Absolute scam. I am a single mother with two children. I brought my 4 year to play with friends, and my 10 year old was going to sit with me and play on his tablet - he is too old to play and did not want to. I was advised if my 10 year old was to remain in the building, that I would have to PAY THE FULL PRICE for him to be there. I assured the staff that he had no interest in playing, and that he was going to play video games on his tablet. They told me without paying for the 10 year old to sit on a chair, we would not be allowed in. Absolutelt ridiculous and not accommodating what so ever. read more

Where was this place when I was a kid!? Seriously though this place was so needed in the West End. This is a huge, very well-equipped indoor play space. This place is part theme park/part play place. I spent three hours with the kids and I still had to pull them out at the end when the place was closing and there were things we ran out of time to try. There is so much to do: slides, places to climb, crawl. jump, shoot each other with soft foam balls (?) basically all the activities kids love to do in the cold weather when it is hard to find a place for them. Parents of toddlers note: there is a separate area for toddlers so they don't get bowled over by bigger kids. For the parents, there is Wifi and about a dozen comfy chairs at the front where parents can watch over the play structure. Plus a cafe with hot drinks and foods tailored for the kiddos. I gave them five stars-- my first experience was that positive-- but a few things stuck out to me: the play structure is huge and it can be easy to lose sight of your kids. It would be helpful if they had video cameras set up and screen set up in the parent section so it was easier to keep an eye on your kids. Also, I get that having the monopoly on food is a money maker but it would be nice to allow people to bring their own; particularly since there didn't seem to be any gluten free items on the menu. I was also surprised that the air guns in the ball area are as loud as they are. I would be a bit wary of effects on hearing over long term use. And a finally, big one for me is that they need some kind of membership pricing options asap. They just opened and are obviously working out the kinks. And at $12.99 for 5+ years olds and $9.99 for toddlers the prices are higher, than any of the existing play places, but this place has it all and you could easily spend they day there and not get bored. There is no comparison! I know we will be living here until Spring. read more

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WOW - this place is HUGE! We had some friends in town from California during a super cold snap, and decided to check out Hop Skip Jump for the kiddos. Our boys are 1 and 2 years old, and took advantage of much of this space. The area for younger kids only held their interest for a few minutes before they took off (mom and dad close behind) to explore the ball pit. They discovered a large area with exercise balls and spent more than 30 minutes bouncing them around and throwing them at us parents. Even areas for older kids, like the room with airguns that shoot foam balls was a hit - they picked up balls and threw them at older kids, played with the machine that throws balls into the air, and ran around like fools! After just over an hour of play, we all retired to the cafe for a little snack and some caffeine for mom and dad. Prices were a little higher than expected for food, but they weren't awful. We decided to leave shortly before lunch, and the place was filling up VERY quickly. There were two birthday parties plus all of us that couldn't take kiddos outside (-20?! BRRRR!) so it was getting BUSY but the staff did a great job and there was lots for the kids to do. We would definitely head over again, but it will be a once-in-a-while occasion as the cost (over $12 including tax) is a bit much for an hour of play with a 1 year old. Still, a great place, well kept, and lots of fun for everyone! read more

Great place to take young ones to burn off some energy. Every Tuesday is grand parents day which means half price for the grand babies if accompanied by Grampy and/or Nana. Added bonus is the comfortable chairs at the front for when the grand kids tucker you out. Update: We decided to have our Granddaughters 3rd birthday party here and it was absolutely perfect. All the families children had a blast and the party room we booked was immaculately clean and we were allowed to bring in pizza from outside to serve our guests. Highly recommend this place for your child's next party. read more

This place is much bigger than I thought from the outside. My 3 kids came here with me and hubby on a Saturday morning around 10:30am. We came here because of a birthday invite (not in the function room). We didn't have to pay. There were tons of children playing and adults supervising. I like the sitting area, though it could fill up quickly. I appreciate they separated the two areas. The one closer to the sitting area is for the smaller children (4 yrs old and under). The area behind that is for the older ones, and is quite extensive. I personally liked the long slides. My boys and hubby liked the air canons in the back, though it's quite loud when shooting out the balls. They all had fun in the climbing structure and tunnels "up there". By the time we were leaving at around 1:30pm there were even more children, and many parents had to stand and watch their children on the outskirts. I can see this place really fill up in the winter when it's not possible to go outside and play. Like I said we didn't pay, but I know it's not cheap per person. If you have a big family like mine, this can only be a once-in -a-blue-moon place to visit, definitely not a weekly event for us. That and you aren't allowed to bring outside food, which adds up the cost quickly. Hence one star lost from me. read more

The perfect place to wear your kids out on a rainy day. This indoor playground is clean and is great for kids of all ages. There's a smaller toddler section and the main playground is large enough for parents to get in there if they need to, or want to. I had a great time racing my four-year-old down the triple bump, side-by-side slides. There's a cafe onsite that offers a variety of kid friendly, decently priced food. I sipped on a lovely latte and read the paper for the first time in months as the kids went crazy for hours. Two things to know if you go - everyone needs to wear socks (I personally think this is a great rule for cleanliness) and you are not allowed to bring your own snacks. So plan your outing between meals or bring some money to treat yourself and kids at their cafe. We arrived shortly after it opened, around 9:30am, and were there until about 1:00pm. The afternoon seemed to be the busier time with older children, so if you have younger kids, I'd recommend going in the morning. When I asked my son if he had fun, he said, "I had to much fun, I had 10,000 times fun!" I got to relax, the kids loved it and the best of all - they were exhausted at bedtime. We will definitely return. read more

visited this gym on New Year's Day, which was a great day to visit because it wasn't as busy as I have heard it has been. My 4 year old LOVED It, had to drag him home. Entrance fees are pricey, I can't imagine its overly affordable for families. Pro's: My son ran and ran and had a blast. The air balls were a definite highlight for him. I had fun playing in there with him as well. Its great for adults to play with the children, there is so much space adults don't feel out of place. Even up on the upper levels I was comfortable. Downsides...cafe chairs are horribly uncomfortable - and food was pricey. It frustrates me when i'm overcharged, and 1$ for a box of raisins in insane. I'm happy to buy my son a snack where there are reasonable priced and healthy options. I'm sure there are others like me who would not hesitate to buy when prices are reason and not crazy. I ate the special while visiting, a Quesadilla but it was a pre-packaged frozen items that was gross! Since they were making fresh sandwiches I had thought it too would be fresh....but nope! My son had a grill cheese sandwich, I appreciated that they had a whole wheat option, but was disappointed to see it was made was processed cheese vs. Cheddar. Next time I'll pack snacks and eat in the car when we leave. The comfy seating was taken up by adult's coat...not the adult! What do you do, people are rude and don't hesitate to reserve seating for themselves. They have some kinks to work out, but I think this is a great spot when to visit when needing indoor play. We will visit again. read more

I haven't been here in a long time because the kids I babysit are too "cool" to come here. Where was this place when I was a kid. SOO BIG! Good cafe, no outside food, and buy socks read more

We went here with my two boys... They do not enforce rules what so ever. My 1 year old was consistently knocked over by children over the age of 4 in the 4 and under area. When I went over to the desk to complain about it the ladies there didn't even flinch from their cell phones. Duajj I think was one of the names I know it was du but can't remember the rest of the spelling. She did not leave her cell phone screen the whole 3 hours we were there. I noticed her eyes slightly glanced to the older kids and by her response I can only assume they were the owners kids as once more older children can up she was sure to kick those children out. I think we will stick to Rebel space where rules are enforced and the staff isn't consumed by their cell phones. Very disapointed as the facility its self is clean and great but the staff don't seem to care. read more

Great place for a rainy day with the kids. I think I had just as much fun as they did! My son at seven and my dtr at four where entertained for three hours. Being able to come and go was an option. Though we opted to stay until they were good and tired! read more

Customer service was awesome. The place was really clean with comfortable seating area for the adults. My girls had so much fun.

Great place. Lots of fun for the kids. Mine are 8 and 10 and had a great time for hours. It's a little on the pricey side so coming often is not an option but once or twice a year it's great. As a side note, and I have no idea why, but when you walk in, this place reeks! You get used to it after an hour or so but every time I walk in, it stinks like horse crap. It's weird because it's very clean but the smell? Ugh... read more

There is no doubt that Hop, Skip, Jump indoor play park is a long overdue and fantastic place for kids to run, climb and play. Parents can relax on comfy chairs (if they arrive early enough) and enjoy a well deserved coffee or tea (with soy milk as I was pleased to see). The facility is clean (although, I do notice a strange smell upon first entering but you go nose blind after a few minutes). My biggest problem with this place is the cafe. As a newbie vegan I'm constantly looking for things I can eat wherever I go. When I asked the staff members working the cafe whether the falafel fatayer ( a yummy bread stuffed with either meat, spinach or falafel) had dairy, they claimed no knowledge about the ingredients in their food. There is no information on their website either. This lack of knowledge makes their no outside food policy unreasonable. So, those with food allergies or special diets have no choice but to bring their own food (rebels that you are) or leave. But at least I can have soy milk in my tea. read more

No policy for controlling kids, toddler space full of older children, price is way to high wont be back.

Ok, So everyone I know has liked this place. comes highly recommended. I take my 3 year old there today. It's 3:30pm and they inform me there closed to the public. I have to tell my 3 year old we can't stay. Nothing like taking a 3 year old from a place crying here eyes out. worst part is i travelled from Cole Harbour to get there. Not inpressed! read more

Okay so everything about this place was great with the exception of the staff. We informed them this was our first time and we were told the only thing we need to know is two rules: wear socks at all times and because our child was over four he wouldn't be permitted in the under four area. While we were there all four of the staff used the over four year old area to play a game or two of tag-with one of the girls wearing you guessed it no socks. While they were playing I was waiting to get a drink but there was no one available to get it for me. On top of that two of the girls entertained themselves in the under four area for a while and then used their cells when they got bored of that. Oh and did I mention there are more than two rules because there are. We weren't told where the bathrooms were, where our shoes and jackets could go, that parties could be booked, nothing. The space itself is amazing but staff need to be better trained or if they are trained then managed better as they certainly could have made this experience exceptional. read more