I stayed with a fairly large party at this hotel. The morning that we left, some of my party had packed their bags and left them in their room while they went to breakfast. When one person returned to her room, she felt something beneath the covers of her freshly made bed. It was her laptop which had been packed in her suitcase. Her bed was made, but the other bed was not. She did not report this to the rest of us, thinking that it was just a strange thing. When my party arrived at our next destination, another person realized that 260 euros had been taken from her purse (left in her room) while she had been at breakfast. Putting two and two together, we realized that one person had been robbed while at breakfast and the other almost had her laptop stolen. On our return to Berlin, we were told that multiple robberies had occurred on that floor when we were there by one of the staff who was then fired. I complained to the front desk person that if a staff member stole the money, then the management should give it back, but we didn't get a penny reimbursed. BTW, there are no safes in the rooms, but I wouldn't trust them in that place anyway. Also, a reviewer on another site says that their bags had been gone through, too. Note: There is an "Asian massage" place two doors from the hotel and another across the street. Yuck. read more