Ramiro Guzman performed maintenance on my heater 3/11/2026. Ramiro arrived on time. He worked quickly and efficiently. I especially appreciated his chking the heat output in my 3 level condo. When he was finished, Ramiro explained each part he had checked. He had taken photos of each of these parts which he used to explain what problems he was looking for. Ramiro is very personable. I appreciate his work and care for my heater and a/c unit. read more

My elderly mother's AC was acting up. Ethan came out to diagnose the problem. Explained the options to me over the phone and then sent Justin to do a more thorough check. We ended up needing a new furnace as it was 22+ years old but not new AC. We were able to confirm this with a third party. Excellent service throughout and they were so kind to my mom. Not pushy, patient with her. Great communication. Highly recommended! read more

I am so grateful I called this company today. The air conditioning on my rental was not working and my tenants were burning up, I was stressed because I was having the roof replaced on the place as well, I did not need more stress. I needed something to be done quickly so I called Hometown Heating Air conditioning and explained my situation and they made time to send someone to my home today. The tech Ramiro not only fix it for me but also told me about some other problems with the unit and that I will probably need to replace the unit on the near future. He was very detailed and courteous, the price was much less than what I expected. Thank you so much for your help and great service. I feel so much better now. read more

Ramiro Guzman was a very nice young man to work with. He was extremely helpful and knew a great deal about his job. He ended up helping us with getting our very old HVAC system cleaned Ramiro was quick and thorough. I asked about our Hometown Heating coupon and was able to use that towards the bill. Good value. read more

My first time using Hometown and very pleased with their service and thoroughness. The technician, Ramiro, was knowledgeable and he explained in layman's terms the pictures he had taken and the parts that may need replacing. I was impressed enough to sign up for their membership program. Joan Black read more

This company was very professional, efficient and helped to get the plan that would work best for us . I'd gotten a couple of quotes from multiple companies some of which were not as professional , reasonable or proficient as they are. They had their technician Baker Salman come out and do an estimate. He was very professional and did his best to get us the best price for what we needed as well in a short amount of time. It made it easy to choose this company with great service and a willingness to work with what we needed. We now have AC in this hot weather. They also ensure they comply with all codes and will have the AC inspected after they are finished, which felt good as you know everything will be done well. Overall great assurances with this company , professionalism and price . I'd recommend them and use them again if we have further needs! read more

I'm long overdue for that post-summer update that I promised (no one likes to admit the summer weather is over), so here it is: Although this was a cooler summer than usual, we certainly had a few really hot days, and we are thrilled at how cool and comfortable our heat pump system kept us on those days! We were already delighted with every aspect of our Hometown experience, and now that we've used our system for both heating and cooling, we can say without hesitation that Hometown has exceeded every possible expectation. I'll say it, and I mean it: Don't even bother getting a quote from anyone else. These are the folks you want. read more

We had Hometown Heating & Air Conditioning repair our air conditioning unit, and we had them perform annual maintenance on the system. That went great! The two technicians we used were professional, thorough, and friendly. Based on those experiences, we contacted Hometown about replacing our aging gas tank water heater with a tankless electric water heater. That could not have gone worse. Although we were explicit that we wanted a tankless ELECTRIC water heater, Hometown's "Comfort Care Representative", aka salesman sold us a gas water heater, which I didn't know until the installation crew showed to make the installation. Additionally, the manufacturer of tankless gas water heater explicitly stated that the unit had to be located within 25 feet of the gas meter. Our gas meter is approximately 50 feet from the water heater. Hometown's salesman never looked at the gas meter or considered the distance! He and I had a very tense phone conversation when the installers arrived and he hung up on me when I told him that a gas water heater was not acceptable. Hometown Heating & Air Conditioning should stick to what they know how to do. They don't know how to do tankless ELECTRIC water heaters! I give them one star because I can't give them zero stars. read more

I'm a new customer with Hometown Heating and Air conditioning. The technician who serviced my home today Ramiro Guzman was exceptional. He arrived within the window that was assigned. He was thorough. He took pictures and explained to me about the units, performance, and what the readings meant. He was knowledgeable and offered options and follow up for concerns. He was clean and respectful in my home. Thank you Hometown for sending me an amazing technician for my maintenance service. read more

Marin inspected my HVAC system a couple of weeks back and discovered that rats had damaged some of the air ducts. He subsequently returned and did the replacement/repair work. As always, Hometown Heating & Air is a top-notch organization that performs quality work with the highest level of professionalism. I highly recommend Hometown Heating & Air and am extremely satisfied with the service that I received from Marin. read more

I have used Hometown for many years to service my HVAC every 6 months. They do an excellent job. This time Osbaldo Alejo-Mendoza came and he was very professional and did an excellent job. He explained how the furnace was working and I was very happy with his service. read more

Sean Gil was excellent Very professional and explained with pictures of what was going on with A/C unit. I will be requesting him in the future. read more

Sorry really wanted to like the company because it's vet owned but didn't have a good experience here so much so that I ate the inspection cost and hired someone else. Didn't feel the appropriate time was spent to troubleshoot the issue before putting a bunch of stuff on the estimate that in the end was excessive read more

Osbaldo was amazing. He came in for my first membership check in during this winter - and checks all our ducts and insulation and has done a very thorough job and great honest advice. 10 stars to him. He went above and beyond and I truly felt cared for. it was a lot of time and value. read more

Ethan Rodrigues showed up within the appointment time frame. He greeted us with a big smile and showed his professionalism. He did a thorough check of the heating and AC system and explained to me what he did for the maintenance of the system. I ended up having a good chat with him. Overall, we are very satisfied with the job he had done. Thank you Ethan! read more

We switched our A/C unit on this morning....nothing. Luckily, Hometown responded quickly and dispatched Marlon Cardona to help us. Both times we've been lucky enough to have Marlon's service he has provided expert, comprehensive analysis with quick successful results. Besides that, he is professional, courteous, and a nice guy. Marlon and Hometown Heating and Air, thank you! read more

Our AC unit stopped working. Response time was rapid and Marin the service technician did some troubleshooting and now our system is functioning beautifully. Marin explained his process and findings along the way and showed me the faulty part so there were no surprises. Great service. read more

These folks are absolutely professional and not pushy at all. From receptionist to office manager to the actual HVAC tech totally there to serve the client provide all necessary information I.e.. cost estimate above that they provide options to what you need and we do it right the first time. Thank you Hometown Heating.. Superb service read more

Had a furnace issue flagged by a Nest thermostat. Called Hometown to diagnose. Technician Ramiro Guzman came and checked the system. All was working but he noted some components nearing end-of-life that may have been the source of the Nest issue. Ramiro was great - timely, efficient, knowledgeable, courteous. All Hometown personnel have been great. We signed a maintenance contract with Hometown largely because of the work done by Galen Squyres, Hometown Comfort Advisor, to evaluate the HVAC system of our newly purchase home. read more

Pleased with everyone from Hometown Heating & Air Conditioning. From the initial call to their office, the initial system check person, the system sales man, the installers. Everyone was easy to speak with and were able to do what ever was needed to install a replacement heating and A/C unit. They are a family owned business with veterans working in the business. Everyone was friendly and answered any questions that I asked. read more

We had a HVAC system installed over a year ago. This was a replacement from a 20 year old hvac system. From the start, the system was not installed correctly and took several visits to even get it functioning. The installers, broke my closet system, left a drain open in my attic which caused damage to my ceiling, tore a hole in my wall where the old thermostat was, had improperly installed the system which, caused my pg&e bills to double, they installed one unit in a two story house. It took 3 visits to even pass city inspection. This is just a few of the things that happened to us. The system still does not function efficiently. So expensive and frustrating. read more

We had our entire heating and air system replaced today. Joseph and I can't remember his partner name I think it was Ivan. They were very professional and knowledgeable, they had some issues with our duck and had to go in and seal up an area they were not aware they would have to repair. Nonetheless they did not miss a beat. They took torrential to seal the area which took more time than they anticipated. Joseph showed both me and my husband how to operate the digital thermostat. He was so nice and friendly. I highly recommend this company for your HVAC needs. I give both of these gentlemen 10 stars. Thank you Hometown for making our experience great. On the other had the sales person Anthony failed to communicate the issue they ran into, which Anthony was aware before we signed our contract. I wished the sales man (Anthony) would have been clear and honest to the technician who installed our unit because he was made aware, yet failed to communicate this to both Joseph and Ivan. But overall we are happy with the service we received today 3/20/26. Thank you gentlemen for a job well done today. read more

Always a great experience when we use Hometown. Dillon Fosses was so courteous and knowledgeable he put me at easy . He was great a taking photos and explaining his findings of what need to be performed. read more

I had a fantastic experience and was thoroughly impressed by how efficient and professional the entire team was. From start to finish, the process was seamless and incredibly well-managed. They demonstrated a remarkable level of expertise, handling all aspects of the job with precision and clarity. I especially appreciated their clear communication and dedication to professionalism. If you are looking for highly competent individuals who deliver exceptional results quickly and courteously, I strongly recommend their services. read more

Hometown, heating and air, (formally Walnut Creek, heating and air), has been providing HVAC ervices to our family, for over 10 years. They have always provided professional and welcoming services, including fair pricing and recommendations. Our regular technician Jeffrey actually saved me around $5,000 to $6,000, by troubleshooting our NEW AC unit. We join the PG&E smart program when we installed a New HVAC system, although it significantly impacted our AC unit and actually almost fried our AC unit. With Jeffery's troubleshooting and recommendation we were able to identify the issue and removed the PG&E smart unit and saved our AC unit from failing. Thank you so much Hometown heating and air from The Castillo Family. read more

I open up a project on Yelp and they called within 5 minutes. They were able schedule technician to comeout the same day to resolve my heater issue. The diagnostic fee was $79, which was competitive to the others that message later but some offer to waive the fee if the work was done, one had a lower fee $59 but could not come same day. When the technician arrived, he was super friendly, took a look, them explained everything clearly. He took pictures of the issue and then was able to fix what he could with the parts he had. He was able to get the heat on for the whole house, which was a life safer. Once the parts came in, they called and schedule him to come the next day to finish the job. Great experience, I would use them again! read more

The annual maintenance was carried out on time by two knowledgeable and very courteous people

When you find a local business that has high standards for customer service, it's such a blessing. Hometown Heating & Air Conditioning is one of those companies. I appreciate that their service people are honest and helpful. They could have charged me more and sold me on something that I didn't need, but they instead told me my system is in great shape. Marcos was my technician today. He was friendly and patiently explained my system to me. I would highly recommend Hometown. read more

Replaced our entire HVAC system in a day, 8 hours to be almost exact. The two-man crew were very professional, careful and efficient in removing our old system and installing our new system. We are very happy and satisfied with our experience. read more

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Hometown Heating & Air Conditioning is a rare gem of professionalism, empathy, and integrity. As a veteran and the primary borrower on a VA mortgage, navigating a home repair in the middle of a high-conflict divorce has been an emotional and logistical nightmare. My ex currently has exclusive use of the property and has made coordinating access incredibly difficult--even refusing to open the door during a scheduled appointment, despite being "working from home." His continued pattern of obstruction could have derailed the entire process. But not with Hometown Heating & Air. Their team showed up on time, conducted a full evaluation of the HVAC system, and handled everything with patience and poise--even when the situation was less than ideal. They didn't let my ex's ignorance or unprofessionalism derail the purpose of their visit. Instead, they provided the much-needed repair estimates required for my legal dissolution and were kind enough to follow through with everything needed to support this part of the case. As someone who's had her due process rights violated more than once throughout this journey, I'm profoundly grateful to encounter a company like Hometown--one that stands firm in professionalism even when the environment is hostile. Their compassion, reliability, and high-caliber service truly went above and beyond. I cannot recommend them enough for anyone needing heating and air expertise--especially if your situation involves complex access issues or legal proceedings. Thank you, Hometown, for your integrity and care. You're a model for how service providers should operate. read more

Just had Jake Munn come by for a check up of the furnace and he was great! Informative and knowledgeable. Thanks Jake!

My upstairs air conditioner had stopped working so Ethan and Andrew came by to see what the problem was. They did a thorough investigation and after going up into the attic, discovered that an animal had chewed the air conditioner wiring, which they promptly fixed and now the air conditioner is working fine. Ethan and Allen were prompt, professional, very courteous and polite, and answered any questions thoroughly. I was very happy with their service. I would highly recommend Hometown Heating & AC, as I've been using them for years. When I made the initial phone call, a live person actually answered and sent someone out the next day. Great service! read more

Andrew Perkins was my service technician today for a regular maintenance checkup to cover both heating and air conditioning. Andrew was professional, detailed, explaining exactly what was needed, and he took care of it thoroughly. Andrew made sure I had all my questions answered. I tried to give my review by phone, but after I had checked "10" on my rating, I switched to yelp to complete my comments. I valued Andrew's attention to making certain all is well, and for anything needed moving forward he provided me with detailed options, and the investment cost involved for each one. I definitely recommend Andrew!!! Thanks much!! read more

Marlon did a outstanding job, getting heat for my home. very personable. and helpful, I would recommend Hometown for any Heat or air Conditioning work. once again thankyou for another Year of service. Barbara Tulley read more

We had a couple of power outages the other night and it caused problems with my heating and produced two error messages on my system. Ramiro Guzman fixed it today and I couldn't be happier with his service. He was polite, knowledgeable, explained things clearly, and was a delight to work with. My heat is on again and working flawlessly again. Many thanks to Ramiro for the quick and thorough analysis and repair of my system! read more

I've got to give these guys credit. They did work back in 2022 but made a mistake. We didn't catch it until 2024 because the rooms with the errors weren't in use due to the age of our children. Once I had an evaluation done by a different company, they pointed out the issues and said I should go back to Hometown for evaluation and repairs. Hometown could have written me off and dismissed their part, especially since it has been two years since the work was complete but they didn't do that. They sent a technician, he agreed with the errors and found a few more. Then they sent another team and promptly fixed it at no cost. Making mistakes isn't an issue. This company owned their own problems and took care of it. They are worth the cost of any service because you know they will take care of you. read more

WOW - Hometown came through (with a little nudge and help from Nick). I was about to go looking for another company when they sent me Ramiro. He was polite, smart, kind, gentle, respectful, charming and knowledgeable. It was a pleasure conversing and having him in my sacred place. He offered advice but didn't strongly upsell. What a relief. He serviced my unit and all's well that ended well. I am sticking with Hometown Heating and A/C! read more

Very professional staff from customer service to technician. I used their service for a diagnostic on my water damaged air duct as a second opinion. Jeffrey was extremely helpful, obviously very knowledgeable, patient with my questions, and upfront advice about the best solution to my situation. I was very satisfied with the appointment and information received. read more

Please remove my review. The furnace has stopped working and the company has not been responsive.

Ethan and Marlon did an excellent job keeping my heating system in great shape. They were both professional, friendly, and worked efficiently together. Thank you both! read more