They ended up sending me a $45 check for 'confirmed' mistakes after a few months--I still think it…read morewas more though. Especially given my breakdown over the numbers. This makes me highly concerned over who could be paying much more for their services than they should be. Who doesn't fully check those numbers, just grabs the receipt and go. I'm thankful I have a person who is a medical biller in my life who knows about these sorts of things.

This practice is poorly run. It's very difficult to reach them via phone and they make a lot of…read moremistakes between two offices. Numerous times I've been told a prescription was sent, but then found out it wasn't. Long delays on scheduled appointments. Today after 10 minutes waiting, the doctor finally came out and called in another patient. So we are looking at a 30-45 minute delay. The receptionist was in rude disbelief that I asked about it.

Had my first visit with this office earlier this month on the recommendation of my parents who have…read morebeen going for a while, and I patronize the OB/GYN in the same building. The receptionist was very friendly and took care of my paperwork quickly. I sat in the waiting room for maybe 5 minutes before being escorted to my exam room. I had to wait in the waiting room longer than I would've liked, but I'd had a book so it wasn't all that bad. The doctor, Heather Collins, did apologize when she came in citing some acceptable reason for her tardiness. Dr. Collins was fantastic. She's bright and cheery and was great with answering all my questions and going over different scenarios. She promised to follow up with the results of my tests because, "No news isn't good news, you just don't know!" The office followed through with calling me upon getting my results from the lab. Will definitely make this my primary care provider. Up until now, I'd only ever gone to my pediatrician (from about 2 months old to the current ripe age of 24), which he is totally cool with and said I can go until he's retired, but something about having to sit in a waiting room with snotty, possibly swine flu infected kids is not at all appealing anymore.

The last review of rthis practice was written when Heather Collins was still there. It has become a…read morecompletely different practice now. Staff and Doctors are harried and rude. I called to have a perscription renewed 3 times over a period of 7 days before it was filled. when I mentioned my concern over not haivng my medications I was told that they had over 4,000 patients and I should call in sooner if I'm going to run out. Even my pharmasist told me they don't return refill requests in a timely manner. Doctors don't return calls but deliver messages through their rude and uncaring staff. I overlooked their bad behaviors quite a few times before saying enough. I suggest you keep looking. This doctors office will be closed no doubt with this type of patient care.

Great doctor. He really cares and is very thorough.They do flu shots, sick visits, physicals and…read morepreventative medicine. I highly recommend Dr. Jerry. He's kept me alive and healthy!

My parents have been patients of Dr. Roth's since the doctor was fresh out of medical school. Dr,…read moreRoth provided years of great care to both of my parents, until my Dad was entering the last stage of dementia. Upon advice from a geriatric psychiatrist, I opted to have my Dad transferred to the psych unit to buy us time to time to find a nursing home, as we were no longer capable of providing the kind o care he needed at home. Dr. Roth wanted to release my Dad to com home. Furthermore, there was a breakdown of communication between Dr. Roth and the geriatric psychiatrist - and my Dad suffered. Because of their lack of discussion, my Dad ended up having his anti-depressant "drop off" the hospital's med list - thus, his anti-depressant was stopped cold-turkey. I left multiple messages with Dr. Roth, and those messages went unreturned. When I had the gall to call Dr. Roth on his cell phone in panicked state, not knowing what else to do, I was scolded and told not to use that phone number (this was a few days after he provided me with his cell number). The end result left me feeling like I dared to listen to and take another doctor's advice, so Dr. Roth washed his hands of my Dad. Before this experience, I had an extremely high opinion of Dr. Roth. After this experience, I don't feel that it is in my Mom's best interest to continue being seen by Dr. Roth, and am in the process of transferring her medical care. I have no faith that, in a similar situation, Dr. Roth wouldn't do the same again. Horrible way to end years and years. Extremely disappointed.

Terrible experience with Melanie Stentter on the first video consultation. I kept waiting on zoom…read morelink to be accepted on the video call when she finally called me on my cellphone saying I didn't join the video call and would need to reschedule. She affirmed that the issue was on my side since she never received a notification of patient joined the call.Rude, impatient and unprofessional!

Front desk lady is HORRRRRRRRIBLE. I checked in and waited quite awhile. I went up to see if she…read moreknew I was there. She rudely closed the curtains to the front desk in my face. Who does that? The doctor is ok but the front desk lady needs to be fired. People with mental health issues shouldn't have to be made to feel like that.

I've been to this clinic a couple different occasions and I think it may help me again in the…read morefuture as I sustained a TBI ( Traumatic Brain Injury ) and an addiction to opioids so they offer a dual diagnosis program. The staff are very professional at what they do as well as polite until it's time calls for them to place a client in a secure location for everyone's safety. Until the next time I need a visit for a medication adjustment and with thoughts and prayers to all of the staff, James C. Chandler

The only reason they received more than one star is bc the food was good…read more The MOST IMPORTANT thing ,however is the amount of Prescription DRUGS they dispense very Carelessly!. they have my young 22 yr old niece over 15 medications. And made her so much worse with so many more issues. These demons are clearly only in it for the money ,SICKOS. Just do some real work and give them therapy . Spend more time with one on one talking if you're Soo educated . Use that education to degrees the patients. Not progress their problems. It's simple and they complicate it to make money it's all about PROFIT

I was in in the lenfest pavilion for 9 days. I can't say enough good things about the nurses (…read moreAbby, Becca, Sam, both Jenna's, and the rest of the girls). They were all angels and I can never thank them enough

The situation with hospital got so much worse I might never see my mommy again because of the…read moreneglect from hospital I feel that they are very discriminative and lie when your loved one will be realeasd from this prison it's not a hospital it's a prison. They are neglecting my mom staff is rude and mock autism. Do not take your loved ones to this hospital they are terrible I have not had any contact with my mommy since last Monday we are suing for medical malpractice

zero stars if I could. i tried to rebook my appt (after 2…read moreattempts) and was out on hold for 5 minutes. The office manager picks up and blatantly said, "well you left us a bad google review so we deactivated your account". for reference, read my Google review that details the nonsense I went through with this office.. Let me say the nurses and docs there are great! I was with this place for 11 years. But the front desk staff has always been sassy, - any time I have had to call the office twice in one day they are very obviously annoyed and blow you off. Save yourself the trouble and go somewhere else

If I could give zero stars, I would. One year I had to get…read moreblood work three different times because they kept sending the wrong order to the lab, they change appointments dates and they don't give you the option of using a cancelled one. You have to call them every week to ask them if they have cancellations or not when they are the ones who cancelled -or forgot to add your appointment- on their calendar. The lack of communication and organization is staggering.