Folks, whatever you do, do not rent from these people. I normally don't write reviews but I just could not go without writing a review on HOBO LIMO. They have facilities in the Bay Area and Sacramento so if you see Hobo Limosine, it is all the same company. Look at the reviews....they are ALL very bad except for one of the reviews!! I have used these guys twice now so I think I am qualified to give the review I am about to give. We used them a year and a half ago for a 50th birthday party. When the limo showed up, it was old and beat up. That was really not a big deal but when we got in the limo, it was sticky and very dirty. Booze had been spilled everywhere and they had not wiped it up.We told the driver who said he hadn't checked it out because the driver who drops it off the night before is supposed to clean it. He didn't offer to clean it so we went inside and got a towel and cleaned it ourselves. Then, there is a mirror on the ceiling of the limo and lipstick was all over it. We wiped that off, too. The worst part was somebody had obviously used illegal substances in it as well as there was residue everywhere. I don't know about you but I don't want to be busted for doing something I didn't do so we cleaned that up as well. When we spoke to the owner about this just after the ride, he offered to take $200 off of the ride, which was a pretty cool gesture so I got over it and decided I would give them another chance if the opportunity came up again. So, it was my sister's 50th birthday and I called them about six weeks before her birthday and asked for a quote. They quoted a price and I agreed to the price and they took a $100 deposit from me. When I got the quote, it was $20 more an hour than they had quoted over the phone so I called to cancel the reservation. I thought, oh no, here we go again. When I called them back though, they fixed the quote and I kept the reservation. The day before my sister's birthday, I called them to confirm the reservation and they told me that they had subcontracted my reservation to another limo service called STARLIGHT LIMOSINE I told them that I wasn't happy with this but it was the day before my event and I had no choice but to keep the reservation. On the day of the reservation, the limo shows up and it is crashed in in the front and crashed in in the back. I had 11 women waiting to get inside and I had no choice but to get the girls in it. We had no other ride. The limo didn't look great but again, we had no choice but to take it. The driver told us that the driver who had the limo the night before had crashed it and he hadn't realized it until it was too late. Unlikely story, but we had to move on down the road or we would lose $500 worth of deposits at t wineries we were visiting in Napa. When we got in the limo, it was pretty hot so we asked the driver to crank up the air conditioning. He said it was up as far as it would go. About an hour into the ride, he admitted that the air didn't work. This was a bit of a problem since it was 112 degrees in Napa that day. We told the driver over and over that it was miserably hot in the back of the limo but there was nothing he could do. I had three girls getting sick in the car because it was so hot. About 4 pm, he tried to call STARLITE LIMOSINE and get another car but there was nothing available. The driver and the owner of STARLITE LIMO were arguing over the phone about who's fault this was while we are all dying of heat stroke. We made it back alive but when I tried to call HOBO LIMOSINE and tell them what happened, they said it was not their problem because they subcontrated out with STARLITE. I, of course, told them that THAT was not MY problem. I didn't ask for them to contract the ride out. They then told me that they did my a favor by getting STARLITE to take the reservation. That's when I lost it. If they couldn't handle the business, they should have told me. They then said they tried to call me and let me know that they would be switching the contract, but that was a total lie. I have my phone with me 24/7 because I am a salesperson and nobody called me. So, then I tried calling Starlight and they just said "too bad, so sad, about your experience" and refused to do anything. I paid $700 for this ride. I could have paid somebody else who had a working limo $700 to drive us around but didn't get the chance to do this. At this point, neither Starlight nor Hobo Limo will do anything about this. They keep blaming this on each other. This is not right and it's not legal. They will be finding that out very soon. DO NOT USE STARLIGHT AND DO NOT USE HOBO LIMOSINE!!!!!!!! They are cheats and liars and their cars are JUNK. They look like crap on the outside and they will try to rip you off every chance they get. PLEASE, PLEASE, PLEASE, pay attention to this review. These companies are awful!!!!! read more