt they were unconcerned and offered her a tissue, we went to emergency room she had her eyes flushed and had to get antibiotic eye drops for her damaged cornea, the massage they gave her was not what she booked and was rushed don't bother booking

I booked a couple's massage as a gift for my husband with the intent for both of us to start out…read morerelaxed for a date night. I gave some stars as he had an excellent massage and that was the top priority for me. I did not know the therapists we booked with ahead of time, so had no expectation of the type of message we would receive. His therapist asked us both if we had an area to focus on and we both voiced that our shoulders could use some extra attention. He received this extra attention, so relieved he was heard. My massage was more like a gentle skin rub and very repetitive. There was no focus on a specific muscle. I would not give a poor review based on this as maybe that was her style. My only other critique during the message would have been that she did not communicate much. When directed to turn over onto my stomach the only direction I received was "I am going to lift this thing". I thought this was odd (if it was my first message that would have been confusing and uncomfortable), but I instinctively knew what she meant. Just odd. I thought maybe she was new. We were ready to leave and felt good about the experience for my husband and had no opinion of my own message experience. This is when my opinion changed. As I was walking out of the restroom, I saw the therapist that had just finished my message visibly upset with her hand over her face. Another therapist was rubbing her back and she said " I am just feeling so sick". This is when I became very uncomfortable and left. It was the only time I have ever left a message less relaxed than when I arrived! Needless to say, not the relaxing start to our date night. I couldn't shake the uncomfortable feeling. I called the manager. He said he would speak to her. I have to give credit in that he at least called back and left a voicemail. He did confirm that she was unwell but pulled herself together to take another client. He assured me not to worry that she showed no sign of fever or knowledge of contagious illness to worry about. I would have more respect if this was handled professionally. I feel she should have communicated this prior to the message and left me the decision to opt out or for her to say she was not feeling able to give a suitable message based on how she felt. Instead, she just put me in a position of her going through the motions and after hearing how she felt, I in turn felt bad for her working through that honestly. I should not have been placed in that position. It was very unprofessional for a client to witness. Based on this experience, I don't have trust to return. It's one thing for a message to fall short of a desired expectation, but another to feel like a burden and to be given a poor follow up on an uncomfortable situation that would have been more relaxing if it never happened. Update: I appreciate the response from Dietra, Serenity Owner, acknowledging that my experience was not suitable, as it was not. In fact, the manager's voicemail response indicated that the therapist was lightheaded and nauseous during. Again, I stand by that a professional approach with client experience in mind would have been to communicate that she was unwell, regardless of what, and a poor experience for all avoided.

My experience here was before The Pandemic, so I'm not sure of their policies now! I went here for…read morewaxing services, and I was pleased with the service. I had not gotten much waxing before, and the aesthetician talked me through the process. She did a great job making me comfortable, and with the service. The store has nice private rooms for the service and the lobby/waiting area is very clean and styled. They got my appointments booked over the phone and were able to accommodate my wild schedule. I would recommend if you are looking for a local spa for grooming or massage services!

This is such an amazing day spa, you can definitely feel the good energy and intention behind the…read moreservices. You can feel how passionate Valerie is about massage therapy and that comes across in how she approaches her services. I've received the tension relief headache massage before and it was amazing. I felt so relaxed... if you are looking for a focus on headache relief, tension in the neck/scalp area/TMJ, then this is definitely the service to try. I want to go back to try a facial out as it seems that they use a lot of natural (if not all) products and higher end products.

Love going there. Sandy spoor does an awesome job. On my daughter and my hair she is great stylist…read moreshe is best. She works with people with heavy and curly hair people she dose great job. I highly recommend using her.

While I may not have had a chance to go into the salon, I have been on their Facebook for quite a…read morewhile now and i love how interactive they are with their clients and potential clients. They answer questions you may have, while also doing fun little promotions to make you think about them. They are a salon i will definitely be checking out in the near future.

Extremely well run business. They are friendly, almost always running on time and clean. You can…read moremake appointments online and that's a plus! Heip is my nail specialist and he does an awesome job. I have never had a nail crack or have the acrylic separate from my natural nail. He is meticulous, quiet but friendly! Do yourself a favor and visit this salon.

Had a great experience!! They got me in same day for a mani-pedi. Everyone was so friendly and kind…read moreand greeted many customers by name. The atmosphere was clean and relaxing but felt homey in the best way. My nail tech worked extra hard to make sure my mani-pedi was great and even helped me get my nail set vision perfect. Will gladly come back when in town!

Maluhia Massage provides a relaxing environment with a great professional message. You have to…read moregive them try!

From the owner: Located in Toledo, I am a therapist that really cares about your health and wellbeing. With a…read morevariety of massage modalities I am able to find a technique specifically for you.

Recently, I drove to Ohio from Michigan to get a massage from Linzi. I have gotten a few while she…read morelived in Michigan. I was diagnosed with neuropathy in my left leg and also had a burning pain in one spot on the side of my calf. I had Linzi give me a therapeutic massage and also a stretching session. By the end of my session, my neuropathy tingling and spasms had stopped. she worked the muscle in my calf to loosen it up, it took a while, but she got it to loosen up. when I left , there was no tingling or numbness from the neuropathy and the burning pain had stopped. I told her I would let her know if it worked by letting her know when it returned. its 2 days later and the neuropathy pain has not come back! I recommend her for helping get rid of that constant feeling like you are going to get a cramp to you all. the doctors all said I have to just live with it and take nerve blockers. She has proven them wrong! If you have that nerve pain, even just one day painless is a blessing. I am going to be making regular visits to Ohio now that I know her hands can help me. Cross your fingers for me to hope it lasts a while for me. Thank you Linzi.

From the owner: At Wellness Massage, our specialty is massage for pain relief. We take the time to get to know our…read moreclients' goals. Expect to have a massage tailored to your specific problem areas and leave feeling tuned up. Or, just come to zone out for an hour of relaxation massage.

Extremely expensive for what I had done. Plus a fresh out of cosmetology school did the shampooing…read more& much of the blowout & style. Wouldn't accept a $50.00 gift card because they said that it had expired. Service with tips for 2 people, & my final cost was close to $200' for a cut & color.

I was new in town, trying to find a hairdresser that I would like. I went in to get magenta ombre…read moreput in my hair and the stylist said she knew how to do it. Let's just say she did not, she completely fried my hair, she didn't even rinse the dye out. Not only that it wasn't magenta, she said she didn't have it so she tried to mix the color. I ended up with purple. they said they talk to a manager and get back to me. When they got back to me, they offered me an appointment with more experienced stylus. I went in. She tried to fix it. She couldn't. She said there was nothing she could do and she was sorry, but she didn't feel comfortable putting any more chemicals on my hair . Keep in mind I'd already paid several hundred dollars for this process. I was told a manager would get back to me they never did. i'm sure for simple styles and haircuts or color. They're probably great. But if you can't do the fun colors, just tell a customer that upfront and don't lie to them. These hairstylist had no idea how to do an ombre. The first girl actually left blotches of white in my hair from the bleach. My husband who never notices my hair actually said to me on vacation why are there big spots of white in your hair.

Always friendly. Love the attention to detail. Definitely priced right! Very relaxing and calm in…read morethere.

They give the best pedicures here for a good price. They do a good job and take their time. I…read morerecommend this place to anyone wanting a pedicure!

Best place to get a massage. Snatched the knots right out of my neck. Lola has some of the best…read moretechniques.

Available appointments are few and far between. It is impossible to stay with same masseur without…read morehaving 6-8 weeks between appointments. Main reason I am giving this establishment a one star is their cancelation policy. The cancelation policy requires minimum 12 day delay after the customer has verbally requested termination of contract. This means that the business can charge your card for monthly membership 12 or more days after you requested the termination. You are required to agree to these terms in writing before they will permit you to terminate your contract. This is simply an unethical money grab. KEEP YOUR MONEY LOCAL!

Tina did good she is good at her job I will be coming back soon me and my wife had a good timeread more

It's Chinese style massage. The lady is nice but she only speaks limited English. The massage is…read morepretty good and the knots on my shoulder area were all gone after the massage. I felt much better with my neck as well.