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    Hoover Keila, MD

    2.0 (66 reviews)
    Open 9:00 am - 5:00 pm

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    30 days ago

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    9 months ago

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    2 years ago

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    3 years ago

    Excellent Doctor. Very Professional and compassionate. I will recommend her. Easy to access and listen to your concerns ******

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    5 years ago

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    3 years ago

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    5 years ago

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    2 years ago

    Excellent Physician, lots of year of experience. Great service. Will not go to any other doctor.

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    They'll get you what you need/want. But be prepared to deal with bad customer service. Very disorganized.

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    3 years ago

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    5 years ago

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    4 years ago

    Terrible!! Wish l could give no starts! Horrible bedside manners. Only cares about money and not her patients!

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    3 years ago

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    3 years ago

    OMG. Going on 2 hours waiting to do X-rays. 2 hours. They typically run about 45 minutes to 1 hour late, but this is just too much.

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    3 years ago

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    6 years ago

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    7 years ago

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    6 years ago

    Staff is friendly and in my case, they truly listen to my concerns and act accordingly. Can't wait for the new office.

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    7 years ago

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    8 years ago

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    Review Highlights - Hoover Keila, MD

    Best thing is I get to go to their pharmacy on site to get all my prescriptions and they are cheaper than my local pharmacy.

    Mentioned in 2 reviews

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    HealthCare Now - HealthCare Now: John Hoover, MD is a Primary Care Physician serving Miami, FL

    HealthCare Now

    3.7(43 reviews)
    0.7 mi

    Refills are often withheld unless an appointment for a checkup is scheduled. During a six-month…read moreperiod, there were no follow-up phone calls to assess patient status and minimal outreach overall. This pattern seems to recur specifically at the time of refill requests, creating pressure to book an appointment in order to receive medication. The communication through the Healow app has also been disappointing; responses from staff have been unprofessional and unhelpful. Overall, the level of service has been very POOR. The front desk staff are awful, Stephanie in particular. Called 5 times and was hung up on all 5.. again a doctors office with no customer service is not a good one I have worked in healthcare for nearly 20 years and have never experienced patient care handled in this manner. I would encourage prospective patients to be aware of these issues before choosing this practice. And last but not least if you disagree with them, they delete you off the Healow app with MY patient records and cut access to your medications..

    Avoid this facility! You make an appointment to see the DOCTOR, pay to see the DOCTOR, call confirm…read moreyou will be seen by the DOCTOR, and end up with a nurse every single time. Never able to fully address your concerns, leave messages for the the doctor or his assistant to call you back and nothing. They treat you like a ping-pong ball. HORRIBLE service by all especially their receptionists!

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    HealthCare Now - HealthCare Now: John Hoover, MD is a Primary Care Physician serving Miami, FL

    HealthCare Now: John Hoover, MD is a Primary Care Physician serving Miami, FL

    HealthCare Now - HealthCare Now: John Hoover, MD is a Primary Care Physician serving Miami, FL

    HealthCare Now: John Hoover, MD is a Primary Care Physician serving Miami, FL

    HealthCare Now - HealthCare Now: John Hoover, MD is a Primary Care Physician serving Miami, FL

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    HealthCare Now: John Hoover, MD is a Primary Care Physician serving Miami, FL

    Raben Karen, MD

    Raben Karen, MD

    4.4(13 reviews)
    3.3 mi

    Whereas 5 stars used to be reserved for a fancy restaurant or club, in times of "the crown" it's…read morereserved for a doctor who has Saturday hours! Dr. Raben has been my primary doctor for awhile now, and part of the reason I chose her is that she has Saturday hours for established patients without an extra fee as long as you have an appointment. Regular copayment is always better than an urgent care center copayment! She has a lab, x-ray & ultrasound machines in her office, which make it more efficient whether getting a routine physical or a diagnosis when you're sick. In addition to treatment, she also offers some nutrition related medicine such as the vitamin IV's, which I'm a believer in. Dr. Raben's also offered phone consults before it was trendy. Her staff is friendly and helpful in getting your appointments. Heads up, Dr. Raben is direct. Besides still keeping paper record like the old day her bedside manner is to the point and lets you know what you (and yours truly) sometimes might not want to hear about your habits and health. That's sometimes needed!

    I have heard others say this but I'll say it again; she was hurried, careless, and lacked the…read moresocial skills of any typical family practitioner. She asked if I had "any other concerns" and before I could finish my "well yes.." she was showing herself the door. Also, the complaints about the incredibly rude and inattentive staff, are totally accurate. With that said- I had a wonderful young nurse who was kind and listened to me. That's the only reason I'm giving a 2 and not a 1.

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    Raben Karen, MD - " A physicians prayer"

    " A physicians prayer"

    Raben Karen, MD

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    Hoover Keila, MD - familydr - Updated July 2026

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