Disclaimer! We did not use them for our wedding…read more When we first booked this photographer, they had great professionalism. However, as time went on, the professionalism dropped. We were supposed to get our engagement photos done in October. We drove 4 hours to Nashville (our wedding venue is 2 hours away, but we moved closer to our jobs and are having the wedding closer to family) and the photographer no call/no showed. I sent several emails and called them three times but no one answered. The next day, they responded saying that they got the date wrong. It was annoying, but scheduling issues happen, so we were willing to overlook it. What caused us to fire Te Prometo as our photographer and videographer was them asking us to pay the deposit twice. Our bank showed that we had, indeed paid the deposit. After an exchange of emails, they had a banking issue on there end where the deposit was sent to the wrong place. I booked through The Knot, so I had not checked other review sights. I checked Yelp when trying to decide to fire them or not and saw that they had one review. It was a five star review from the owner (Brandi D). We fired them four months before our wedding. To their credit, they agreed to refund our deposit.

From the owner: We provide professionally designed photography and videography at an affordable price!read more