We are locals and own a home in Kitty Hawk. We frequent this shop to get high quality fresh dog food. We came in to buy a new brand since they didn't carry our regular brand. My dog loved the A Pup Above. My husband got there around 9:40am and the doors were already open. The staff member was nice and rang up our $80+ purchase. The next week I walked into the store same time same products. This time, a different staff member told me that they did not open for 15 minutes. She told me to put all my products back. No offer to hold them, no offer to sell me the $80 worth of products. I even had cookies in a "bag your cookies" package. She told me to put everything back. I don't know why she would treat me this way when just the week prior the other staff member was happy to sell my husband the products. I don't want to assume that it's because i was "ethnic" BUT why would you deny selling me products. As I returned the merchandise, there was no apology for asking me to come in 15 minutes. There was no offer to help me put the products back. She just stood there staring at me while I put everything back. I ended up buying my products directly from the manufacturer who also gave me a discount. I don't recommend shopping here unless you are sure they will sell to you. read more

I'm not one for sharing reviews but unfortunately the lady who worked the day we went to get dog food on Sat, July 17, 2021 was very rude and discriminated towards us which is something I can not ignore. My husband and I entered the store without masks. We did not see the small green note on the front door saying they required masks. We entered, got the food, stood at the register counter and petted the store cat while she rang up another customer. She obviously saw that we did not have masks on from the moment she made eye contact with us upon entering the store and while we stood in front of her at the counter, but after she finished ringing up the other customer, the customer was walking out of the store and he made a comment about wanting to hurry up to get home to watch the Trump rally. My husband and I laughed and I simply replied back to him saying that I didn't know Trump had a rally that day and I asked him were it was being held. Then immediately the woman working said in a very derogatory and rude tone, "WE DON'T TALK POLITICS IN THIS STORE!". First of all, we were not "talking politics". It was a very quick few sentence conversation about the rally being on and where it was being held, THAT WAS IT! Her remark and ignorant tone totally caught us off-guard. My husband immediately left the store as he did not want to continue with our purchase, then she quickly looks at me and in her continued rude and derogatory tone she asks me, "ARE YOU VACCINATED???". I made a curt reply and answered her, which I should have just ignored, then she starts to argue with me. The discrimination part is due to the fact that she only asked me about being vaccinated and not wearing a mask AFTER the brief conversation with the other customer mentioning Trump. She saw us walk in without masks on and we stood in front of her at the counter for a few minutes. She saw that we didn't have masks on yet she never said anything to us until after Trump's name was mentioned. It was quite obvious by her quick frustration and ignorant demeanor what prompted her rude attitude and questioning towards me. There is no denying it. I started to argue back but then I just wanted to get my dogs their food and get out of there. We were on vacation and purposely did not pack dog food since we knew we could get it there, otherwise I would have walked out without giving her my business. I don't care what political party you support, this type of ignorant attitude, unnecessary questioning and rudeness was ridiculous and uncalled for. This is not how you treat customers. It's unfortunate! When we return to the OBX we will be sure to never give them our business again! I have a feeling that she may have also lost future business from the other customer too. read more

Great Shop! Everyone was very helpful! The selection of treats was wonderful and my dog enjoyed having them. It's a plus that they are natural. read more

This is a high-quality pet shop. They have top brands to give ur dog a healthy, happy life. Great variety of supplements and treats. Store cat was such a sweetie. read more

Love this place. We have been living down in the Outer Banks for the past 6 weeks and take our dog every week for day care. The people who work here are attentive and our puppy always has the best time. They also have a really great selection of treats and dog food! read more

My name is Pam from Buffalo, NY, I have been a customer for over a decade, Deb's Holistic Pet Shop is a blessing. She has the best advice if you have a problem with your dog or cat's health, she will give you honest wholesome ideas. Her shop has many unique things so your pets will get a special gift from her Boutique. I've been vacationing many years in OBX, and I always stop here for my one of a kind dog collars, treats, food and people apparel. xoxo.. The doggie day care and grooming are top notch too! read more

One of my favorite pet shops on the OBX. I stop here every year to get some of their lovely hand-made catnip toys as an apology present for my cat I have to leave behind. Theo is a gem, so make sure you stop by and see him! read more

So happy I found this store! We had our new puppy with us at the beach today (a few hours away from home) and our dog was hungry. She has never really liked the food we were given we got her. So, I stopped in to check the store out and see if they had a good natural puppy food. The owner was very nice and extremely helpful. She gave me a few sample packs for my hungry puppy (who went to town on her choice of food) and she was very helpful in finding a good chew toy. I was very pleased and will return the next time I am in town. She also advised me the groomer next door is excellent. So, next time I'll try her too! Happy customer! read more

A great store! They have a large selection of toys and dog food. We will be visiting there every time we are in the OuterBanks!

Wonderful store. Deborah helped me find Dr. Logan Botzman, who has a mobile veterinary clinic, and it has been a godsend. Thank you, thank you. read more

Took my girls here for grooming today and Katrina did a great job. Nice little pet supply store.

We absolutely love this holistic pet shop....as does our Lhasa, Marlow. The staff is very friendly and customer focused. They will answer your questions and give you examples of some options available. The products being sold are healthy and safe for our pets. Katrina, the pet groomer is wonderful! Her love for your pet is evident from the very onset. Katrina takes her time and does an exceptional job of making Marlow adorable. He (Marlow) leaves there feeling like he is King of all dogs. read more

There is simply not a nicer, safer, more fun environment for a dog in day care, especially in summer! The owner, Deborah, and her staff are meticulously careful about screening (lots of paperwork- shot records, dog profile, trainer evaluation to determine compatability) and insure that each dog is properly pampered. Dogs are supervised during doggie day care with wading pools, a sandbox for digging, indoor and outdoor facilities so rain or shine, a good time is sure to be had. One of best services is "Barking Parking"; we left our dog for 3hrs upon arrival at KDH, our hotel room wasn't ready so we had lunch and brief beach visit before unpacking, setting up the crate in the room. Our dog, Cooper, was the only one there on a Sunday; we felt great he could be out of the heat and taken care of so well while we handled logistics. Holistic Pet Shop also has a complete supply of pet related needs including food, toys and of course, treats! We have found new canine loving friends and definitely will be back next year! read more