The building is old and antiquated and it shows but especially in comparison to other buildings on…read moreProspect Street. From from the moment you enter the lobby and then visit the floors, you will see just how shabby, unkept and rundown it is. For nearly two years there has been massive construction throughout the parking area with no end date in sight. Not only are you subject to jackhammering 8 hours/day from 8am to 4pm but the dust has encapsulated everything. Please see the plethora of complaints on all review boards. Because of the ongoing construction parking is severely limited so you are forced to valet your car leaving the tenants furious and irate. There is no guest parking and therefore valet charges all the visitors $5/hour. There is more than ample reason the building is never at full occupancy as the turnover rate is enormous, rightfully so. There is only ONE washer and dryer per floor for 18 apartments which break constantly caused by the overloading. They have outsourced the machines to a private company in order not to deal with it and instruct the tenants to use another floor. Tenants are apoplectic especially when their clothes are trapped in standing water. Management has absolutely no regard for tenants inconveniences. NONE! The front desk staff are nothing more than potted plants who do nothing more than press a button to open the doors ONLY if you don't open it. Half the time no one is even at the front desk. They are either upstairs, leave to get food and or asleep so anyone can enter the building. Security is non-existent. The garbage rooms on floors are beyond disgusting. People throw trash on the floor with food still in it. There are complaints of mice and roaches and nothing is done to correct the ongoing problem. Nothing is ever washed and/or steam cleaned. Carpets, garbage rooms, etc. One tenant described her floor like living in the slums, it's so disgusting No rules for dog owners and several tenants allow their dogs to urinate right outside the front door in the rotunda. Others tenants allow their dogs to urinate directly outside the side door and also defecate in the garage. Dogs urinate on both the front and side lawns and bushes, rather than simply using the opposite part of the sidewalk. There is no handicap ramp in the lobby which is a violation. You have to go through the garage to the side door in order to avoid the stairs. This is an enormous hassle coming home with groceries as the concierge just sit there. Even more precarious is trying to maneuver a stretcher down these stairs as the emergency vehicles are unable to access the side door because of the low clearance. The elevators are extremely small and can only accommodate four people. Your moving company will charge overtime for the extra trips it will require in addition to not being able to fit any large furniture. The tenants all denigrate the building manager James Mason. If excuses were an Olympic sport, this management team would take home the Gold Medal leaving you exhausted with his loquaciousness when it comes to addressing any problems. His excuses are so banal and outrageous they're devoid of all reality. Many tenants are so exasperated and furious by James behavior, they use expletives to describe him. The overall condition of the building can be attributed to his total incompetence as a property manager. It is so filthy dirty and disgusting it will leave your skin crawling. Give the plethora of newer, well maintained apartments throughout Hackensack and Bergen County, I could nor would I ever live at The Pierre. Don't take my word for it but rather inspect the entire building thoroughly to observe first hand how long overdo a complete and total renovation is. The building is a pigsty, just look at filthy stained furniture in the lobby and the inside of the elevators before inspecting the basement, garage, floors, laundry rooms and especially the garbage area's. You'll gag! There are also rats by the Luxor lockers as they are kept outside in a covered area.

DO NOT MOVE HERE!!!!! All of the posts here about the construction are true. It's absolutely…read moreunbearable and the management barely even acknowledges that the tenants are being inconvenienced. The noise is loud even on the upper floors, and intolerable on the lower floors. The building is filled with dust. Also, the elevators are constantly out of service and the hallways stink of pot smoke. Maybe in a year or so when the construction ends there will be some improvement, but don't count on it.

I LOVE living in Towne Center! I feel LUCKY to call this home. After living in NYC for over 20…read moreyears, I could not have found a more perfect fit for me. Where to start.... Leaving the city was scary. I was deciding between living in a house or an apartment and I visited many of both. I decided, as a single mother, I would rather live in an apartment building, with doormen, security, and lots of neighbors around. Luckily, I have an Aunt who lives in Alpine who told me I MUST live at Towne Center. She kept saying "These are NICE people" (the NICE was heavily emphasized and had multiple meanings). I am so grateful to her! First, I met with Anna the leasing agent of the building. Anna was a breathe of fresh air compared to other agents I have encountered. She is a true professional, knowledgeable, easy to talk to and kind. The smile on her face is genuine and warm, not fake and sales like. She was an absolute pleasure, made the application process seamless and worked with me to meet my needs. I am extremely gratefull to Anna for helping me in so many ways. Research: I spoke to numerous people who currently live and have previously lived in the building. Most of the my aunt knew already so they were very honest with me. One couple who were both doctors lived in a beautiful three bedroom with high ceilings, an upstairs loft and storage area and they had a grand piano in the living room and a full dinning room table. They had lived there for about 12 years. Also, I spoke with young couples and professionals in their 30s and 40s who worked in Manhattan and had no plans on leaving Towne Center even though they could afford very nice homes. True story: When I first moved to Engelwood, I met a family on my sons soccer team who had lived in the building. The wife told me wonderful things about the friends they made and the husband told me if it was up to him, he never would have left. They had a live-in nanny in their apartment with two children and a third on the way (both Harvard graduates). For me, coming from Union Square where I could get anything at anytime, I put a high value on location and convenience. As a parent, being able to run downstairs to CVS for late night cold medicine or across the street to Shop Rite when I forgot the hamburger buns was a life saver. I knew I wanted the safety of a 24 hour doorman and round the clock security. The under ground gated garage means I would never have to shovel snow or get stuck at home because of weather. And when my car battery died, I had people to give me a jump in minutes. When I walked into my new apartment, I felt the sun shinning on my face, saw an openness and lightness in the rooms and knew immediately that I made the right decision to live in Towne Center. The bedrooms and bathrooms are large, the living room has tons of natural light and there is plenty of closet space. If that wasn't enough the other reasons I rave about my apartment building are as follows... SASHA and JORGE are the superintendents of the building, taking care of anything and everything. I CAN NOT EMPHASIZE ENOUGH can not how phenomenal they are and how welcoming they have been. To say they go above and beyond is an understatement. They take pride in their work, do an exceptional job and they care about the people who live here. You may think this is not so important and I promise you it is! They make us smile every time we see them are always able to lend a helping hand. I have been living in apartments for 25 years, with many superintendents, Sasha and Jorge are in a class by themselves. In addition, from the first time I stepped foot in the building and every time since, ALBERTO at the front desk and ALFONSO made me feel like I was home. They have such positive energy and have been so kind to all of my extended family and friends. Concerns: no place is perfect. I listed some things that are challenging. - There are some doormen/woman security guards who are outstanding and there are some who are not. Turnover is high and so there is inconsistency. - We pay an assessment fee for a few amenities but before I lived here there were Sunday brunches for everyone with bagels and stuff. During the pandemic that stopped doing them COVID. The assessment fee did not go down and nothing was introduced instead of the Sunday brunch. - I am thrilled to have a gym in the building and it also needs a tech update. Only one of four TVs works well on the treadmills, there are 5 "watchable" channels - In this day and age I would at minimum expect ESPN (sports at a gym) and basic cable / streaming. - For new tenants rent went up 6% in one year and you can only sign a one year lease. You should be able to sign multi-year leases. - We have a cool movie theater, which also needs a tech update. BOTTOM LINE: I LOVE this building and my happiness greatly outweighs my concerns. The friendships I have made are priceless.

We moved to Towne Centre of Englewood 6 months ago. We downsized from a home to a two bedroom…read more After seeing many of the apartments in the area and dealing with a lot of sales people we were very taken by Anna and her honest concern for our needs. she didn't try to 'sell' us on anything, she readily admitted when a floorplan was not right for us. she was incredibly patient with us and worked with us the whole step of the way until we got approved. She remains a great resource for all our needs well after the lease was signed. since moving in, we have been pleasantly surprised at every turn. coming from a large home where things needed fixing every other day, I can't say enough about the maintenance duo of Sasha and Jorge, lead by the building manager, Jude. for a building this size youd expect to have to wait for repairs, instead, they show up almost immediately. there is a very efficient online maintenance request form and it really works. since moving in we had A/C issues and appliances malfunctioning and Jude made sure we had replacements in our apartment to minimize any discomfort. one time I told Jude not to bother bringing a replacement, that we'd be ok until the repairs were done, but he insisted! he had a new unit purchased and installed at quite an expense to management. we really feel cared for. the front desk staff are wonderful. eager to help and always greet me with a smile and a kind word. the other tenants here are so friendly and caring and respectful. I find it very quiet and kept clean. I highly recommend Towne Centre.

your not getting what you pay for in rent.. there is no assigned parking and if you want assigned…read moreparking it's another estimated $100 a month.. and we reported stolen packages and they have done nothing to provide security cameras for each community to assist with not only surveillance but also safety.. 1st incident was my car getting hit and there were no cameras in our complex only where the leasing office is which is clearly for them.. I never knew who hit and damaged my new car.. then I have reported stolen package encourage cameras ... nothing.. your not allowed to install cameras either.. and yesterday yet another package was stole. and still nothing ... the rent keeps going up and the only thing they care for is pretty cut grass weekly and the rent... go else where there is at least one assigned parking and security..

I would recommend Forest Hill Apartment to live. It's a very peaceful environment. The staff and…read moreneighbors are nice and pleasant. The maintenance response time is fast ‍ The apartments are well kept and clean no complaints.

I jus recently moved into The Modern 800 building and I absolutely love it. Managment is very…read morehelpful I love Shawn and karen. The overnight concierges Lenny and Daivon are the best they always help me when I am in need. the maintenance staff are very good to be as well. I would give the modern 10/10 service!!!

Great location, beautiful views, awesome amenities, walkable neighborhood & parks nearby. Great…read morehiking trail nearby.

I recently applied there and I'm pretty disappointed. I spoke to the owner and another girl. Paula…read moredirectly explained the situation and had assured me that my father the guarantor would be the only credit score that would count. we provided them with more than enough documentation that in case an emergency he could cover the rent. I was told by three different people the same thing that it had nothing to do with my credit score and then when they sent the letter all of a sudden it was that my credit score was not high enough. The owner and PauLa were so extremely nice. unfortunately, when I was younger, I did get in trouble. Nothing crazy but I do have something on my backgrounds and I was nothing but honest with them up from the beginning it was years ago. My father literally sent over banking information that had well over millions of dollars in it. I asked to speak to the owner or whoever makes the decisions directly, and I was completely ignored by Annette. she claims I've only been here for a year if after a year you don't know the rules then maybe you shouldn't be there as I worked with her going forward. She was not very friendly. Annette's was completely unacceptable.. I do definitely feel I was discriminated because of my past history, which isn't an effective anything people make mistakes? What are you supposed to do not live somewhere, i'm hoping after this review that who's ever in charge of making these decisions that they will reach out to me. it's a very lovely community and I would've really enjoyed living there,.n

My Husband & I have been living here Since September 2023, We absolutely love it! We feel so safe…read moreand secure in this beautiful community. Our Neighbors are so kind and friendly and management and staff are kind, knowledgeable, and helpful in any way they can with any maintenance issues being addressed immediately. All buildings & grounds are always well-maintained. Our apartment is so spacious and comfortable we are very happy here we highly recommend Solider Hill Commons.

Horrible. The apartment is old and all of them have a damaged AC unit. I have already been in three…read moreapartments here and all of them have damage from the AC unit always leaking and nobody replace it. also, some of the neighbors are horrible! Adults males can urinate outside on the parking lot and management did nothing about it. Also, I have already 3 packages stolen from my apartment exit. The garbage is not properly cleaned and always mess around the garbage cans. Here so many ants management treat them but it just disappears for months and then coming again it's very very disgusting. Stay away from this apartment complex!

Don't move there! My apartment was located on the first…read morefloor. The apartment I was renting had mold on a terrace door and the bathroom. Also the smell of the mold makes my story short! The management replaced the door and painted molded places in the bathroom. Unfortunately a few month later after I moved in, the mold was back in my bathroom. I have 9 years old daughter who suffers from allergy and asthma. I was forced to move before my lease has expired. Victoria April, 2015 Dear Steven, Thank you for your reply. The smell of the mold it's very dangerous and you need to hire a special MOLD INSPECTION company instead of maintenance staff to find out where the mold exist! Also talking about the Black Dust in my apartment outside and inside it's Fair Lawn Commons responsibility to change filters and keep the balcony clean! Using the Clorox: you will be very surprised but for the people who is taking daily asthma medication it's not a good idea to use CLOROX!!!! Also my bathroom painted before I moved there. The mold show up after I moved there. It was not my request. My request was the smell of the mold and visible mold on the sliding door! The door was replaced by maintenance. The smell of the mold is still exist ! THE VENTILATION SYSTEM IS FULL OF THE ANIMAL HAIR AND NEVER HAS BEEN CLEAN! All black dust is coming inside from the outside. The filter located inside of the apartment is black. Thank you.

This is a large building with laundry room on every floor, a swimming pool, tennis courts, basket…read moreball court and raquet ball court. They even have vending machines with snacks. They have a large staff and the maintenance people are always cleaning and the super and support staff are quick at taking care of repairs and emergencies. The wife of the chairman of the co-op board organises pizza and bagel get-together events for residents during the summer and the staff put up nice decorations for Halloween and Christmas The negatives are this cooperative charges you a lot for everything - if you get locked out of the apartment, if you have to have repairs done etc. The building is not pet-friendly but will allow pets if you get a letter saying they are emotional support animals. You also have to keep showing them that your pet is registered. You will be fined heavily if a pet makes a potty mistake anywhere on the premises. Most of the staff are friendly. However, the residents are mostly not friendly and are sometimes very rude, especially, if you have a pet. The residents complain about everything and the management will send you letters if there are complaints (There are many.) or to inform you of fines for various things.. Also there are many rules like you can't put Christmas or other decorations on your door or even a doormat in front of your door. Common charges for a 2 bedroom apartment are over $1600 and don't include the gym, pool and BBQ area and parking for which you must pay extra. If you want to sell your apartment, you are not allowed to have an open house so all visitors must make appointments in advance and you have to inform the doormen. You are not allowed to take photos of the inside of the building except in your own apartment for the apartment listing. We as well as the movers and the realtor were very poorly treated on the day we were packing to move out of the apartment and were told to hurry up or we'd be evicted. Mind you the buyers were not the ones complaining but management and the chief of security. How can you be evicted when you are moving out? As if that were not bad enough, management tried to force us to continue to pay the in-house gym fees after we moved out even though we would not be allowed to access that gym if we were no longer residents. That being said, the regular staff like doormen and cleaners are nice. It is just the management that leaves much to be desired. I felt so harassed that I was traumatized by this whole experience.

This building provides horrible AC for the summer time, I am currently laying in bed at damn near 2…read moream sweating my ass off in my 80 degree bedroom with all 5 AC units in my home on maximum power and coldest temperature settings. I will continue leaving reports like these until this issue is solved, since I have come to the point of desperation because my complaints directly to the building have been ignored.