The man that works there is awful and rude. I called about 3 hours ahead and asked if I could make an appointment and said, "no appointments, you wait". I expressed that I've made appointments in the past and he still said, "you wait" and hangs up. I was calling to get my 2 pinkie's fixed that I got done a week ago. ANYWAYS, I come in and sit to wait.. he stands up and said to another customer "2pm Appointment? You?" My jaw dropped. Mind you that there is another female in here with an appointment. I have gotten my nails buy him once and he grinded my thumb to almost the meat. It was so thin and sore. He is also very rough with the dremel or whatever it is. The only good thing about this play is his wife... she does awesome work and is extremely nice but this may be my last time after my nails get fixed. Oh btw, I don't think they clean their equipment correctly. Just FYI. read more

I have been to this business a handful of times over the last few years and had a few "ok" visits and some not so "ok" visits, but never a great experience. The quality of the work is sub-par and they are never overly friendly. My last visit left a bad taste in my mouth though. I came in for a basic pedicure, but they were busy at the time. I put my name on a list along with my phone number and took a seat on the bench outside the doors. I waited and waited with my phone in hand for the phone call I was promised as soon as someone was available. Others came in behind me and followed suit. I then began to notice that several people that had come in after me were being waited on before me. I approached the man at the register that proceeded to tell me it wasn't my turn yet and pointed to the list. I informed him that the name he was pointing to was not me. He then looked at the list of names that had already been waited on and he had crossed off my name without calling. Fine, whatever. No apology or anything. (It had been an hour at this point.) He placed me in a pedicure chair and said someone would be with me in a moment. So, I wait some more. Forty-five minutes later, someone finally comes over to do my pedicure (my feet were already prune-y). I then got a pedicure, was charged full price, and left. He didn't even put a clear top coat on. Super unhappy! read more

I am not from West Virginia, but the longer I live here, the more I realize that comparing what's available here to what's available anywhere else will always lead to disappointment. For this area, this nail salon is the best you will find. I drive an hour round trip just to visit this salon once a month. The people who own this shop are incredibly kind and accommodating and they treat their regular clients like friends/family. I normally don't leave reviews but when I saw the terrible review from the lady up from FL, I had to offer my own opinion. I pay $50 for a gel pedicure that lasts me an entire month (hey, I'm on a budget) and sometimes, if I'm really lazy in the winter, the gel pedicure lasts even longer than a month. The pedicure always looks perfect and time and care is taken, even during busy hours. The shop has recently relocated and upgraded to a much nicer and cleaner space. It's right across from an elementary school and next to McDonalds, if that's your thing. Remember that the owners are offering us a service, not trying to strike it rich in Buckhannon, WV. They aren't out to swindle anyone or cash in on our addiction to being pampered. The prices are on par with any other nail salon I've been to all around the USA. And for the personal touch they add by asking you how your family is doing and remembering that you went on a tropical vacation last month, it's fully worth every penny. read more

My 5 yr old daughter and I were visiting my mother in law and niece, up from Florida. We decided to have a girls day, mani/pedi for all! Everyone was so excited!! At the completion, the gentleman looks to me and says $180! I could not believe it. Even in Florida, where it is usually WAY more expensive it would have been $25 for each child, $35 for a regular mani/pedi for an adult and $45 for gel mani and regular pedi. When I inquired how it worked out to $180 he replied, "$35 for each child, $45 adult and mine was $68"!! I felt that I was taken advantage of. It has been 5 days and I'm still upset and thinking about it. I tipped $40, but would never go back or recommend anyone I know to be left with this feeling. That's not a great way to run a business. What a shame. read more

Manicure included soaking fingers in bowl of water with antibacterial soap and then cut off cuticles. Bug landed on my nail and they ripped it off and put a clear coat over its remaining leg pieces. I could continue, but I think the point has been made. read more