Sales and furniture is great but the DELIVERY absolutely SUUUCKED for us…read more 9:30 pm arrival on delivery scheduled for 2:30 One time they simply didn't show up for our delivery And we waited til 10:30pm & called, they said "oh sorry"... And twice they sent a replacement section of our couch but both times they sent the wrong piece after waiting all day for it. And we still aren't done .... Sales is great but maaan don't be in a hurry for them. Our bed frame is on back order, it's been about a month I think.

They are very handicap accessible I had no problem moving my chair or my service dog around the…read morestore. Everyone was very nice and helpful and everything was reasonable price. I purchased a sleeper bed that will be delivered Thursday.

My wife found this location on Facebook. We live just over an hour and a half away and came out one…read moreday to take a look. We really love their furniture! We were recently renovating our bathroom and decided to look at resurrections to create a custom bathroom vanity for us. The work was beautiful! Great service and a great value.

Probably the best furniture/home decor I've seen in upstate NY. Nice price range as well. Friendly…read morestaff is always a plus!

I just had an excellent customer service experience. My mom purchased two identical rectangular…read morepillows from Room, both stenciled with the word "Buffalo" and the coordinates of the city (latitude and longitude). She gave one pillow to my dad and the other to me as Christmas gifts. Shortly thereafter, we discovered that the paint used to stencil the letters and numbers on the pillow was water soluble and wiped off with a damp paper towel. It would have been impossible to wash or even spot clean the front of the pillow case without also removing the stenciling. Today, well beyond the 14-day return policy stated on the receipt, my mom and I brought the pillows back to the store to see if there was anything we could do to protect the paint on the front of the pillow case (Scotchgard wasn't going to cut it). As soon as we walked through the door, we were greeted by an associate. We briefly explained our concern to the associate, and then without even batting an eye or even checking our receipt he apologized, stated that he was unaware of this issue, and immediately offered to exchange the pillows for other merchandise. We ended up selecting different Buffalo-themed pillows. Room offers beautiful contemporary furniture and home decor, and after spending time looking around the store and observing the quality of their merchandise, it's obvious that the faulty pillows were an anomaly and in no way typical of the products sold by Room. My mom and I were both impressed with this customer service experience and appreciate the attention we received.

Habitat has a fabulous selection of furniture and very helpful staff! I found a beautiful dresser…read moreand happened to be there when there was a 50 % off dresser sale. My lucky day!

I stopped by on a Friday and found two cabinets…read more Spend half an hour here and you probably will find what you need (and then some). Naturally, you're at the mercy of what the locals donated. But if you walk by with an open mind, you might be pleasantly surprised.

Awesome place for treasure-hunting if you enjoy DIY home projects or are renovating a house. If…read moreyou love watching home renovation shows, this is the place those people would shop for all the good stuff. They have SO MANY cool things of all ages, from antiques to newer stuff, everything including the kitchen sink. Prices vary widely but most items are clearly marked so you'll know which things are within budget and which are the splurges. Bricks and countertops are in the fenced-in outdoor area. The staircase to the second and third levels is just inside the main entry on the right, and there is a gender-neutral restroom there too. Staff is friendly, helpful, and easy to find. Parking is available on the street (free, no meters). I also met a very sweet and friendly shop cat wandering around. Bonus points for the shop cat. Note - as with any large building full of really cool very old building materials, there is a pervasive musty smell in the air, so if you're sensitive to those things (allergies, asthma, etc.) a mask might be a good idea.

Excellent place to visit for a variety of items...vintage doors, windows, knobs, sinks, lighting &…read moremore. Staff were knowledgeable and friendly. Will return again. I bought a small piece of stained glass & incense burner both very reasonably price.

Super cute store, filled to the brim with adorable home goods and unique furniture. Everything is…read moredisplayed beautifully but the store is a bit full, always afraid I will knock something over!

A true gem! This high-end consignment store offers stunning furniture and art, all beautifully…read morecurated The quality is top-tier, and the staff are both helpful and knowledgeable. Perfect for finding unique and fabulous pieces.

Excellent selection of unique items curated to make any room stand out. I like the Sheridan…read morelocation, as it is easier to park and the light is very good.

Love buying furniture at this store. First everything is made is the USA…read more Good quality products. Roger is very helpful and honest. Delivery is always easy. Stands behind his furniture. The only place I go to.

My father in law had an issue. His old lift chair was broken and his assisted living threatened to…read morethrow him out the very next day if he couldn't get out of his chair. This was on a Saturday afternoon and we thought we had no chance of getting one by Sunday, especially since we're in VA. I spoke to Roger at 2pm and he went through the options. We selected a chair and it was delivered by Saturday evening, saving the day. We are deeply appreciative of the support we received. I can't recommend them enough.