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    Hoppers Treescapes

    5.0 (2 reviews)
    Open Open 24 hours

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    2 months ago

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    Oro Valley Tree Service - Oro Valley Tree Service at work

    Oro Valley Tree Service

    (3 reviews)

    I called Oro Valley Tree Service for an estimate. A window of time (2-5) was given for the…read morefollowing day. After waiting a couple of hours, (we get calls from the gate and I didn't want to miss the estimator's arrival,) at 4:20 I called to see if someone was coming out. Had I not called, I doubt if the estimator would have come out to the property before 5, or for that matter, at all. The estimator looked over the tree to be cut back, and a possible additional job, if he wanted it, and said I would get an estimate by email from his office. He was about to leave and I asked him if he had my email. He didn't. I wrote it down for him. By the next morning, not having received an estimate I called Oro Valley Tree Service and spoke with the same person I arranged the estimate with, who turned out to be the owner. I explained that the visit by the estimator went well; I didn't push for a price, or attempt to negotiate; offered him cold bottled water when he left, etc. But I know he had a price in mind when he looked at the project. This estimate by email is an unnecessary, and I suspect, an intentional, delay. The benefits of this--for a business--should be obvious. (Many of these are psychological; it gives added importance to the job, even when the work doesn't deserve it, it makes the customer wait, and places the customer in a subordinate position, and quite frankly, is insulting to the customer). An email, when citing the estimate, and used for a contractual reference is fine, but a verbal estimate could easily be offered before the 'write up'. When I called the service and said I'd rather just pass my comments, (above) as a point of information; that it was simply for her and her business, and nothing more. I did not want any work done, or did I want to cause any ill will with her employee, she disputed just about everything, said the worker was fine, the estimates were handled this way, and was extremely defensive. I didn't expect this. Instead, she could have accepted my remarks, asked what could be done, but there was none of that. Had her attitude been reasonable, and not dismissive, I wouldn't be writing this review. Tree trimming is a competitive business, and I would think businesses would be eager to help customer's when unprofessional behavior is encountered. The customer's time is important as well.

    Fantastic Crew and Service! Pruning of our Palm Tree, Mesquite Tree and Palo Verde came out…read morefantastic.

    Martinez Outdoor Solutions - String line for fence

    Martinez Outdoor Solutions

    (13 reviews)

    Sam Martinez was awesome! I needed a bunch of small tree debris removed from my front yard gravel…read morealong with a large tree trimmed. I thought I could do it myself, but it quickly became evident that I needed help and fast due to my HOA. Sam responded to my Yelp request with a very reasonable price and came out the same day. I couldn't be happier with the results.

    Martinez Outdoor Solutions Inc…read more Add a photo Martinez Outdoor Solutions Inc. 5.0 (1) Overview Services Reviews Photos About Google review summary 5 4 3 2 1 5.0 (1) Reviews Sort by Most relevant Newest Highest Lowest jeff harry Local Guide·18 reviews·4 photos Tired of the giant tree stump and low wall view of the neighbor's backyards, we decided to add a custom fence topper and gate to block off the bad view, enhance the mountain views, and gerally give the yard a more enclosed feeling. ... More Photo 1 in review by jeff harry Photo 2 in review by jeff harry Photo 3 in review by jeff harry Photo 4 in review by jeff harry Zaedi Tagalog 1 review·3 photos a week ago New Martinez Outdoor Solutions Inc. handled my residential clean-out, and they did a fantastic job. The team was professional, quick, and thorough, and the pricing was very fair. Everything was removed efficiently, and the space looked great when they were done. Highly recommend! Photo 1 in review by Zaedi Tagalog Photo 2 in review by Zaedi Tagalog Photo 3 in review by Zaedi Tagalog jeff harry Local Guide·18 reviews·4 photos just now New Tired of the giant tree stump and low wall view of the neighbor's backyards, we decided to add a custom fence topper and gate to block off the bad view, enhance the mountain views, and gerally give the yard a more enclosed feeling. Martinez did a 10 star job in fabricating and installing over 100 feet of custom topper - even managed to make the topper level even though the 39 year old wall is decidedly NOT level from end to end. I would definitely hire them again for custom metal work or landscaping projects.

    Hoppers Treescapes - landscaping - Updated September 2026

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