great experience, love my furniture and delivery was great very easy way to get new furniture read more

I went to Home Zone on a mission to buy a new desk and an office chair. I pulled up in a rented UHaul pickup truck. I was not playing around. Home Zone didn't have office chairs but there was a beautiful marble top desk. It was not the size I was looking for but definitely beautiful. They did have a nice looking high top table that I was strongly considering as a temporary desk that would easily be repurposed once I bought the desk with the dimensions I want. The sales clerk was super friendly and so helpful answering all my questions. I brought him to the table that I wanted to buy and put on the truck and he explained that this location is a display store. I could have the table delivered. Long sigh. I did go elsewhere for my desk but they have nice furniture here, wonderfully displayed and they're staffed with friendly employees. read more

Home Zone Furniture - Furniture Stores Near Me - Denton, Texas

We loved the variety to choose from as well as the quality and service. Super friendly and we feel like the value for our money was excellent! read more

Quality and durability of furniture. The furniture is not well made, must be cheap materials. I have had problems since day one. I have had it 8 months. When it was delivered the frame was bent and recliner would not work. They replaced it. Now the attached cushion will is sinking into the corner and you sit lopsided. It creaks when you move around on it. The extra warranty you buy is not worth it. They only want to repair and not replace. I will see how the repair goes. Maybe it will last longer this time. Read the BBB reviews before you buy from them. read more

They told me I wouldn't have interest charges, got billed interest no one (credit card company or HZ employees) can tell me what the charges or for even after going into the store. I'm just stuck paying it not knowing what I am paying for because I don't want to mess with my credit. Family owned and operated but can't get any answers from the "family". read more

Great service in store and when getting furniture delivered. In house set up is awesome.

My favorite furniture store. They have a really great selection. We have purchased from here several times. A bedroom set, console tables, Barstools, wine bar and even flower stems. upong walking in the door a friendly hello and offering us a drink or ice cream. They don't hound or follow you around the store which we prefer. Delivery was quick, within one week and we even live way out in Bowie. Definitely recommend this place for furniture!​ read more

Home Zone Furniture - Furniture Stores Near Me - Denton, Texas

Everything about my experience was amazing! Service , value and had a great selection! Great job by delivery guys too!!! Thank you!!

Purchased several pieces from Home Zone less than a year ago and it's all falling apart. Our sofa and love seat are sunken in and pilling like crazy. Our Dahlia dining room table collapsed the other night. This was a second table used only a handful of times. Poorly made. The furniture looks nice but is not built to last. Do NOT recommend. They have customers jumping through hoops trying to replace under the 1 year manufacturers warranty. They do not stand behind their products. If you want quality furniture, I'd suggest you shop elsewhere. Will update if there is a resolution. read more

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The whole experience, from picking furniture to the delivery and every step in between was so pleasant it is unbelievable! This is how a shopping experience should be! Yaresi was extremely knowledgeable, patient, and welcoming...she answered every question, was patient while we decided (no sense of wanting to close the sale and get it over with). Scheduling was done and we were kept informed every step of the way. The delivery personnel Vincent and Kelly were also thorough and so nice! The price of the furniture was also a good deal! Your team members are phenomenal and a great credit to your organization...please share our appreciation with them! We shopped Home Zone on a recommendation and will definitely recommend it! read more

Great service ..every time was on-time and simple.. delivery guys brought in and set up my dresser..no issues..the furniture was what I was expecting ..thank you read more

Alberto and Freddy are amazing. What an awesome management team. I will buy all My fortnights from Here great experience- awesome warranty great financing. Professional people Al around. Honestly I have purchased furniture for 30 Years. And this is by far the best place to buy furniture!! . Alberto and Freddy were amazing. Made all the difference. They worked so hard they all worked like a huge team!! All the staff is just above board. Great experience highly recommend. And the pricing is awesome!!!! read more

Website and help bot are worthless at finding the product you want. Help bot can't even understand common words like sectional sofa. Regular search field got a unknown response for common search terms for sofas. offer no help of other terms that Home zone might describe or call this type of sofa. Site is extremely hard to navigate with a lot of fast moving and distracting pictures of furniture that are confusing. I liked some the products from the TV adds. But trying to find that product on the website wasn't possible read more

Cindy had great customer service she was the best. They had everything we wanted and needed.

Will never buy any item from this place. Less than a year into our bedroom set bed frame broke in half on one side upon take it apart I seen the "quality" of wood they use to construct these. And also the dressor drawers fall of track and and get stuck to one another all the time read more

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The delivery men were clean and polite. The product was wrapped better than any furniture I've had delivered, insuring it was delivered perfectly. read more

Gladys was absolutely amazing to work with. She went above & beyond to help me with two cabinets so had been looking for forever. This store also has great products at decent prices & always looks so clean & beautiful. Love this store. read more

After rave reviews from a friend and admiring the side chairs that she had bought there, a couple of years later I found myself in need of similar chairs. I did like the style they had on the floor but no colors or fabrics I could use. The salesgirl assured me many swatches were available. After weeks of searching other options, I decided to revisit and if there was an acceptable swatch that might work, I would order the pair of chairs. Took my husband to sit in the chairs, he liked them and we chose a swatch that we thought would work well . When I asked if I could borrow the swatch overnight to try with my furniture and return the next day, the reply from salesman Pat was definitely not. Although that was surprising and disappointing, I proceeded to place the order. Only after entering all my information was I told that special orders would be at least $30 upcharge per chair. Again --disappointing, but proceeded. When asked if I wanted them delivered and I asked what that charge would be, we decided for $109, we would pick them up. That's when we learned that they would need up picked up not at the Denton store where ordered but at one of two warehouses in Richardson or North Richland Hills. At that point, I said "Never mind," and left before they could add additional charges. I realize that this is not Ethan Allen or even Nebraska Furniture but the quality seems to be quite good and was willing to try it. However it felt like the used car salesmen you see in movies (not actual pre-owned salesmen I have dealt with.) I do NOT recommend this store! read more

So glad we came to this store to purchase a sofa set. Bought a couch set at the At Home store and the set is horrible Joe helped me quickly to get a new set and I cannot wait to get it on Monday!!! read more

I have been on the search for new Living Room furniture for a while. After browsing online thru different furniture companies not finding exactly what I was looking for I came across this company, saw a set in particular that I really liked and decided to go to a location to see it. I live in Frisco and thought this Lewisville location would work out fine. Wrong!!!!!! Wrong!!! Wrong!!! Upon entering the store there were at least 4 or 5 employees sitting and standing around chit chatting with each other. No one greeted me or asked if they could help me in any way. That didn't bother me much as I wanted to look around. But after about 15 minutes had pasted and walking past the employees a couple of times still with no acknowledgment from any one I started to get somewhat pissed. I could understand the delay in customer service if the store was busy with customers. But I and another lady (who arrived at least 15 minutes after me) were the only customers. I decided to sit and wait on the set I was interested in just to see how long it took someone to approach me. The lady that arrived after me has been asked if she needs help and is being assisted. Another 10-15 minutes has passed and still I sit. Now this lady and the associates. Yes! associates because now there are 2 helping her right across from where I've been sitting for the last 15 minutes. As they are laughing and talking with the other customer. one associate walks away right past me, looking directly at me still not saying a word until I ask her DOES ANYONE WORK HERE? She had the nerve to ask me had I been helped? I told her you know I haven't. She said I thought you had been. I told her that's a lie, you and your friends been chit chatting since I walked in and you have walked past me several times and never said anything. Then I told her to get the manager. The manager comes over after another10 minutes to ask if I needed help with anything. I told him you know why you came over here let's not pay games. He apologized for his team but didn't seem to really care much because he himself has walked past me several times without saying anything. I informed him that I was prepared to purchase this set not at the sales price but more due to me wanting power options. But I refuse to purchase from a company that did not respect me as a customer. I want Home Zone to know that the lack of professionalism and respect I encountered from the team at this location (420 E. Round Grove Rd) lost out on $1600 + cash and future sales from me, my family and friends. read more

After I have purchased almost a full 4 bedroom home with the majority of my furniture from HomeZone, had a terrible experience this week. Ordered a recliner that after I received the gram broke on day 2. Called the store, was told to call customer service. After repeated calls going to VM over 2 days decided to call the Denton Store back. Someone named Robert answered and still refused to provide assistance to my issue. I asked to speak with a manager, was placed on hold and when Robert returned he said the store manager was busy and may call me back if he gets time. Cindi was my sales person, had a pleasant experience when they are selling a product, but should something go wrong, for the life of me they refuse to help or call back in 2 days. Robert was arrogant and rude. You would think when you purchase almost a whole home of furniture or just a small price you would be treated with true customer service from the store who claims there the small town customer service store. I will never go back to this store again. I purchase all furniture through a lease to own just in case I get it and I don't like it and in this case the lease company was very profession and they will pick it up and handle it. Never expected this, but, it is what it is. On my way to Nebraska Furniture to get a chair. read more

no pressure, work well with our needs. Will give another review once we receive the furniture.

They are deceptive! We came on Black Friday to get a sectional, their ad said while supplies last. We got there 10 mins before they opened at 10 and there were very few people in line when they opened the doors they handed out vouchers and said we only have a few vouchers for each sale item but at 2 PM you can come back and get any sale item, it is free reign. So they aren't selling them while supplies last they are just trying to get people in the door. Very frustrating!!!! Will never come back here read more

Furniture arrived damaged, they scheduled a new delivery and it also arrived damaged!!! In the meantime I was waiting on a call back from Caprese regarding a request I made due to them having the incorrect inventory and am yet still waiting on that call!!!! Hopefully I will hear from someone Soon !!! read more

My friend accompanied me on this past Sunday to the store. I was interested in purchasing a sectional. I left without purchasing as I wanted to double check my measurements due to the closeness the one I chose would be. I returned today and asked for my salesperson from the previous visit. She was knowledgeable, kind and so wonderful on the previous visit. Luckily she was working. I did purchase today and will have it delivered. Dawn was amazing. No pressure at all in any way. Not my first purchase and won't be my last. She will be my go to sales person. read more

My husband is a veteran and we bought our furniture there and didn't get a veteran discount apparently they only offer it on veterans week but for a family owned operation of "veterans " shouldn't it be year round !? read more

Caprice is great to work with. We had a problem with our first sectional and they handled the situation very professionally and we are now very much looking to our new sofa and love seat. The new guy Robert was also very helpful. read more

Nice friendly people. Felt very at home and Keel was very helpful. Would definitely go back again.

We love Home Zone. We worked with Kelle in Denton today to purchase our sofa, table, and mattress. We were impressed with the quality and price, and the customer service was excellent! Everything we bought was in stock which was a relief. We highly recommend them. read more

Great experience! And lots of options. Pat was so wonderful, helpful and made our buying experience enjoyable.

A new Home Zone opened up in our area recently and, since we were looking to buy new furniture for the house we were buying in a week, I decided to try them out. I was pleased to see there was a President's Day sale going on. I was greeted by a dour-looking brunette beauty who, after asking me how I was, made no further effort to find out what I was seeking. After wandering around the whole store, I found a leather loveseat recliner I liked, so I went out to the parking lot to call and discuss it with my husband. After we agreed on a price range, I went back in and was met with an ironic "You came back!" by a tall, slender blond. I said, "Yes! Would you please follow me over here?" and walked toward the furniture I wanted. Out of the corner of my eye, I saw her throw her head back in an exasperated sigh and then she complied. She may have been a couple of years past teenage, but she hadn't lost that attitude! (I have raised five.) It turned out the loveseat I was interested in did not come with a desired middle arm rest which she was quick to point out, in a semi-bored fashion. I paused to let her provide another option, which took her a bit too long. Eventually, she advised me that there were other types, not in the desired dark red color, "just brown" that did have that style and assured me they, unlike several I had seen in the showroom, were also in top grade leather. She lead me to a very nice burnished leather-type set which was about $179 more, but it was so attractive, I decided to buy. When I sat in the seat, I found it was a glider/recliner, not a rocker/recliner and commented on that. (I prefer gliders so this is not a problem.) She looked at me with a puzzled expression and started to argue the point until the original greeter (who hovered nearby) whispered that I was right. I told her I would buy it, whereupon, instead of congratulating me on a good choice or something similar, she immediately "checked availability". Big surprise: they had no more available in that style. She paused and let that negativity sink in until I had to ask if it could be ordered for the same price. She then advised me it could, or I could buy an electric one (I wanted manual) for $200 more. Again, seeming to not trust my intentions, before entering any data into the computer, she told me she would calculate the warranty, deliver and tax for me ahead of time on her phone. I sat, uninvited, at a nearby table while she did so (this is the ninth home for which I have bought furniture) and advised me that it would be another two hundred dollars. When I suggested that we could pick up the furniture and forego the warranty, she advised me that that was not an option, as they had no place to store it. It seemed like everywhere I turned I was told why what I wanted could not be. At this point, I had had enough and advised her that I would not be buying the loveseat and left. If she had seemed positive in the least and even feigned understanding of the things that stood in the way of this sale, I might have still bought, as the total was still within the budget. I seemed to me that she really was irritated to have to earn her commission/pay! I will not be back and would advise other shoppers to look elsewhere as well. read more

Great experience from start to finish. Shopped Nebraska Furniture and other large retailers before I found this place. Sales person took the time to show how the furniture was constructed and things to look for when comparing quality. No pressure, just information! The pricing was extremely reasonable, and much less expensive for comparible product at the big box stores. Delivery was as expected, all furniture shrink wrapped for delivery, drivers even were very customer driven Great value and service overall! read more

Only because there is no way to leave a review without selecting a star do they get that one star. I didn't buy from them but I took my daughter to get her furniture. They left her a message and in no fashion stated there were specific pick up times. So we get there and well we're an hour early , I thought because the do not open until 10 on Saturday ...or any other day . So I knocked on the loading dock door and someone (turns out he said he was the manager)opened the door and I explained we drove about an hour can I get her furniture ( a couch) and he said no ones is there to load that they don't get there until 11???!! They open at 10 so I guess if you buy something on the spot at 10 your outta luck ??! Really nothing in her message said anything about waiting until 11 to load or get in line to load because I'm sure they'll have a back log of loads but I don't know . He tells me there is a McDonalds done the rd??? I'm going to kill 2.5 hours at a McDonald's yeah not happening . So all this is to say be clear and specific on your hours of pick up and delivery when you leave messages to people that live almost an hour away and if your telling me your the manager and you don't have the ability to track down a couch so you customer can get on with their day then you basically telling me I think your stupid enough to buy that story I don't need help loading show me where it is and I'll do it . Service after the sale is extinct at Bungalow Furniture/ Home Zone in Denton Tx oh and I'm parked at the loading dock at 8:39 and waited. read more

Home Zone Furniture - Furniture Stores Near Me - Denton, Texas

Furniture is semi- solid veneer. Very nice staff. Selection is a bit lacking but if you circle a few times, there will be a few things that might work. Did find a few accessories but don't expect to find much here. Also, it was noticeably uncomfortable indoors because it was 90+ degrees inside. Either they don't have A/C or not running it to keep overhead low. If I was working there, I wouldn't last long. When I was at the counter, I was getting really light headed it was just so warm and stuffy in there and couldn't wait to leave. read more

I purchased furniture at the Arlington store. Never again...the salesperson told me that the throw pillow come with the sofa. Upon delivery (4/6) no throw pillows. I immediately called the store and spoke with the manager, Sean. He told me had to call his Regional Manager to find out if he could me the throw pillows. Apparently, the Lola furniture set is the only sofa/chair set that doesn't come with pillows. Guess what, Sean never called me back as promised. So, I went into the store on 4/7 an he barely remembered me calling. Long story short I didn't get the throw pillows as promised when I purchased my furniture. This store has poor customer service and the employee actions certainly say they do not value their customers. You pay for what you get. I would rather pay a little more to get quality service and be treated with dignity and respect. read more

Always a great price and great quality of furniture. My mom got a couch a couple years ago, my friends got all new living furniture and I recently got a beautiful king size bed! I got literally the best deal out there. One of the rails was split, therefore it was clearenced! I ended up getting $650 off the price! It's absolutely the most gorgeous and pretty bed I have ever had. I am 43 and this is the first new bed I have ever bought. The sales agent Dawn, was helpful and very professional. Thank you Home Zone!!! read more

Home Zone Furniture - Furniture Stores Near Me - Denton, Texas

On Saturday 1/20/18, we ordered a kitchen table and 6 chairs. Repeatedly Ivan in the Richardson TX store told us that if we didn't have the items delivered and assembled for $99, whatever we left the store with was it. In other words if a screw was missing, the table was scratched, etc., it would be on us. My husband told him, fine that we would open each box when we came to pick it up the next weekend. Ivan called on Wednesday 1/24 to let us know the items were in. Again, if we leave the store with the items, that's it. On Saturday 1/27, I went to the store and the table top and base' box was slightly damaged. I had them open the box, it was fine. Then there were 5 boxes of chairs, we couldn't tell if 1 or 2 boxes were in each box. One man was in my truck bed, the other 2 up high on the dock. One of the 3 men opened a chair box and said there was only 1 chair in there. (I certainly didn't want to leave with 3 chairs and have no recourse). There wasn't a 6th chair box, so i made notations on the packing slip, signed and initialed, and was told they would deliver the 6th chair this week. I again said, I had to check everything and make special notations because of their policy - one I left with the items, that was it, done deal!!!! However, when I got home, my husband found there were 2 chairs in each box, so we had 10 chairs, with 2 on order. Well, well, well - whatever I left with I had to make due (we were told this at least 4-5 times! Too bad I loved the set!). Anyway, one of the sales rep (not Ivan, but his supervisor I think) called and said, "There are 2 chairs in each box." "Yes, but whatever I left with 'missing, broken, damaged,' was what I was stuck with." "Now Mr Fisher, you don't need 10 chairs." "Don't tell me what I need. This is on you!" We did let them come pick up the extra 4 chairs, but it's their policy and then they reneged when it's not to their advantage!!! I reminded him again of their policy, whatever you leave their dock with is what it is! Won't be doing business with them again ever!!!!!!!! read more

amazing customer service from robert perez at the denton location. wonderful experience and i recommend this store to anyone looking to buy furniture. no pressure from the salesmam but when u need him he was right there with all the information you may need. store was well organized and staff all wore mask great job home zone of denton!!!! read more

I have to select at least one star or they wont post..I wouldn't suggest shopping here unless it is a last resort and I still may consider twice.I went into the store early in the week and picked out the New Orleans(KINGSIZE) Cherry finished sleigh bed.I also chose the dresser and mirror,the chest and nightstand.I talked with the salesman about the memory foam mattresses and box springs.I told him to orders those as well.I made my appointment today(Saturday)to pick my order up.After getting to the warehouse the young man discovered the salesman had ordered QUEENSIZE mattress and boxsprings.I talked with some Lady that said they had what I needed but it would cost another 200.00 for their mistake.She wanted me to drive back to their showroom to pay the difference then drive back to the warehouse to load the furniture.I refused to do so and told them they could keep the furniture.She finally said to go ahead and load up then come pay.She found it in her heart to k nock off 50.00 for my inconvenience to their mistake.I paid the difference and took the furniture only because the young man working the warehouse was so nice and kept apologizing for a mistake he didn't make.My main question is who sells a KINGSIZE bed and orders QUEENSIZE mattress and then makes the customer pay for their error?Consider yourself warned!!!!!!! read more

Great prices. Helpful sales staff. No pressure to buy. Bought new bed and mattresses for my daughter. Waiting for delivery today. The date I requested for delivery. Could not ask for a better experience. read more