TL/DR Review: JP Plumbing & Heating is fantastic! They are actually willing to fix you furnace, or…read moreair conditioner, instead of just trying to sell you a new one. That can mean the difference between spending a few hundred dollars on a repair, or spending several thousand dollars on a whole new HVAC system. Unabridged Review: In order to understand what makes JP so special, you need to know a little about how the HVAC business works. Imagine if every auto mechanic primarily worked on one or two types of cars, but they didn't have a sign out front telling you which types they worked on. So, if you bring your Honda to a mechanic who works on Honda and Acura, he'll have all sorts of parts in stock, and he'll fix your Honda. If you bring that Honda to a mechanic who works on Toyota and Lexus, that mechanic has a choice. He can either order parts and try to fix a car he's not used to working on, or he can tell you your Honda is in bad enough shape that it's not worth fixing. Then, he can sell you a Toyota, make a lot more money on the sale in a lot less time than it would have taken to fix your Honda, and also make it so it's easier for him to fix your car next time. That's exactly how most HVAC companies work. If your system is made by York, and the company you call primarily sells Goodman and Trane, they're typically not going to order a York part for an HVAC unit they don't typically work on, and then have you get angry it's taking so long for the part to get there, when they can make a lot more money selling you a new Goodman or Trane furnace and condenser that they will always have parts for. I don't blame them. I understand why they do it. I just don't want to pay $6,000 for a new HVAC unit when I could have paid $300 for someone to diagnose the problem, and replace a part that probably costs $25-$50. That's where JP Plumbing & Heating comes in. My wife first discovered them after one HVAC company had told me my problem was my thermostat (it wasn't), and quoted me something like $1,200 for a new thermostat, three new filters, and way more labor than a thermostat requires. Then, another company told me my entire HVAC system needed to be replaced. JP sent a tech out. He examined the furnace, and determined that the flame sensors were malfunctioning because they were covered in rust. He spent a couple hours scraping the rust off, and the flame sensors have worked great ever since. This was two or three years ago. We called JP again this past Wednesday afternoon, because the furnace kept kicking on and off randomly. We figured the flame sensors might have rusted again. JP sent a technician out early the next morning (yesterday). He determined that the problem was a broken pressure switch, and he had it fixed in probably less than an hour. So, I have called JP for two separate things, and they were able to fix those things both times, instead of selling me a new HVAC unit. If you want to spend thousands of dollars on a new HVAC set-up, then definitely do that, but don't spend thousands of dollars on a new unit because you called the wrong HVAC repair company. Call JP instead.

Bought a walk-in tub a few years ago from them. Recently the faucet died. Marion water is notorious…read morefor mineral buildup. When the faucet died, I naturally asked them to find and replace the faucet. Here's what I learned: 1 - do not rely on the information provided by whoever answers the phone. They are just a receptionist with zero knowledge about what is possible or practical. 2 - do not work directly with the servicing technician on parts. they don't know how to work with the "front office" to make sure the correct part is ordered...and they don't provide any updates on status of orders. (not my job, was the essence of the explanation) They might be good at cleaning out clogged drains, but I wouldn't trust them to do that right either. Use them at your peril. You've been warned.

Everything they shouldn't be in business. They broke two windows and lied about ordering the first…read moreone and wanted money up front for the second window they broke! That's when I fired them. They were late or didn't show up at all. On one occasion I furnished the tools as they didn't have any they needed at the time, didn't give them back. One star is one to many.

Great communications and great work B at affordable prices . Very friendly and arrived on time with…read morehis estimate was spot on also

Luke was timely with his arrival and of course had his equipment with him. He did some ceiling…read moresheetrock repair in three bathrooms as well as painting the areas repaired. He also painted several areas outside our home that was well above my head. I would definitely use his services again! Too, our condo association has had him take care of some painting & repairs.

Luke is very professional, always on time and I would highly recommend him for your home projectsread more

I have nothing but good things to say about this company. They were the only one out of five…read morecompanies that returned my call. The electrician even communicated well with me through text. One thing I will say is I requested to wall sconces and a fan and I even asked electrician to pick up all the materials. They went above and beyond they did the whole project. I asked him to takeoff his shoes when he was in the house he did that and more and even cleaned up the whole project. I would say this company has a great value. A great attitude. And willing to do what the homeowner requests. This company is my go to electrical service.

Never, have I ever, been spoken to in such a demeaning manner than when I called Premier Electric…read moretoday to discuss an extremely high bill for the hook up of my hot tub. The women who works as the office manager was immediately defensive and condescending as I tried to to explain my frustration over (In my opinion) an inflated bill. She threw questions at me that didn't make sense, talking down to me by saying things like ... well, are you an electrician, how do you know what he (the technician) did or didn't do, insisting I didn't know what I was talking about. Frustrated, I asked to talk to the owner of the company, and as quick as I asked, she immediately replied with, "I AM THE OWNER OF THE COMPANY!" A quick google search proved that wrong, so now she lied. I have never in my life wrote a negative review about any company but I will tell you, I could not in good conscience recommend this company nor will I ever use them again. The way I was treated was down right abusive and inappropriate. In my opinion, that woman is a detriment to the company. Maria R.

I'm so pleased with the work done by Warner Brother's Siding. Our home was vandalized so we were…read moreforced into having a large window and our siding replaced that we hadn't planned on. Our consultant, Rick, was extremely helpful throughout the entire process. He told us the pros and cons of the different windows. He pointed out things we would have never thought of ourselves. He was patient while we decided what color of siding to go with. He was extremely fast at getting out estimates, as well as responding to emails and calls. He came out more than once to re-work estimates, because we were in-decisive as to what we wanted. He never made us feel like a burden or charged us for coming out. He wasn't pushy, didn't pressure us or up-sell, answered all of our stupid questions, and got everything ordered and installed quickly. Everything was fairly priced, as compared with several estimates. The technician that hung up the siding was respectful and did a quality job. He didn't leave a mess for us to clean up, and he paid attention to detail. I truly felt like my home was done the way he would have done his own. Go with Warner Brother's! It's the best choice in the area! :)

From the owner: Warner Brothers Siding Inc provides siding, window and door services in the Marion, IA area.read more

Excellent! Combine a 6 year old white sofa & pets... After…read moreMitchell was done? It looks brand new! Americlean/he was quick, efficient, personable, affordable and effective. I'm thrilled!

We hired this company to clean our carpets and unfortunately had an extremely disappointing…read moreexperience. The carpets were not cleaned properly, and the odor we specifically asked them to address remained, even after they charged us extra for a deodorizer. We contacted them twice afterward to request they come back out, and were told, in essence, that we just needed to deal with it. To make matters worse, we were incorrectly charged twice and had to go through the hassle of addressing the billing error. For the price we paid, we expected professionalism, quality service, and accountability. Instead, we received none of the above. We cannot recommend this company and would strongly suggest others look elsewhere for carpet cleaning services. We will be reporting to the BBB

I received a new kitchen faucet. Zach was really nice to work with. The job got done quickly and…read moreI love my new faucet! I would be sure to use Quality Plumbing with my next plumbing job.

Contracted Quality Pluming through HSA Home warranty, I called to confirm they would come out same…read moreday and if water heater was bad it would be replaced with same brand, same specs, i was assured it would be. They came out same day to let me know that the water heater was shot and needed replaced. The current water heater was a Rheem 40 gallon 40,000 BTU 12 year Professional ($900). They told me they would replace it with a Richmond Economy water heater from Menards, when asked to replace it with same brand they said they do not buy Rheem, only what Menards sells. Being without water and that they had already cut the water lines I really had no choice. They left to "run to Menards" and brought back a water heater, rushed to take it out of the box and throw it in. as they were installing it i went and looked at the box, it was only a Economy 40 gallon, 36,000 btu 6 year water heater ($399). I asked the installer and he said "I don't know what to tell you, people don't usually ask this many questions" I was given the owners number and called him, he informed me this was just the way they do it, and that this is the standard water heater he installs. I asked him how he takes out a $900 dollar water heater, gets authorization from the home warranty to install a $900 water heater then goes to Menards and buys a $399 economy water heater. He replied "I do it to everybody, if you don't like it I'll tell my guys to leave". so I googled the water heaters at Menards Other options Richmond 40 gallon, 40,000 btu 12 year ($619), or even a Richmond 40 gallon 38,000 btu, 9 year ($526), Repeated calls to the company have been ignored or just told where to stick it and hung up on. These people are scam artist. Beware. Do not do business with this company