I kept getting charged after returning a rental. They didn't even bother to tell me that a piece of the instrument was missing or, that it had not been marked as unreturned. Turns out, it was not missing. They just never said anything. Worse, they didn't even say why or take any accountability. That was the most maddening part. I do not recommend this place. read more

They don't need my yelp endorsement by any means, since most people I know, even students only remotely dedicated to playing their instruments, are clued in on how much more dependable and reasonably priced (than certain other places) this shop is for instrument repair. Word travels pretty fast in a small and well-connected music community. But if you're still going elsewhere with an instrument you own and you're not renting anymore, come here instead! read more

I've used this shop for brass instrument repair. They are definitely skilled at repair work. They do good, clean work and generally get it done in a few days. They are reliable and their prices seem fair. read more

This shop is professional, honest, and kind. I purchased a flute for my 7 year old daughter. When we arrived home she had a melt down and decided it was not the instrument for her. I phoned and spoke with Josh. Not only did they take my return but the owner did not charge me any processing fees. I highly recommend this store to anyone looking to purchase or rent an instrument. read more

Jim Germann has got to be the best on the east coast in woodwind repair. I brought my clarinet to four different shops in 3 different states, and apparently no one could fix it -Each time, it came back with the same problems. Jim looked it over and figured out the problem in a couple of minutes. I had my horn back the same day, better than new and with a price tag half of what I paid the other hacks. I'm never trusting my instruments to anyone else! Don't be fooled by the horrible website. If you play a woodwind instrument, you have to take it to Jim Germann. read more

Don Hollis runs this business with Jim Germann and they do an excellent job. I highly recommend them even though I take my cello to a string shop. Don keeps my instrument cases in great shape. read more

We recently took my daughter's flute in for repair, and it came back sounding better than it ever has! And it was easier to put together, too. They did a fantastic job with it - and quickly! Josh was also extremely helpful (without being in the way) while my daughter tried out various flutes for an upgrade. It's really only a fluke we didn't end up with an Azumi 3000, since they are the best sounding new flute in that price range. We will definitely be bringing her flutes/piccolo back for any needed adjustments and highly recommend trying out their stock if you're in the market for a new (to you) instrument. As I said, the Azumi 3000 is amazing, and they also have many great used instruments available in various price ranges. As far as prices are concerned, the repair was extremely reasonable, and the prices on the instruments my daughter tried were very much in line with the lowest internet prices I found. I would much rather purchase the exact instrument that was tested than get one shipped from a shelf somewhere. read more