Very pleasant. The staff was amazing. Food was excellent…read more Stayed here as part of a tour and was impressed. The location is great overlooking the water. Dinner and breakfast was delicious,

Great location quayside with water sports at the front door and the city center and train stations…read morejust minutes walk away. Purchase the breakfast for a huge breakfast spread with both self serve and menus items to choose from. Rooms are spacious with floor to ceiling views of the waterfront. We were surprised by a wall of storage cabinets and a huge tub to soak in plus a bonus spa on site! We will be staying here on our return visit.

Hotel was great and was in the perfect location. Great breakfast and bar for food and drinks. The…read morestaff was AMAZING. Luke and Alekoundra were absolutely the best and made us feel like family and want to return. Staff offers great advice on locations and local eateries. Rooms were clean and parking was convenient and cheap. I defintley recommend.

Our entire stay was very smooth including parking, check in, room conditions, cleanliness, etc…read more They also had a wide breakfast buffet (flavors as you'd expect at an average hotel). Grocery store is right across the street and the main strip of restaurants are just a few blocks away. Pro tip: don't book the 2 bed rooms as they are each literally twin sized each meant for a single person (not 2 queen beds you get in the US)

The Brasserie on the first floor is a good place to head for lunch after visiting the V&A,…read moreespecially if their cafe is busy. The prices here are no worse and the food is almost certainly better. I had butternut squash and chestnut soup, followed by roast cauliflower mains. Both delicious. I could have done without the piper outside who was welcoming guests to a wedding reception, but fortunately he didn't play for too long.

The staff here are an absolute credit to the brand and are simply amazing! I cannot remember the…read morelast time I received such excellent customer service. The room was well made and had a good mini bar and snacks. There is also a decent menu for room service if you don't want to venture down to the brasserie. Even on Christmas Day they managed to serve bangers and mash to the room!! The bar staff and mixologists were blinking brilliant and I had one too many in the end, as they were just so yummy, and willing to try various and random changes to come up with variants of classic favourites. The bed was lush and a really good size. I would 100% stay here again. The only reason not 5* is due to some decor issues in the room, but was very nearly a 5!

Very convention location. Unfortunately our room while fine had no wi-fi. We had to take our…read moredevices to the lobby to get connected. Since we are overseas visitors we really needed the Wi-Fi since we did not have any phone service. When I asked about it they gave me an upgrade to their paid service, which still didn't work. Staff was very considerate and helpful though they could not fix the problem and did not offer a discount for our inconvenience.

2 June 2019 review. We had a terrible experience after our visit to Beefeater Dundee. We will…read morenever eat there again. The food was good, but Whitbread group that run the Beefeater have appointed some cowboy carpark attendants (LPS). Beefeater staff forgot to give us any carpark coupon, and the carpark does not have any appropriate signage. Beefeater staff send us a photo of one sign obscured in a tree. our complaint has been all the way to the top of Whitbread, Ms Alison Brittain CEO no less. They refused to provide CCTV or and other evidence requested. What is worse, as well as LPS cowboys harassing fake PCN notice charging us, our hire-car company has charged us £84 for the LPS letters they received. A terrible experience, we will never visit again. The management's attitude including Ms Brittain is complacent and arrogant to customers.

I didn't know this was what Dundee needed, but it is…read more I came here with my sister-in-law for brunch and totally fell in love with it. It's a boutique hotel which I imagine is great to stay in. They also keep pretty busy serving breakfast, lunch and dinner to Dundonians. It's a beautiful example of the Scottish baronial style with a sympathetic update by the current owners. The ceilings inside are stunning, with roses all around the edges. I would love to wake up to that! The gardens are small but very attractive and quiet as the house is set back from the main road down a posh drive (with a groundsman raking the gravel at the end!). The outdoor seating looked lovely but too sunny for my ginger tinted sister-in-law. I had Eggs Benedict which was really tasty and I enjoyed every mouthful. It came in at a reasonable £5.50. My sister-in-law had a pain au chocolat with a white coffee, both of which she enjoyed. The lunch and dinner menus also looked very tempting. I liked the local suppliers map on the front. The dining room is decorated charmingly with floating teapots, an old set of scales for the tips and cute wallpaper with trees. The only thing I didn't love was 2 carefully distressed wooden boards with twee statements about hearts and home, I don't get why these are so popular right now! The service was very friendly and welcoming. Payment is at the door of the dining room, for brunch anyway. There's a drawing room with a bar across the way but sadly it was too early to sample from the Scottish gin menu. There's another rustic looking gin bar outside too which I'm sure would be lovely in the evening. In fact this would be the perfect place for a small wedding and I think I saw a small wedding bower outside, it was laid on the grass though. Another thing I liked was the vegetable vending machine outside with strawberries for £2 and a dozen eggs for £1.10. Potatoes and greens also spotted. I've never seen one of these before so I was intrigued. Anyway I loved it. I'll go back everytime I'm in Dundee hopefully.

The property is beautiful, nicely restored, and clean. Staff is welcoming, very helpful and…read moreprofessional. The beds are very comfortable; the evening was quiet. Grounds are beautiful. Breakfast was tasty and fresh. Room rates were very reasonable.

Not a very pleasant experience. Housekeeping was terrible. If they came they left trash on the…read morefloor didn't sweep. Sheets were never changed once in the 15 days we were there. Beds were made by just throwing the duvet on top. Trash was left multiple times and one occasion we tried to give our trash to them and they refused to take it. The guy that worked our floor wouldn't even acknowledge you if you said morning. Then there was the parking. It was a sketchy parking garage that was a five min walk that they gave you a 25% discount for. I spent a fortune parking in that garage. You couldn't eat breakfast at your own hotel without a reservation which I understand in a restaurant but they should accommodate their own guests. Plus the restaurant was only open 4 hrs a day the last few days we were there. Pay a little more a stay somewhere else, you'll be happy you did.

I stayed here with my husband and in-laws for 3 nights this month when we were golfing at several…read moreof the St. Andrews courses. It's about 40 minutes away from St. Andrews, but it's the closest Hilton and we were using points. The beautiful, old mansion that is featured on the website is an overly-flattering view of this hotel. That building is where the restaurant and bar are located, but the actual rooms are in an attached, 2-story stucco building that is lackluster at best. The gardens behind the hotel are very lovely on a nice day, however. The rooms themselves are fine. Nothing fancy but completely comfortable, and we weren't spending much time here. We had a king bed room that was in reality just two twins pushed together, which makes for very uncomfortable snuggling as you can feel the seam in your back. The room was small, but not the smallest I've experienced in Europe. BYO shampoo and conditioner--the stuff offered by the hotel is not good. One big complaint is that this sits adjacent to a major road, and you can hear cars on the highway at all hours of the day and night. The bar area is nice for a drink after a long day. The breakfast buffet is ample but not very tasty--low brow execution of Scottish favorites like haggis, blood pudding, eggs (very clearly powdered eggs!), beans and potato scones. The one way they over-deliver is the staff. Everyone was incredibly nice and accomodating. I wouldn't rush to stay here again, but it wasn't terrible.

We stayed here 1 night on a tour. The room was hot, there was zero ventilation and no way to open…read morethe window as it opened onto a kitchen exit of some kind so people could have come right in. The room was not maintained well and the bed sheets were dirty - not people dirty, but it looked like someone dropped a pen in the wash. Best part though was the shower - good, strong hot water. Too bad the bathroom fan was on its last legs and couldn't take the steam away. If it were only the room, I would actually come back here. It was all tolerable. However, the restaurant service was awful. It was like a scene out of Fawlty Towers. I witnessed the maître d yelling at a customer who had misunderstood the waiter. And when one of our tour members called him on it, another wait staff joined in to tell her off. To say there was any semblance of customer service on the two meals we had here would be a stretch. The faux maze outside the restaurant could only be used as an excuse to get out of the place fast so you didn't have to tolerate the staff attitude. For this reason, we have crossed this off our "go back to" list for sure.