Customer service has been amazing, friendly knowledgable staff that has helped me even when they…read moredidn't need to. Easily 5 stars from me.

They have been awesome since the new owners took over. Always knowledgeable and have supported…read moremultiple local charitable initiatives. Highly recommend this local hardware store.

I deal with Shepards Hardware a lot they are a one stop shop. They even carry some horse supplies…read morenow. Which is great or not so great since my wife discovered this. I mostly deal with the guys at the contractors desk where no job is too small and they help everyone. Customer service in all departments is first class. The parking could be improved but you can always find a space. Great store with great people.

The store is terrific. The website is a lost cause. You can't search for anything; can't find out…read moreif they have something. All other websites are interactive and visitor friendly. Shepherd's needs to get their website into the 21st Century! Very disappointing!!

I was super impressed by all the staff. They were knowledgeable and very helpful…read more I bought small supplies to do a home construction fix a project. I also bought some patio furniture. Great quality and reasonable prices. I highly recommend this spot for 'do it yourself' projects and also for all your home decoration needs.

If you miss "the good ole days" when you got Customer Service from a human being instead of a…read morestupid computer - then Fishers is the only game in town. This stores still hires human beings to deal with it's customers. Who wudda thunk it? Are you fed up trying to find a staff member to assist you - one that actually has a brain and knows where things are. A person that actually knows how to "do things" - again Fishers is the place to go. I highly recommend shopping on Friday afternoons, because that's when Larry puts on his Tutu and shows off his ballerina skills for everyone :)

Super service that is a rarity nowadays! An experience to just walk around the aisle and see…read moreeverything. They have been a staple for 20+ years?! Thank you so much for having the best boots made to try on and then buy instead of guessing online at size. A+