I have been very happy with the service I have received here. My husband is very hard on his…read morehearing aids and I go to them often to have them cleaned and serviced. The customer service is wonderful. Been going to them for about 10 years I think.

I made an appointment with Horan & Fevold Hearing Clinic to have my ears cleaned and to have molds…read morecreated. I met with Dr. Horan and couldn't of been more pleased with my overall experience. From the facility (very clean, open space, comfort of the patient room), friendly staff, and Dr. Horan's personality/sense of humor was excellent. Dr. Horan was very professional and walked me through every step of the process and what to expect, there were no surprises. I will definitely return and will recommend to friends and family. I highly recommend Horan & Fevold Hearing Clinic! Thank you for a job well done - keep up the great work!

I have spent $6000 on hearing aids and several hearing appointments that have cost me more. I am…read morecharged $10 for little disk of filters. When I could not get a filter to release in order to change it, it became stuck. I went to see Megan and her team at Better Hearing and was told it would cost me $30 to have the filter removed and changed. I asked Megan about it, and she told me it would cost $50 if she were to do it and gave me a choice between $30 and $30. I had little choice but to pay up. The entire operation took about 30 seconds for them to perform. THIS IS NOT CUSTOMER SERVICE! THIS IS CUSTOMER RIP OFF !!!

From the owner: Are you located in Wenatchee, WA, and looking for a group of professionals to treat your hearing…read morehealth needs? At Better Hearing, we take a personalized approach to your hearing loss evaluation and treatment. We offer an extensive variety of hearing tests to best determine your hearing loss, in addition to the top technology from leading hearing aid manufacturers. When you purchase your hearing aids at Better Hearing, you can rest easy knowing our audiologists will help fit, program, clean and repair your devices. We are proud to serve Wenatchee and the surrounding communities. Stop in today to find out what we can do for you.

Very friendly staff. John is very professional, and took the time to educate me about audiology in…read morea way I could understand clearly.

wow and wow is all i can say about going to this audiologist. i left excited to wear my hearing…read moreaids. I learned so much about hearing/aids/speech/sound waves. Jon is really good at explaining things and clearly has a passion for helping people to hear. I can't believe i am saying this about an audiology appointment...but i actually enjoyed it. Thank you so much.

Please fix Mychart so that when a patient sends a link to share access, the link works. Currently…read moreyour link requires a family member to: 1) arbitrarily sign up for a discrete account even though they are not a patient, 2) call tech support, 3) obtain a verbal authorization in addition to the invitation (even when the person is family with written authorization on file in the clinic). After all of that, the account will still get locked and you will be forced to reset the password with the help of customer service.

We have come here several times to visit audiology for my mother-in-law, who is hard of hearing and…read morealso suffers from Alzheimer's. The staff were wonderful; patient and caring. Good AC during the heat of summer, and comfortable seating. Cafeteria is a ways away (in the hospital) but there is a cold-drink machine on the second floor. Only real complaint is the road construction that has gone on for months and seemingly will never end...

Theytreated my sister very well and she had a fractured elbow and it healed in three monthsread more

From the owner: Seattle Children's Wenatchee Clinic serves children and their families in Chelan and surrounding…read morecounties. Our clinic offers services provided by the same doctors and nurses who take care of children and adolescents at our hospital campus in Seattle. We also use the latest in technology to conduct telemedicine consultations.

Had sinus surgery. Dr Paugh was knowledgeable, caring and thorough. Very professional. I also am…read moreextremely impressed with his staff--Debbie, Mackenzie, and Samantha all went above and beyond for me. Grateful to have such good people to care for me. Thank you Dr Paugh and thank you ladies!

Worst doctor patient experience I have ever had! Dr. jason Grosdidier was condescending, dismissive…read moreand accusatory. I have never had such an unpleasant meeting with a healthcare provider ever. Even the front desk staff at check in was rude and unfriendly. I recommend going anywhere but here for your healthcare needs.

This review is from last Winter. I have since switched to a different doctor and facility and found…read morethem to be completely different and 110% better. Here is my take on this clinic from my experience written in December 2018: My only regret is that I didn't read these reviews well enough before my appt. Didn't know about the "7 minute policy" if you are late. New to the area since this Fall. Traffic here is a bear even mid day. Gave me a multiple page packet when I showed up asking about what my child can and cannot do...and then ask the same exact questions from the packet once you're in the appointment. Don't bother taking records or signing releases for them to get them. They still won't have them a couple months after all said signatures and paper work have been provided. Her first appt they struggled with what shots she needed even AFTER I provided the shot record list from my babies previous provider. That should have been my sign. Today they wanted to give her another flu shot (that would have made this a 3rd dose which she DOES not need 3 only 2 and they had already given her the 2nd one the last appointment we came to. Then wanted to give her another shot that she also didn't need. They knew I wasn't impressed. They knew I was not happy. Then tried to smooth it over. Sorry...not buying it. If you can't do your job...can't get your poop in a group and you can't actually make a record of what you have given my child I will gladly take my business elsewhere. I've never had a provider this incompetent before.