Only 1 star because I can't give zero!! Absolutely shameful service from rude staff. I do not…read morerecommended spending your hard earned dollars here. The experience gets much worse if you need to return something. They need some serious customer service training ASAP!!!

The Buy and Sell Trading is a funky stop on your bathing hunting travels. They have military,…read moregold, musical instruments and an array of collectibles. There's not a lot of turnaround to the stock, so it may be a few months before you see something that's on your collectible list. Staff is friendly and chatty.

My kids have shopped there quite a few times. I went before Christmas and purchased a DVD complete…read moreseries. The lady said she checked and counted all the discs. I trusted her... big mistake. I did not check all the discs and I managed to loose the receipt...my mistake. Set is missing 2 discs. Went back, she remembered me. She was agreeable to getting the discs for me. She said she'd call in a week. It's been 2. I called to check up and she still does not have the discs. I mentioned I was almost at Season 10 (2 discs missing) and that if she is not able to get them, then I would like a refund at least for the cost of me buying season 10 on Amazon (2 day delivery, $15.00). Mid sentence she said no refund and hung up on me. As the old saying goes...buyer beware and be smarter than I was. This place, this owner, lacks integrity and has proven that, no matter where you live or how old they are, these kind of people will always exist. You have now lost 4 customers within my household and I will make sure to share my story with the many people I know in Orillia and elsewhere. Good job on your customer service skills and using your judgement and mathematical skills at losing, at most $15.00 by getting the disks for me, new or used. Hopefully, a few people will read this review and stay clear of such an establishment. Price of season 10 on Amazon, $15.00. Cost of integrity...priceless. Elizabeth Power

I purchased a used Play Station 2 from this business yesterday. I was given a receipt for my…read morepurchase and told that I had 30 days to return it for an exchange if there was a problem with it. I brought it home and my excited children hooked it up to play it. ( I am a single disabled parent living on a fixed income so things like video games are a luxury). After 10 mins or so, the sound stopped working and the system itself kept resetting. This morning, when the store opened at 11am, my children and I went to exchange the faulty game console. The man who owned the store took the faulty console and my reciept. He returned a minute later and told me the serial # on the reciept and the serial # on the unit did not match. I explained to him that he must have made a mistake when entering the serial number because I was just there the evening before and bought it. We have no other PS2 video game systems in the house for me to have grabbed the wrong console or anything. He openly accused me of being a theif and a liar right in front of my kids and other customers in the store. He did exchange the unit but refused to give me back my reciept and kicked me and my kids out the the store.The replacement unit he gave me DOES NOT WORK. I can't return it or get my money back. Not only did he keep my receipt, but told me he's charge me with trespassing if I ever came into his store again. Upon looking into his business, I have discovered from blogs and consumer review sites that this seems to be common practice for this particular store. The owner/manager purposely records the wrong serial numbers of the used products he sells and them refuses to exchange them. He seems to only do this with items he knows are defective. My character has been defamed as well as my credibility in front of my children. I am a very honest person who won't even consider trying to pull a stunt like what he accused me of....trying to return a system not sold by him. I have been accused of fraud, thievery, and being a liar openly and publically. This is dishonest business practices and horrible service.

From the owner: At Video Time you will find new to old video games/systems/movies and collector items. We have been…read moreserving the Barrie area for just under 30 years! We buy and sell movies/games/systems and more.

this was my third time coming back first time I bought a camera no issues amazing help Then I went…read morea month ago to sell my iPad was hold it wad too old it still worked waste of my time this time I went to sell my beats headset in mint cont took one look said again !!!! nothing wrong with them only reason it had a cord I'm never going to come back after this I would even tell anyone to shop here staff are the worst ever I could run around better then how I was treated Never again shame on you all for poor customer service

I brought in a previous engagement ring, and I walked out with double what my ex paid for it years…read moreago!