It's well kept and well supplied with things like stepladders and sinks for putting flowers at graves. And it's been that way for years and years. read more

For the absolutely unreasonable level scrutiny that one must go through to visit their loved one, and enduring verbal abuse from who I could only assume was a Maintenance Man, the grounds really are falling into disrepair. There's visible trash on the property, and portions of grass that are dead or dying, and headstones and face plates to crypts having broken or fallen down. For how aggressive the staff is towards visiting family, you think they'd take better care of the place. It really is a shame when such beautiful and historic sites in New Orleans aren't taken care of and that's evident here at Hope Mausoleum. Just a shame. read more

Since I'm being all odd and creating a list of cemeteries and funeral homes, I should include the final resting place of my granny & grampa. This mausoleum doesn't have the charm of the open air cemeteries, but it's what my granny wanted...to be inside. And their crypt is at the very top of their section, so it's hard to see their names. I attended a funeral here once and the priest who was saying the service said "That's a lot of bodies. I'd hate to be here on judgement day." So I guess I feel about Hope Mausoleum the same way I do about the high rise condos all over the Florida gulf coast....too many people packed into to small of a space. Enough with my personal issues, the mausoleum is just that...full of marble and well-kept. read more

Hope Mausoleum - skinked off the web - Funeral Services & Cemeteries Near Me - New Orleans, Louisiana

On 2/25/22, my sister and I attempted to gain entry to the mausoleum to visit the crypt of our grandparents and other relatives. We were met by a man at the entrance, possibly the same one referred to in other reviews, and told that we must have either proof of ownership of the crypt, or a documented close relationship to those entombed. I inquired if an online family tree with over 13,000 unique names, clearly showing the relationships, would be proof. He said no and that we could not enter. While there was no escalation into the shouting that others have described in reviews, I was disappointed and distressed that, after traveling 600 miles from my home in South Carolina, we would not be admitted. I consider the policy, as expressed to us, as showing dishonor and disrespect to the memory of my recently deceased mother, who is our link to those in the crypt we wished to visit. As one who has done genealogy for five years now, this is the first time a cemetery I visited has presented itself to me as some kind of maximum-security museum. Not a good look at all. read more

Having three generations of my family here I need to take exception to what has been said about Hope Mausoleum on a few reviews posted here. Most are old and outdated. Hope Mausoleum is a private cemetery/mausoleum that is well kept and run. It is serene and peaceful. Management doesn't allow cemetery tours as it is a private facility and that is their rule. I am grateful for that. This is New Orleans in the twenty-first century and Hope Mausoleum has had problems in the past with theft and vandalism and now requires more vigilant monitoring of visitors. Again, I am grateful for this too. If anyone wants to find and visit a deceased loved one's grave, go to the office next to the cemetery's entrance and ask the clerk. It is staffed when the cemetery is open.They will help you find the grave and allow you to visit. Simple as that. Please don't arrive 15 minutes before closing time and expect/demand to be allowed to visit. Its hours of visitation are clearly posted on a sign in the entranceway. Also note that masks are required due to Covid 19 as of now. Visiting my family here is a dignified, peaceful experience. You will find the staff here kind and courteous and willing to go to great lengths to accommodate its visitors. This will be my future final resting place and I hope it will be the same place I've know for the last 50 years. read more

This Family run business has been in my life for many a year. My loved ones are interned here. I used to live right across from the back door. The Family has moved on to a younger generation, but in these hard and frustrating, frightening things that are happening in our city and the world, out cemeteries and the souls that work there, not just this one, but I'm closer to Hope . i would just like to say a warm and gracious thank you for your services. read more

Several members of my family are buried here. My gr gr grand aunt , whose remains were transferred from Girod St. Cemetery, my grandmother, my mother and my younger brother. Though I no longer live in New Orleans I live a days drive away, and have visited many, many times. I was born and raised in New Orleans and when I am in town, I always stop for a visit at Hope Mausoleum. It is just the same but I miss the florist whose shop was at the corner on Canal St. for many years. I am so sorry to read the other reviews because I have never had a similar experience. The mausoleum and St. Johns are always well maintained and the the people I have met who worked at the mausoleum have always been courteous and friendly. I have visited many cemeteries in New Orleans, and feel that Hope Mausoleum is one of the best. The Huber family was very helpful when sadly I had burials there. I have always felt it was a caring place. G. R. Pearson read more

DO NOT PLACE YOUR LOVED ONES HERE! There are not sufficient words to describe the horrible experience we had here. My sister and I flew into NOLA for the day from two separate states for the funeral of my Godmother. Her husband (my sister's Godfather) died almost 40 years earlier. They were not able to have children, and as a result we all had a very special bond. As we were so young when he died, and it was so long ago, my sister and I could only remember a few faint details about the mausoleum where 'Uncle Bill' had been laid to rest....and he is not on 'find a grave' etc. (there is no one else besides us to put him on such things). After my Godmother's service at her ancestral family crypt, my sister and I started visiting mausoleums trying to find 'Uncle Bill's' grave. At our 3rd stop the nice man working there asked us what we did remember and told us it sounded like 'Hope Mausoleum' and gave us directions. We looked on Google and it said they closed at 4pm...we arrived there at 3:50pm prepared to run in different directions to look for the grave and snap a picture before they closed. A man wearing khaki shorts with white garbage bags hanging out of his pockets walked up to us as soon as we got in the gate and told us 'they were closed and we had to leave...NOW'. We tried to explain that we had flown in just for the day etc.... he LITERALLY LEANED IN TOWARDS MY FACE AND YELLED "I DO NOT CARE!" He went on to yell (I mean literally raise his voice...loudly) at us that we could not 'just roam around the facility' (what... are two 50 year old women going to steal a corpse?) and that 'we needed to call and make an appointment.' We again tried to explain that we were flying back out of town that evening...he AGAIN ACTUALLY LEANED INTO MY FACE AND YELLED "THAT WAS NOT HIS PROBLEM, HE DID NOT CARE, AND WE NEEDED TO LEAVE... IMMEDIATELY". I then told him that it said on Google they did not close until 4pm and we had (8 mins by that time) left to look, that we didn't want to stay... just snap a picture and go so we could put him on 'Find a Grave'. He again yelled at me that we could not 'just roam around the facility' ... that we were 'not allowed to take any pictures' and that we had to leave immediately. At this point he was holding onto the gate and making 'shooing motions' at us with his arm....telling us to GET OUT. I asked him his name several times, which he refused to give to me, ...I asked him who was the manager there... he told me that 'he ran the place' and to get the hell out.... he did not care what our problems were....or what we wanted. We did leave with still 6 minutes to spare before the mausoleum actually closed, and were never allowed to look for Uncle Bill's grave. I was so flabbergasted at his level of hostility and inappropriate behavior that of course I thought of everything I 'should have done' afterwards...like record him yelling at us! I did think to snap a picture of HIM as we were leaving, but he saw me and kept his head turned. The moral of this story is... DO NOT PLACE YOUR LOVED ONES HERE ...IF ANYONE WHO LOVES THEM MAY EVER WANT TO PAY THEIR RESPECTS IN THE FUTURE... THIS IS HOW THEY WILL BE TREATED. read more

I feel terrible for the visitors seeking family and friends that had such awful experiences here. My grandparents are buried here, but I also have a couple of great aunts there as well as my sister in law's parents. I've never been approached by anyone when visiting, though I did almost get locked in at 4:00 one afternoon. The hours are very odd, but I know the man who works there has always been very kind to my elderly parents when they visit by going the extra mile for them. Also, I take pictures ever time I go to show my parents the flowers I left. read more

What a miserable place. In the last year, I discovered that my paternal Great Great Grandfather and mother are buried here. I was delighted to read the history of St. John Cemetery in the center of the mausoleum. Though, as a child, I can remember my Grandmother taking me here, I didn't recall who she was visiting. While my husband and I were about, in the area, I asked him to stop, so that I could see the grave. The gates were open as anyone would expect of any cemetery in the middle of the day, so we entered. Upon entering the tiny cemetery, a flood of memories came back, but I couldn't recall the location of the tomb, but I had a photo, so I was certain I could find it easily. While walking through, I could see a man watching me through a window, so I waved politely. Before you know it, he was out in a snap, asking what I was doing. I thought it was innocent enough, that maybe given the small size of the cemetery, he was offering to help, but no. He wanted to know what I was doing (it's a cemetery) so I told him. He asked where the other man was. I told him that he's a guide and naturally curious, so he was having a look around. This is where he turned..."Well, he's got to go! He's got to get out!" I tried to explain that I asked him to bring me, and he's just looking around. "Are you a "property owner"?!!! I didn't understand what he was asking. "If you don't own a plot here, you can't be here! You have to go!" At this point, he had me so rattled and thrown off I was kinda shaking. In my 55 years in this City, I have never been thrown out of a cemetery for looking for a grave. That's what people do, especially if they have multiple generations that have lived and died here. He behavior was irrational and very intimidating. It was as if we had accidentally stumbled into a crime scene. I don't know what they are hiding or what they are afraid of, but it is unnatural and they really need to rethink how they treat visitors. It's a final resting place for loved ones who I'm certain would be pleased to know that people come to rediscover and reflect upon their past. Shameful. I've never known a cemetery that dicourages and throws out visiting friends and family. read more

My parents, my grandparents, my sister and my baby brother are all interred here. The facilities are clean and well kept, and yes, the caretaker does keep people out. There is a small sign by the only entrance that informs people that it is a private facility. If you don't have family or friends buried here, you are trespassing. It clearly states so. It also clearly states the hours of operation. If anyone needs help finding a loved one's resting place all one needs to do is go into the office on the premises and ask for help. You will be kindly assisted by the staff. They do not allow tourists, tour guides or tours. No photos of graves are allowed out of concern for the privacy of the deceased and their family. I have never had any trouble with the caretaker. He tells me hi and asks if he can help me. When I inform him I'm here to visit my family's crypt, he tells me if I need anything just go to the office. I appreciate that they try to keep the tourists out. Also, if you don't come ten minutes before closing time, you won't be rushed out. I've never had any problems here and it's premises are peaceful and quiet. read more

Indoor facility with perpetual care. It is kept clean and cared for by the staff. They were most helpful with my mother's burial. My family is buried here and it did OK in Hurricane Katrina. read more

I had a very poor experience here, trying to visit my godfather's tomb. There was nothing threatening about us, but this 'facility manager' had absolutely no empathy or interest in the needs or feelings of others. At a minimum, he could have been more compassionate when telling us we could not look for his grave. He was extremely rude. read more

I am a volunteer photographer for findagrave.com. The management of the cemetery is very rude to visitors, restricting visits to family only. I had the misfortune of visiting this cemetery on one occasion. I was greeted with insults and threat of arrest. I did not but enter St. Johns cemetery, which is enclosed by Hope Mausoleum. I took no photographs and did nothing but enter the cemetery. It is my understanding that they limit visitors to only family members IF they can show relationship and/or proof of ownership (as reported by one person who requested a photo of their family members' grave location). I just received a group message which went out to photographers and people who had requested photos because they are not able to visit the cemetery, either because of their location or handicap. This is the entirety of that message: Reported by: Hope on Jun 17, 2016 General problem: Other problem Details: "Take down all pictures on this website pertaining to Hope Mausoleum in New Orleans immediately. We are a privately owned and operated cemetery. Any and all pictures and any type of video are strictly prohibited and are in the Rules and Regulations of our cemetery. This is in violation of the Law of Property Rights and will be pursued if necessary." read more

Always well kept and super clean. Staff very friendly and helpful. People should respect and honor every cemetery's individual rules and regulations. These rules keep the people who DO have family buried there safe. Like me! And I believe this is the reason why Hope Mausoleum looks as good as it does. read more

My family has 4 generations buried in Hope Mausoleum. The property is very will kept. My family and I are proud to have our ancestors final resting place with Hope Mausoleum. We have always been given the utmost respect when visiting our family. It's extremely comforting knowing they are safe and well guarded. read more

What an awful experience. I've never written a yelp review before, but I feel compelled to do so today. I'm a lifelong resident of south Louisiana, and I've had family in the New Orleans area since the beginning of the 19th century. I'm also currently enrolled in mortuary school, & I'm a big history buff, so I though that today would be a great opportunity to visit one of the last cemeteries in town that I haven't yet, Hope. I've been to nearly every other private cemetery in town and never have I been treated as rudely as I was today. As soon as I walked in I noticed the weirdly aggressive "no photos allowed due to copyright infringement (?)" signs (completely unique to this place). I make it 5 steps past the front entrance and the same angry foul little man I'm sure you've all met demands to know if I have any family there. I don't know if I do or not, so I just say no. He starts shaking his head and jerking his thumb and says "you can't be in here, private property. You want a tour go down the street." His tone was that of a power tripping mall cop. The kind of person that gets off on "ENFORCEMENT." Just a miserable guy. I know that I can't in good conscience recommend any future clients there, especially it seems if they have any loved ones that might care enough to visit.. read more

The staff at this cemetery will not allow photos to be taken of the crypt markers under any condition, not even by family members. Thus, family genealogists with loved ones buried here cannot include a photo in the family tree. Furthermore, no one is even allowed in the cemetery/mausoleum unless they OWN a plot. No visits from friends or relatives? Are you sure you want this to be your final resting place? read more

I feel the hope mausoleum is beautiful ,It is clean I feel safe when I go visit my loved ones and to know my father and grandson are on the second floor and on top row I know they are out of the weather will never flood and most important they are at peace thank you to the caretakers etc , for making our family the Finnegan s and Fords have peace of mind in knowing that you do a GREAT JOB and I am proud to have my father and grandson taking care by you THANK YOU SO MUCH read more