Three stars because the hotel itself is simply stunning. It feels like you're staying in a 15th…read morecentury palacio with all the modern conveniences (the shower rocks).
The service, however, is severely lacking. The food at dinner wasn't bad, just a bit pedestrian. The service at breakfast was rude, supercilious, and dismissive. The waiter brought exactly what he felt like bringing despite my having ordered in Spanish. After the 3rd time he tried to push eggs on me I said very slowly, "No. Me gusta. Huevos." He looked at me, stunned, as if to say, "The barbarians speak our language?!" He brought Americanos when cortados were requested, etc. Other guests had the same issues.
Come here to stay.
Go elsewhere to eat.
