The product and customer service in the Lake Forest store is fantastic. My 8 year old husky has a…read moresensitive stomach. It has been hard to find food she can handle. The sales woman in the store, Cienna, is very knowledgeable about the food and dogs in general. She worked with us to find one of the options that does not upset our dog's stomach. Our dog has much more energy since starting the food. We visit the store daily when we take our dog for walks. She loves visiting with Cienna and sampling some treats.

I have voiced a concern before about the packaging of this product just chicken treats and how At…read morethe end third of each bag, the just chicken is crushed. At $60 a bag, they need better packaging. Another concern I just realized ( and NO ONE) mentioned this---the just chicken treats have to be refrigerated after opening. They have samples in the store that are not refrigerated and unless you read the fine print( which I did after the third bag,)--says in bold letters to do so. What happens when you do not refrigerate? Are you handing out spoiled samples? This is a quality issue.

We like the selection of treats and toys. What we don't like is the constant pushing of the…read moreemployees to "look at the sales flyer" and even when we say "no" and "we don't need help" the employee continues to tell me about the specials. Just stop! I don't need anything! I want to shop for what I need without being bothered to buy something because it's on sale. Honestly it makes me want to visit other pet stores instead.

I love this local business. I actually have a reoccurring delivery for my dog food for my 3 dogs so…read moreI don't have to schlep these massive bags everywhere. Like clockwork - they deliver right to my door. I also enjoy popping in for special treats for the dogs or when I find I need something quickly. Today we needed skunk shampoo! Yes, they even carry skunk shampoo. Talk about needing something immediately.

The name is so cute. I really like they have a lot of off beat and more holistic brands like Fromm…read moreand organic type items. There's a ton of raw food if that's your vibe. Also, they seem to often run sales and events. The staff is really welcoming and friendly and willing to answer any questions. The toys are so cute and original. There really is nothing as pure as giving a pupper a new toy and seeing them play. If you're a dog or cat....or have one or more in your life this place is worth a bop!

Love this store. The staff is very knowledgeable and helpful about their pet food lines. This is…read moreextremely helpful in dealing with allergies. My dogs look forward to their regular visits with the staff. They truly love animals and care about their customers. Can't say enough good things about this location.

Puuurrrrreeeeze take me here? This store is stocked up with…read morehealthy snacks for felix or fido. From Bonita flakes to kong balls, this is like a posh pet pampering store. They have loads of healthy pet treats, organic pet shampoos, mutt mitts, kitty tapas, bulk dog oven-baked biscuits, raw frozen beef bones, and more. There's also your basic (and fancy) grooming tools and puppy coats. Your bird will love you too, if you come home with some golden millet spray, or activity toy by calypso creations. All in all, a good one stop shop for your everyday and your gift needs for the furry and feathered breeds.

Debbie is great to do business with and carries a great selection. I highly recommend this store…read moreand wouldn't think to go anywhere else

Super friendly staff and a small but well curated selection of pet supplies - especially nice for a…read morelittle gift, which they'll package prettily with colored tissue so it's ready to go! Small washing station and dog daycare is downstairs. Prices were fair for what they were offering.

I have so much to say about this place. Ill start with Dr. Desa. He is kind, compassionate,…read moreincredibly brilliant, and runs a clean, modern, thorough hospital that us humans can only dream of. He was there until the end of my dog's life. He made sure my pup had the right meds so that he would not suffer. I am eternally grateful for Dr. Desa, Pets4Life and the staff. Amanda could not have been kinder or more thorough. The front desk people are also terrific. I chose this hospital because it is local. Once my dog was a patient, I knew I made the right choice. They answer the phone, they make time to see patients, they are thorough and the place is so clean. The practice has all the updates in technology. I am forever grateful. Thank you. Marci Kulbak

This place is awesome! I came here to find some things for my dog's birthday and stumbled upon many…read morenice things for him! I absolutely loved the variety of items they have for dogs and other animals. They even had some spacious areas for dog washing and grooming. I thought the Appreciation Station they had was very cute as well. This would honestly be such a regular place for me to visit if I still lived in the area.

The staff here are super nice. They're very helpful and accommodating and know the products that…read morethey sell. Their price are fair as well. Have had nothing but great experience shopping for my dog here. Highly recommended!!

Interesting experience and the staff did not seem happy to help us. The staff kept walking away…read morefrom us when we were asking for help.

As I was visiting my Dad in Libertyville, I decided to take my Golden Retriever to the grooming…read moresalon to get a pawdicure as she was in need. The folks at this location are very professional, friendly and did an awesome job on my dogs Grinchy toes!! lol A great group of groomers. Great location!! A+

They have a small selection of dogs, birds, and fish for sale. They also have quiet an extensive…read moreselection of animal clothes and toys. FUn place to visit. They also have a 50-70 year old Tortoise there.

One of my favorite memories quickly became one of the worst…read more Early in August I finally make the decision to get a pup. Fell in love with one online (who had siblings) and went in for a visit. Valerie was awesome. Super friendly, helpful (even when I called ahead to ask a few questions) and I fell in love with a great 2.5 month old lab mix. She helps me pick out all the necessities, helps me find a great deal on a kennel. Whole nine yards. Whoot whoot! Fast forward a week and a half and I realize I work too much to give this little pup the life he deserves. After two days of crying and deliberating with friends and family, I decide it will be better for him to find a home with a few more folks in it or one that has someone who is home more. Broke my heart to even have to consider, but I check the Anti Cruelty contract (which Valerie signed) and confirm within 30 days I am allowed to bring the pup back if it isn't a fit. So sad to see the pup go, but I know I can't give him the life he deserves. I show up today with full on tears, sunglasses & my pup and Valerie happens to be working. After taking care of another client, she tells me I cannot return him there, I have to take him downtown to the Anti Cruelty Society (which the contract that we both signed does not state). She also says, in a less than friendly and conversational tone, that if she does take him (even though she just said she couldn't) he will have to be quarantined in a very small cage for 2 days until someone from downtown can come and get him because he can't get the other dogs sick. At this point I share that when I got him, he had giarda and needed meds, so since the meds were done, it was a good idae to quarantine him so he did not pick up another virus. She then states that I will not get any refund on the adoption fee (even though the contract states otherwise) if I return him to her. Another group approaches the register, and then she announces that I will be placed on a No Adopt List FOR LIFE (yes, that was yelled, while others were staring) because I returned the dog. I had nothing to say at that point, but afterwards realized... would they really refuse someone from adopting a pet if the pet wasn't the right fit for them? Isn't that the responsible thing to do vs letting him loose or giving him to a family that wasn't able to care for him? We then get to the point where I simply ask for the address downtown. She says they will only give me half my adoption fee back but that might be a better deal for me since I wasn't keeping him. I mention that's not how I read the contract and she argues, but pulls out her copy to confirm that it doesn't say anything about a partial refund. She finally passes over the address to the Anti Cruelty downtown. As I am picking up the pup (he's not a fan of walking on the leash just yet) and all of his things, she asks if I am going there right now. Confused, I confirmed I was headed there. She then goes on a loud tangent about how if I didn't go right now it was her legal right to confiscate the dog, since I clearly didn't want the dog. What? On what grounds? Didn't she just say the quarantine cages were small and it would take 2 days of him being in there before he could be let out? Why would she do/say that? Keep in mind, I'm still in full on tears at this point making the choice to give my pup a better life, and being read some riot act about what she can/can't, would/wouldn't do. AND she doesn't want the dog, but will confiscate him from me. Huh?! One of the hardest decisions (but doing right by my pup) became an awful showcase of human compassion, decency and concern for an animals well being.

Why are you called Hollywood Feed? Did you start with doggie divas in El-lay?…read more We did not find Royal Canin brand so that was a disappointment, but we did find cute toys and treats. They offer grooming, they have a dedicated delivery vehicle, and they offer price matching. I'll bring the diva next time and let her select her own toy. Baby girl is ready for her closeup!

Amazing staff -so helpful and sweet with the pups! The store has the same prices as petsmart but…read morewith a boutique experience! They always have sales too! And amazing return policy- I haven't needed it but they are wonderful about returning things the dog rejects! Bc you never know!