I made a last minute expedia VIP booking at Hospes Palacio del Bailío in Córdoba. It had good…read morereviews, and an appealing decor. The hotel offers 24/7 room service which I planned on taking advantage of with a long day of sight seeing. At check in I didn't receive any VIP benefits like a complimentary breakfast or room upgrade which was the first disappointment but was nothing compared to their customer service. I tried calling room service at 10:30 pm, it rang for about 5 minutes but nobody answered. I called reception at 11 pm to see if they could help connect me or provide another extension, to which they responded that the kitchen was busy and they would call me back shortly. I waited 15 minutes then I walked down to the hotel restaurant where they told me it was closed but Fernando would take my order and have it sent to my room. An hour goes by so I called to check on my order, they said it was on its way. Another half hour until a server arrives to deliver a tray, and he drops it off and quickly leaves without opening the food cover. I lift the cover to find that it isn't what I ordered, so I call down to room service but they don't answer so I call the front desk. They advised the food I ordered was all out so they brought me something else and that the salad descriptions needed to be expanded upon. They showed no respect or common sense to call me to let me know that I would need to select another entree or that the word "salad" doesn't best describe the dish. I speak Spanish, I read the description in both languages so I am totally perplexed by their poor food description. They finally offered to make me something else, but I said I wasn't going to wait another hour and a half for food. They still charged me for the dinner after all of that. I contacted the hotel who offered to make accommodations for me the next time I visit instead of fixing things here and now. I obviously don't have any plans to return to Córdoba in the near future.

Amazing hotel. I don't know where to start. The service especially was great. The rooms are like…read morelavishly furnished apartments- and ours opened onto the pool. Actually it might be larger than our apartment in New York. The bathrooms are fantastic. It was the little details that make the hotel really special, on arrival, they offer you water flavored with whatever fresh fruit they have that day; when you enter the room there are delicious little sponge cakes waiting on the table. When we first arrived, they asked if we wanted a tour of the hotel. I now understand why, there are so many beautiful features for example, there is glass floor in the dining room with an archaeological dig below. The pool is surrounded by orange trees and it is extremely relaxing to sip sangria there. My only complaint was the the room was extremely hot at night (it was summer) and the bed was hard (which was the same in all hotels we stayed in in Spain). The food at the pool was also terrible so I recommend eating elsewhere - plus the service at the pool was really spotty.

Beautiful hotel! Our room was lovely, clean and the bed was big and super comfortable. The bedding…read morewas divine! The courtyard and outside spaces are super inviting and relaxing. The pool area was charming. Will definitely stay here again

Probably the most beautiful hotel I've ever stayed in. Hidden passages, honor bar - help yourself…read moreand pay later, swimming pool, courtyards, comfortable beds, cobblestone street. It's magic.

Perfect location. Walking distance to the Mezquita, Alcazar. We walked to the Cordoba CF football…read morestadium to watch them play Celta Vigo. Cannot beat the price. Awesome rooftop pool and bar with great views of the city. Before I forget, on site parking (which is the main reason I chose to come here). Reminds me of the 'Hard Rock' hotels in the US sans the guitars and music related displays. Overall: Great hotel, perfect location, can't beat price. A ++

At the Eurostar Palace Cordoba hotel restaurant during breakfast my handbag with credit cards,…read morecash, iPhone and progressive glasses was stolen, and I lost over 2,000 USD. Hotel reception assured me that no other people except people staying in this hotel could come to the restaurant. Hotel security cameras showed that some unidentified man who was not staying in this hotel, took my handbag and left the hotel. I filed a complaint at Cordoba Police station. Police investigated that two men who did a burglary came to the hotel to commit theft; they were not staying at the hotel. They had very clear intentions and they were prepared for that (they were carrying luggage and were pretending that they were staying at the hotel). I don't think that this was the first burglary case in this hotel, just in my case I was not going to the airport and I had time to file a case with the police. Other people do not have time because they have to go to the airport in order not to miss a flight and even lose more money. The hotel manager straight away, without even apologizing, said that most probably hotel insurance will not cover this case and there will be no reimbursement from the insurance company as well as from the Eurostars Palace Hotel (I think they purchased the one which cost less). After two weeks I received a letter from a hotel which was sent to my home address in the US (all in Spanish and I don't speak Spanish) saying that this is not their fault A hotel owes a duty to meet the industry standards of reasonable care to its guests. The hotel did not perform its duties properly, did not provide sufficient security. The hotel had a duty to prevent their occurrence and take all measures to prevent this from happening. But unfortunately, nothing was done. I came to Cordoba with an invitation from Departamento de Comercialización, Trade Relations Department of Spain based in New York in order to promote Cordoba province as well as Eurostar Palace Hotel for American tourists. Complaints to the hotel were sent from me, from the General Manager of Cordoba Tourism from the Trade Relations Department of Spain based in New York but the hotel just ignored all of them. Please stay away at any cost from this hotel, they don't care about you, your belongings and your safety.

Amazing views from the rooftop! Perfect place to relax and enjoy some refreshing cocktails. Will be…read moreback for sure.

THE STAY IN CORDOBA: There is short term parking right in front to self unload your luggage. We…read morethen found free parking on the next block on the main street. The check-in and check-out went very smoothly. Our room was 143 and had an interior courtyard view, although it was very small. It was still a pleasant view compared to other options. The room is extremely clean; the structure, furniture, linens and floor are all in very good condition. The bathroom is well lit, supplied with many additional toiletries and has ample room for 2 persons, if necessary. The beds and pillows are very comfortable and the linens are very soft. There is a sitting chair, end table, dresser and good sized closet. This is located across the river from the cathedral so you only have a few minutes walk across the bridge into the city. I would recommend Cordoba for a day trip but if you stay over night, I would highly recommend this hotel.

The hotel "star system" really needs an overhaul. After experiencing a number of "four star"…read morehotels with ungodly prices that seem more like roach motels, it was a refreshing change to stay at Don Paula while I was in Córdoba. Although Don Paula is a two star hotel, I found the following to be outstanding: The service - The hotel is family-run and I was always greeted with a very warm "Buenos Dias" or "Buenas Noches" when entering or leaving the hotel. The size of the rooms - HUGE by European standards. Even the bathroom was large enough for all of my girl paraphernalia. FREE minibar - At first I thought this was some kind of joke, but it's for real. Free water and juices are restocked daily. It's important to stay hydrated when it's 45 degrees centigrade. Speed of the WiFi - I had the fastest and most stable connection at Hotel Don Paula on this particular trip to the south of Spain, hence why I bombarded your Facebook news feed on this particular day. Proximity to the main attractions - In fewer than 10 minutes, I walked from the hotel to the Mezquita, Alcazar, Sinagoga AND was extremely close to the centro commercial. Super-important when there are sales to be had! And last, but certainly not least... Price tag - For 40 euro a night, I had one of the best hospitality experiences in Spain. The hotel was nothing short of a bargain and I felt extremely welcome here. My only (very minor) complaint: the walls are very thin and I was able to hear the guests next door jamming to "Eye of the Tiger" during siesta time.

This cozy family run hotel is about a 10 minutes walk from the Mezquita Central, making it well…read morelocated as far as the heart of the city is concerned. My room was clean, very large, bright and sunny; very comfortable. Bathroom large and clean. Shower worked well. Bathrobe and slippers provided, plus a blanket if needed. Large comfortable double bed. Everything a guest might require, including wi-fi. The staff is very pleasant. The price was VERY reasonable given the high quality of the accommodations. I was really pleased with my stay. I had spent one horrible night in a 4 star hotel in Cordoba and checked out. I found the Hotel Don Paula, and the rest of my time in Cordoba was enjoyable and relaxing.

We stayed here two nights and found this hotel to be very nice. Given it is made up of a number of…read moreolder buildings it is a bit of a maze finding your room but that is not a big issue. The front desk personnel were helpful and friendly. We did arrive early and our room was not ready so we came back after the official check-in time of 2pm. It still was not ready until almost 3pm. They did offer us drinks while we waited. The room itself was a good size with the biggest shower we have encountered during our month in Southern Spain. The room was nicely appointed. Though not much of a view from either window. The price was super reasonable for a tourist town like Cordoba - perhaps because we were there on weekday nights during the medium season helped. The location is right in old town - a short yet confusing walk to many shops, restaurants and the Mezquita.

Great location. Good staff. Big rooms…read more Nespresso machine in the room. Small balcony is nice. Decent size bath tub so you can soak after a long day of walking and exploring the town. Cozy courtyards. 4 different types of water in lobby while you wait to check-in.

This is a real find but make sure you do not try to rely on the GPS as i did and attempt to drive…read moreto the front door of the hotel and get into a TIGHT situation with little car wiggle room. Park in the public parks places and take a casual stroll with your daypack and backpack and take it all in. It is such a quaint yet clean place. Beautiful sitting area with natural light. My room was literally next to the courtyard where people eat in the morning within the hotel walls and it was great. Staff was phenomenal and with my "un poco de Espanol", had the best time. But the location to all of the sites in Cordoba is the most convenient. Spent two days in Cordoba and never needed the car. (Highly recommend renting a car from Marbesol when in Spain as they have the best cars and prices bar none). Just get your comfortable shoes on when you awaken, talk with the guests in this intimate setting and enjoy the sights and people of Cordoba. Love this place and the pricing is amazing.

I'm extremely disappointed with the service and attention at this property. I booked my room three…read moremonths in advance, but when I arrived, they told me there was a problem with the room's door and that they had to relocate us to another hotel from the same chain. That other hotel had noticeably worse ratings and was cheaper in price (their claim about the price there being higher is simply not true - you can check it yourself by googling price of Patios del Orfebre and Hospederia Luis de Gongora). The staff made no effort to offer a solution, discount, or even a sincere apology. They are saying that we willingly took a deal: that's not true, we didn't have any other choice, the lady just ultimately say: speak with booking yourselves. The lady at the reception was rude, completely unwilling to listen or try to resolve the issue. What made the situation even more frustrating was seeing other guests check out at that same moment (clearly, there were rooms available). And we have not arrived late, so if they wanted they could accomodate us first (according to our advanced booking and early check in - what would normal hotel do).Yet, despite my reservation being made so far ahead, we were turned away. When I contacted Booking, I never got a proper reply. The property later sent an explanation (six hours after our checkout) claiming the issue was due to "plumbing problems," which contradicted what they told us in person. Because of these inconsistencies, I strongly doubt there was any real room issue at all. It felt more like overbooking, or worse, something discriminatory since we come from a developing country. I would sincerely advise anyone considering this hotel to think twice. You might end up moved to a worse place without compensation, treated poorly, and have your trip completely ruined. P.S. Earlier this year, I stayed in another country where the door of my hotel room was actually broken by previous guests. The way the staff there handled the situation was respectful, caring, and proactive.

I had a terrific stay here at the end of patio season. My single room included a full breakfast at…read morea bar around the corner. The hotel was clean and very safe. It wasn't fancy but had everything I needed for a pleasant stay. The reception desk also provided a handy map of town so I could find my way around easily.

Great location across from train station and about a 20 min walk thru a nice park to the old city…read more While it was a basic hotel room as other reviews said, the staff was very friendly and helpful. They had mimosas at breakfast ! Not the staff, the breakfast choices. There was a bit of street noise starting at about 7 Am on a weekday on the second floor but we turned the fan on and that helped a lot. Our room faced away from the main entrance ( back side of hotel) and our side was quieter than the ones facing the Main Street. So if noise bugs you get the room facing the back.

I enjoyed my stay here at the AC Hotel in Cordoba. Overall, the location is in very short walking…read moredistance from the Train Station and 20 short minutes walking to the mosque. The rooms are pretty basic - you have your beds, TV, closer, coffee machine, and bathroom needs. The hotel also has a fitness center in the basement as well as a nice lobby and full bar. Breakfast was continental here and was included in a package for just 10 extra euros for two of us. Options for breakfast included assorted breads and cereals, juice, Nespresso drinks, yogurt, etc. Our rate was around 110 euros for one night. Overall not bad and would not mind recommending this hotel to those that need a nice private stay in Córdoba close to the train. Highly recommend if you're thinking about taking an early morning train from Cordoba and want a place close by.