The spring on our garage door broke. Not knowing who to call, we called Overhead Door of Southern…read moreMontana in Billings. We were a little familiar with Overhead Door. We had used Overhead in another state many years ago. They were good enough and had no problems. We are an hour from Billings but still in the southern part of the state. Keven arrived the next afternoon and work for about two hours. When he finished, he opened the door. I noticed the door didn't open all the way. He closed the door and tucked a cable into the track. He opened the door and it seemed fine. It didn't take long until it wasn't opening all the way again but that was okay. We were still able to drive our pickup into the garage. Then we traded our "little" pickup for a "bigger" pickup and we couldn't drive it into the garage. I called Overhead Door of Southern Montana. To claim southern Montana as your service area is a really huge area with a number of small towns. They were really busy and didn't have anyone to go to the outlying areas. They would try to combine some of us so that no one was paying the full amount for mileage. I appreciated that and I expected a phone call later that week to let me know when they would be in our area. I didn't get that call so I called again. No, they didn't have anyone to come to the outlying areas. Everyone was busy with "urgent" commercial projects. I called again the next week. My husband was anxious to get our new truck into the garage. I was told the same thing as the week before. I wasn't very happy and I wasn't very nice. She said they were "family owned". I'll give them a star for that. She said she'd talk to the boss. I didn't hear anything for the rest of that week. On Tuesday of the following week (two weeks after my call that someone needed to come back), I had a voicemail that Overhead was coming to our area. I called back to tell them, "Too late. We are going to someone else." I truly appreciate family owned businesses. But if you have a big contract or multiple contracts, then hire the necessary number of employees or subcontractors to get the work done.

Wesley showed up within an hour and had my door repaired and back to working quickly. It was a…read morereasonable charge for repair and I would use them again.

Today was incredibly stressful juggling kids in sports across two states when we realized my son's…read morewrestling bag--everything he needed to compete--was locked away with no spare key. I called Billings Locksmith overwhelmed, and they immediately responded with kindness and urgency. They were willing to drop everything to help us--and because of them, my son made weigh-ins on time. Their compassion, professionalism, and willingness to help in a moment of chaos were truly above and beyond. Top-notch service and genuinely good people. Highly recommend!

we had an emergency and needed to get into our truck immediately. They immediately left their shop…read moreand raced over to help us. I can't say enough about how amazing this company is. I would highly recommend them this company to everyone. A sincere thank you to Billings Locksmith.

I accidentally locked myself out of my room in my rental house when I went to shower this morning…read more I called Simpson Lock and Key at 6:30am, and they were at my house in under an hour. He had the door unlocked in a few minutes, and generously worked out a fair payment amount. Kind, responsive, and he was able to fix my problem and save my day! Several other locksmiths I called never returned my call. I would definitely use again. Thank you!

I can't tell you what a life saver he is I have a really interesting nrg steering wheel lock and…read moreany other locksmith said they would have to destroy it or can't do anything with it. But with Simpson he said he'll head over and look without any questions! In a matter of 5 minutes he unlocked it and saved my whole day I really recommend him!!! Best service for locks. i appreciate he's cool and professional demeanor!!! Will call again if I'm ever in a pickle!

Wes did an excellent job of repairing my garage door opener. Came the same day I called him…read more Affordable and excellent customer service. Highly recommend!!

We purchased an older house with a beautiful nonstandard sized door. Unfortunately the lock…read morehardware was original to the house and long wore out after over a century of use. We really wanted to keep the original door since it is something special but getting the hardware updated was an absolute nightmare. Hours of poring over catalogues, looking at eBay auctions trying to find vintage parts brought up nothing. I spoke with at least four different locksmiths in town including some who specialize in old houses and absolutely nothing came of it. We had actually gotten to the point where we were going to give up and look at having a replacement door made so we could have modern hardware that will allow us to properly lock our front door. We found Rocky Mountain door by pure chance and after a couple of phone calls and in about two weeks, the original door was taken down taken to their shop and had nice modern hardware fitted to it and I think the door is ready for another hundred years. I am really looking forward to working with them on several other projects we have around the house. I give them my wholehearted, unrestrained and unequivocal endorsement.

Picked up our Exterior French door today. Super excited for our remodel to get underway. Actually…read moreordered the door on Thursday, they built the french door at their shop and I was able to pick it up the next day. For delivery they get 5 stars. After that their service and attitude only warrants 1 star. They loaded the french door unto the pick up bed Box. They had trouble with securing it. I told him I had to get to Laurel with it. "You'll be fine" Unfortunately I made it about 2 miles down the road, when I actually saw the tie down give way. Pulled over by 32nd/Central, 2 nice gentlemen from State Farm came out and assisted. But again, I made it another mile before the tie-down gave way. I called my husband and son, and the three of us spent another hour reloading the door and securing it properly. When I called to let them know loading was NOT good, it was a flippant "sorry about that". When I called back to speak with the owner, he gave me only excuses why it was my trucks fault. I really wanted for them to apologize and remember NOT TO LOAD the next vehicle like that. The door installed really nice. They built a good product, in a short amount of time. So I spent money locally, (which is good) they had the product to me quickly (another point), the product is excellent in quality (no air leaks) but service and customer satisfaction is thumbs down. I had an interior french door to purchase, which I did at the local Lowe's store, they missed those $$

I hired Devin Reed of Reed Construction here in Billings to do several projects for me as he came…read morehighly recommended by the builder who built my home, plus he was licensed and insured. I was first impressed with his promptness to my phone call. Devin has great communication skills and kept me informed on the details of each project, costs, the time he would arrive, etc. (and always arrived on time.) His awesome attention to detail and work ethic were much appreciated. He installed a new door, frame and trim, realigned and fixed a front entry door and fixed a back garage door, plus repaired several other household items on my To-Do list. He did a great job! I hired him a second time as I needed an attic access door cut and installed in my garage, plus I needed him to seal off a ceiling in my utility room. Everything Devin did was done efficiently, correctly, on time and to my satisfaction. (He also cleans up the workspace after he's finished.) His estimates are reasonable and he's an all-around nice guy! Highly recommend!

I've used them for both carpet cleaning and restoration. They do a thorough job, follow up, are…read morefriendly, and cost effective. I will never use anyone else

Have used this company several times for water damage and regular ok' carpet cleaning…read more They do a great job and work quickly and efficiently without sacrificing quality. If it's an emergency they will do everything they can to get there ASAP. They have called a guy back on that was just finishing his shift for the day to get to a bad leak we had! I'm pretty sure the main phone line goes to the owner of the company too. They have a text service that tells you who is coming when which is also really nice. Great local company!

Called for chimney service and got a prompt response. Set up an appointment for the next day. Two…read moreman crew arrived at the agreed upon time. They did a great job of cleaning my flue and wood stove box. They also made sure the room was cleaned of any dirt or dust from their work on the flue. The pricing was reasonable as well. I would highly recommend this company and wouldn't hesitate to use their services again. Good guys.

Sean spent a hour with me on the phone. I didn't spend a penny . I sent him photos of my chimney,…read morehe diagnosed my downdraft issue and offered concrete solutions. He is experienced and knowledgeable.l don't know of a contractor who would do that. He is helpful and sincere Frank K